Still and Bloom Opiniões 

353
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Excellent customer service. Quick to reply and helpful. I ordered an item that I needed a specific size for, price was reasonable and easy to order. Delivery didn't take too long, called the day befor... Ver mais

Classificada 5 em 5 estrelas

Absolutely delighted with our 'Barn' table in large custom size, 'Knot' chairs and dining bench. Plus beautiful fitted cushions. Fantastic workmanship and so much character in the reclaimed wood. Also... Ver mais

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Classificada 5 em 5 estrelas

Perfect new coffee table. Really liked the Still and Bloom web site. Straight forward ordering and was updated re delivery times etc. Table rrived as promised, and was well packaged. Delivered to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything from beginning to end went very smoothly. I was extremely pleased with my rustic large console table. I’m now considering buying a coffee table as well.

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Informações sobre a empresa

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Escrito pela empresa

Handmade furniture and homewares, expertly designed and individually crafted in the heart of Hampshire.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

353 opiniões

5 estrelas
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1 estrela

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4,9

Todas as opiniões

(353)

118 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Unsure about the price matching the…

Unsure about the price matching the item.

4 de junho de 2025
logótipo da Still and Bloom

Resposta da Still and Bloom

Hi Tracey,
We are really sorry to read your review. We take great pride in our craftmanship and a lot of love and skills go into each item handmade to order in our workshop. We also price our furniture very fairly, especially as our furniture is handmade to order in our workshop in Southampton. Feel free to contact our friendly customer service team so that we can help putting things right for you. We are always happy to help!
The Still and Bloom Team.

Classificada 5 em 5 estrelas

The item I ordered I'm over the moon…

The item I ordered I'm over the moon with it. Reclaimed wood table. Service and delivery was also excellent.

2 de junho de 2025
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Resposta da Still and Bloom

Dear Julie,
Thank you for your wonderful 5* review! We are so happy that you love your Splay Side Table so much! And we are so happy that our customer service was excellent and so was the courier.
A big thank you from all of us at Still and Bloom!

Classificada 5 em 5 estrelas

Fantastic quality items

Just purchased a dining room table & eight chairs from Still & Bloom & they are fantastic. Top quality & so well made. We are beyond happy with our purchase. It all looks super in the dining room.
I loved the communication from initial payment through to delivery. Kept informed on how everything was coming along. Really loved this. It certainly helped build the excitement.
Thank you everyone at Still & Bloom.

20 de junho de 2025
Opinião espontânea
logótipo da Still and Bloom

Resposta da Still and Bloom

Dear John,
Thank you so much for your amazing 5* review! We are so happy that you love your Barn Dining Table! The Knot Chairs complement it so well. You will be making happy memories of a life time!
We are really pleased that you felt our customer service was perfect.
A very big thank you from all of us here at Still and Bloom!

Classificada 5 em 5 estrelas

The best!!

Absolutely love my Still & Bloom Barn dining table, bench and chairs! Had so many compliments on them already! Can’t wait to host dinner parties soon 😁

20 de maio de 2025
logótipo da Still and Bloom

Resposta da Still and Bloom

Dear Steph,
Thank you so much for this fantastic 5* review! We are so happy that you love your Barn Dining Table and Bench and your Hela Dining Chairs! Enjoy making happy memories around your table!
A big thank you from all the team at Still and Bloom!

Classificada 5 em 5 estrelas

We love our splay coffee table

We love our splay coffee table. Very solid and rustic looking. Communication throughout the production and shipping process was timely unlike Dusk and Loaf.

15 de maio de 2025
logótipo da Still and Bloom

Resposta da Still and Bloom

Hi Penelope,
Thank you for your lovely 5* review! We are so happy that you love your Splay Coffee Table and that you were happy with both our customer care and the order process up to the delivery!
A big thank you from all of us here at Still and Bloom!

Classificada 5 em 5 estrelas

amazing company and beautiful products

amazing company and beautiful products. love our table, bench and chairs. A friendly company which was a pleasure to buy from.

15 de maio de 2025
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Resposta da Still and Bloom

Dear Donna,
Thank you so much for such a review! You kind words mean so much to us! We are so happy that you love all of the handmade furniture we had the pleasure to make for you! It's been a pleasure helping you and thank you so much for choosing us for your home!
A big thank you from all of us here at Still and Bloom!

Classificada 5 em 5 estrelas

Superb

Beautiful furniture and excellent delivery

9 de maio de 2025
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Resposta da Still and Bloom

Dear Jennie,
Thank you so much for your wonderful 5* review! And another big thank you for choosing our small lil business for your handmade furniture! We are so happy that your side table, coffee table and console table are perfect for your home!
A very big thank you from all of us here at Still and Bloom!

Classificada 5 em 5 estrelas

Amazing furniture & service have…

Amazing furniture & service have brought 4 pieces of furniture in last 6 months!

8 de maio de 2025
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Resposta da Still and Bloom

Dear Anne-Marie,
We can't thank you enough for choosing our handmade furniture for your home! We are so grateful and so humbled by your support and by the kind words in your 5* review.
A big thank you from all of us here at Still and Bloom!

