Still Spirit - Whisky Shop Opiniões 579

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Still Spirit has a great choice of quality malts. Always something new and different to try. Competitive prices. Friendly knowledgable staff. We are so lucky to have this great shop in our area.

Classificada 5 em 5 estrelas

Having never used "Still Spirit" previously of course I was as a little concerned it may not run smoothly or delays etc etc . I'm REALLY REALLY pleased to say not only was the whole process smooth i... Ver mais

Classificada 5 em 5 estrelas

Packaging and delivery were fine, really happy with website and easy to use. But I ordered two bottles of Balcones brimstone yet in the parcel is two bottles of Balcones Texas single malt so they pack... Ver mais

Classificada 5 em 5 estrelas

Quick dispatch, less than 24hrs from ordering, unfortunately Parcel Post delivered to a completely different address with photograph showing their incompetence. As this has happened frequently befor... Ver mais

Informações sobre a empresa

  1. Loja de bebidas alcoólicas
  2. Loja de licores
  3. Loja de vinhos

Escrito pela empresa

Still Spirit is a whisky shop and tasting room - offering a great selection of whiskies and other fine spirits such as gin, vodka and rum. Still Spirit also features an exquisite tasting room and 'take-away' dram bar.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

579 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Whenever I am ready to order my…

Whenever I am ready to order my whiskey, I go to the experts they know whiskey inside out I put in my preference and they recommend a lovely malt always come up with a superb choice.They also are excellent on other drinks such as a lovely rum.Would always make Still Spirit my first choice.

7 de julho de 2025
Classificada 1 em 5 estrelas

Shipping to expensive and price didn’t include VAT

Very expensive shipping and prices that doesn’t include the destination country’s VAT even though it’s stated on the website, when adding a product to your cart, “shipping and taxes are calculated at checkout”. Given that they showed prices in my local currency and they got the destination country I expected the high shipping price to include my local VAT but I learned that I was mistaken in that.
Not going to be using the company again.

3 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

just not hppay

i just ask you to include one bottle of bidding bottle you have to ask for high transport charges and i don't think this is appropriate to treat regular customer who purchase number of times.

29 de maio de 2025
Classificada 5 em 5 estrelas

Great selection and service

Firstly, such a great site to get a good breakdown of whisky types and regions. The selection on offer means it's one I'm likely to come back to many times. The customer service is excellent; they very kindly got in touch and offered to replace an out of stock free glass (gift with a bottle) with one of a different brand.

23 de maio de 2025
Classificada 3 em 5 estrelas

The main reason I ordered from the…

The main reason I ordered from the company is because I found some bottles that I was looking for. The second reason is because they advertise a purchase amount for which they deliver freely to the United States.
Order was superior than advertised.
Someone from financial did send an invoice for 10% of my order saying either you pay or we cancel your order.
Kind of unprofessional to my taste. Something like this never happened with Hard to Find Whisky. Received order from Hard to find whisky 2weeks ago
They provided a tracking # that was stucked in California for a week. Order has been delivered today.

21 de abril de 2025
logótipo da Still Spirit - Whisky Shop

Resposta da Still Spirit - Whisky Shop

Hi Carl,

Thanks for your feedback, although I am disappointed to hear that you found the service unprofessional.

As mentioned in my email to you on 11th April, the 10% invoice related to the new US trade tariffs which are currently in place. Unfortunately, while we work on incorporating this into our checkout system, these tariffs have to be manually invoiced.

With regard to delivery time, I can see your order was delivered yesterday (28th April), 3 weeks after placing your order. As per our website it can take up to 5 weeks for US shipments to arrive due to the various import regulations and clearance processes that alcohol has to go through to enter the United States.

If I can help with, or clarify, anything else for you please do not hesitate to get in touch.

Kind Regards
Erin

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