Classificada 5 em 5 estrelas

Beautifully made table and chairs I…

Beautifully made table and chairs I can’t wait to set them up in my new kitchen.

7 de maio de 2025
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Resposta da Still and Bloom

Dear Michelle,
Thank you so much for your 5* review of your Barn Dining Table and your Knot Dining Chairs! We are so happy you love them both!
A big thank you from the Still and Bloom Team!

Classificada 5 em 5 estrelas

Most gorgeous pieces!

Purchased a console table and the splay bench after having my eye on them for a looong time. You’re kept up to date with where you’re items are at with a tracker and once they arrive they are extremely securely packaged. I was soo wowed with our items and will definitely purchase more further down the line because they are beautiful! To add to that, Muriel on the customer service team couldn’t help anymore, quick responses and treats a customer exactly how a customer should be treated when we had an issue to raise that was easily rectifiable. 10000% would recommend !

15 de maio de 2025
Opinião espontânea
logótipo da Still and Bloom

Resposta da Still and Bloom

Dear Ellie,
Thank you so much for your incredible 5* review! We are so happy that you love V Back Console and your Splay Bench. And thank you so much for already thinking for your next order, this is the best review we could ask for! We'll pass on your kind words to Muriel; we are always here to help our customers!
A very big thank you from all of us here at Still and Bloom!

Classificada 5 em 5 estrelas

Prompt delivery and well packaged.

We have now bought two items from Still and Bloom, a coffee table and a shoe bench. (The shoe bench we will be using as a TV stand.)
Still and Bloom took the trouble to email me and ask for a photograph of the first item so that when we ordered the second item they could match it. We knew the furniture was made from reclaimed timber and would be rustic. This style suits our house and is casual and relaxed. It is very sturdy and if it receives a few knocks during its life it will not matter. I like that.

26 de maio de 2025
Opinião espontânea
logótipo da Still and Bloom

Resposta da Still and Bloom

Thank you your wonderful 5* review of your Coffee Table and Shoe Bench! We are so happy that you love the style and look of our reclaimed wood! And thank you for your kind words about our customer service. We are always happy to help!
A very big thank you from all the team at Still and Bloom.

Classificada 1 em 5 estrelas

Very disappointing

The last thing we wanted was to leave a bad review but considering how badly we were let down by this company- it would be a disservice not to warn potential buyers about the issues we had.

We first ordered a 80x46cm table in antique finish. Considering there were no photos of this size, we assumed the proportions would be exactly the same as the larger tables. We were incorrect about this as it turned up and was extremely boxy- we admit this was partially our mistake. However, the finish 'antique' was nowhere near what the photos show it as. It was extremely cold toned- so much so that when sunlight shone on it, it appeared blue? And it does not state it but the smaller tables have two wide boards on the lower shelf, not three thinner ones as depicted in all the photos.

We sent it back to them and conversed about the specifics of a new table, one to match what we thought we were initially getting. We agreed to a 120x54cm table, with three thinner boards on the lower shelf, and sent across photos of our ideal finish.

BEFORE PAYMENT- the terms of the repurchase (instead of just getting a refund) were; they agreed that they would choose warmer boards and attach the photos to our custom order to use the photos "as guidance", to get the desired finish. And we would be sent photos to ensure we were happy with the table before it got sent out.

Not only did we not get sent any photos before it got sent out- we asked for an update and got a response after the table had already been sent off that "our production manager has overseen the making of your new table including the finish and we are confident that you will be very pleased with it". This rightly so, made us extremely anxious that it would turn up with the same finish as the previous table- so we sent off a message stating our hesistation and frustration with the situation.

We were exactly correct! The table turned up with the same cold tone and blue light. Being a "custom" table, it was non returnable and non refundable so we have had to completely strip and refinish the table ourselves- now to the desired effect.

We had to pay about £430 for the return of the initial table and supposedly for this table to be exactly like the photos on their profile. So to have it turn up with the exact same problems with finish as the first time, leading to us having to spend ANOTHER £150 to refinish the table ourselves! Absolutely Absurd!

The message about our fear was sent off 15.5.25, currently now 25.5.25, we still have yet to receive any acknowledgement. It seems like they knew they hadn't met the agreed upon terms of the sale so "took our money and ran".

15 de maio de 2025
Opinião espontânea
logótipo da Still and Bloom

Resposta da Still and Bloom

Hi Rob

Thank you for taking the time to share your feedback — we’re genuinely sorry that your experience initially didn’t meet expectations. As a small, independent business, we care deeply about our customers and take pride in the quality of everything we create by hand.

We were surprised and saddened to read your review, especially as we hadn’t received any communication from you prior to it being posted. As soon as we became aware, I reached out by phone to understand what had gone wrong and to try resolve the issue directly with you.

While we did our best to select timber in line with the reference images you shared, we're sorry that the final tone didn’t quite match what you had in mind. We’re really pleased that, after our call, we were able to help resolve things and that you were happy with the outcome. It was great to see your updated review on Etsy reflecting this.

Thanks again for your order, and for giving us the chance to put things right — we genuinely appreciate it.

Warm regards,
Nick
Founder, Still & Bloom

Classificada 1 em 5 estrelas

Expensive but poorly made, didn't last

I was initially very pleased with this coffee table and placed it in our formal living room, which is rarely used, meaning the table has seen minimal use. Despite this, it has not held up well. The two outer panels on the top have started to warp upwards and have now split from end to end underneath. It seems likely that before long they’ll break off entirely.

Given the high price, the quality is extremely disappointing. The stain on the surface has also deteriorated, becoming patchy and uneven, more shabby than chic at this point. Overall, this has been a very underwhelming purchase with no real longevity. I've owned it for 2 years.

It's unfortunate I can't upload photos to show the current condition.

18 de maio de 2025
Opinião espontânea
logótipo da Still and Bloom

Resposta da Still and Bloom

Dear Amy,
Thank you for the feedback and we are really sorry to read that you have had some issues with your table. We will reach out to you to discuss this further as our handmade furniture is indeed made to last a life time so this doesn't sound right at all.
Once again, thank you for letting us know and our customer service team will be in touch with you. In the meantime, you can send us some pictures and email us on info@stillandbloom.co.uk
The Still and Bloom Team.

Classificada 5 em 5 estrelas

Customer service was fantastic when I…

Customer service was fantastic when I queried about changing the colour of the table, and the quality and style of the table was amazing - just what I was looking for. I would 100% recommend Still and Bloom and will be purchasing other products in the future.

11 de abril de 2025
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Resposta da Still and Bloom

Dear Lisa,
Thank you so much for leaving us this incredible 5* review! We take great pride in both our customer service and our craftmanship so your review means a lot to us! We are always happy to help!
A very big thank you from all of us here at Still and Bloom!

Classificada 5 em 5 estrelas

Splay bedside stand

Information about the product I chose was clear from the start and I had realistic expectations on the look, and time it would take to receive. Ordering online was straightforward and I was kept up to date with production and dispatch information. It came fully assembled as promised which was a key point for me in choosing this furniture. It looks lovely in my home, and was exactly what I wanted. I chose the lime washed option. It is a sturdy well made piece and I think excellent value.

9 de abril de 2025
logótipo da Still and Bloom

Resposta da Still and Bloom

Dear Jacinta,
Thank you so much for taking the time to leave us such an amazing 5* review! We are so happy that ordering from us at Still and Bloom has been so easy for you and such a lovely experience! And we are thrilled that you item is exactly what you wanted!
A very big thank you from all of us here at Still and Bloom!

Classificada 5 em 5 estrelas

Great as always!

Well made, well packaged and delivered on time. All my Still and Bloom purchases have been excellent!

9 de abril de 2025
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Resposta da Still and Bloom

Dear Shelley,
Thank you so much for your 5* review of your orders with us! It means so much that you are choosing us for your furniture!
A very big thank you from all of us at Still and Bloom

Classificada 5 em 5 estrelas

Delighted!

I was delighted with the product it is of high quality for the cost. It came extremely well packed and was delivered to time.

7 de fevereiro de 2025
logótipo da Still and Bloom

Resposta da Still and Bloom

Dear Joy,
Thank you very much for this wonderful 5* review! We are so happy that you love your Console table so much! We are proud of our craftmanship so it means a lot to us that you are delighted with the quality of the console!
A big thank you from all of us at Still and Bloom

Classificada 5 em 5 estrelas

All furniture ordered arrived perfectly…

All furniture ordered arrived perfectly packed and on time. All items were competitively priced and made here in the UK by a family firm. They made a bespoke TV stand for us exactly to our dimensions requested and they couldn’t have been more helpful and we are over the moon with all the furniture and will definitely be recommending them. Thank you.

31 de janeiro de 2025
logótipo da Still and Bloom

Resposta da Still and Bloom

Dear Adrian,
A very big thank you from all of us for this incredible 5* review! Your kind words mean the world to us! We are always happy to help our customers find the right furniture for their home and it was a pleasure to help you with your TV Unit. Your recommendation is the best review we cold ever ask for so thank you so much from all of us here at Still and Bloom!

Classificada 5 em 5 estrelas

Fantastic product

Fantastic product, takes a while but worth the wait

4 de fevereiro de 2025
logótipo da Still and Bloom

Resposta da Still and Bloom

Dear Gemma,
Thank you so much for your lovely 5* review! We are so happy that the quality of our handmade furniture makes it worthwhile waiting a few weeks for our skilled craftsmen to work their magic!
A big thank you from all of us at Still and Bloom!

Classificada 5 em 5 estrelas

Beautiful furniture

Beautiful furniture, ordered a small side table and loved it so much I ordered the coffee table. They even phoned me for photos of my original purchase so they could match the woods.

4 de abril de 2025
Opinião espontânea
logótipo da Still and Bloom

Resposta da Still and Bloom

Thank you so much for your amazing 5* review! It means so much to us that you loved your first item so much that you reordered something else from our range! We are really grateful you chose us and we are so happy that we could help matching both orders as closely as possible!
A big thank you from all of us at Still and Bloom!

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