Stirling Timepieces Opiniões 

1270
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Been seeing these watches on line for a while and pulled the trigger. Fast shipping to the USA. The watch holds time and is robust for someone who wears it in a job that needs a good watch. Recommend... Ver mais

Classificada 5 em 5 estrelas

I first became aware of the company by reading an article in Aeroplane magazine. I looked at the site and liked what I saw so ordered a Burton Steel watch. I wear it for everyday outdoor use and espec... Ver mais

Classificada 4 em 5 estrelas

I purchased the Durrant Black for my birthday a little over a year ago and it has held up pretty well. I’ve received compliments on it from true watch enthusiasts which is pretty cool. I did get the m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From point of order to delivery it’s a very quick and professional service. This is my second watch from Stirling. Which should tell you how much I like them. A very small thing, but having the time a... Ver mais

Informações sobre a empresa

  1. Relojoaria

Sobre Stirling Timepieces

Escrito pela empresa

  • British Handcrafted Timepieces

  • Owned & Operated by a Serving Soldier

  • Supporting Military Charities With Each Sale

    VISIT OUR WEBSITE CONTACT US

  • Informações de contacto

    4,7

    Excelente

    TrustScore: 4.5 em 5

    1 mil opiniões

    5 estrelas
    4 estrelas
    3 estrelas
    2 estrelas
    1 estrela

    Pede aos clientes que escrevam opiniões

    Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

    Respondeu a 100% das suas opiniões negativas

    Geralmente responde em 14 horas

    Como esta empresa usa o Trustpilot

    Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

    4,7

    Todas as opiniões

    (1270)

    357 opiniões nos últimos 12 meses

    Escreva uma opinião
    Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

    Classificada 5 em 5 estrelas

    First time buyer

    I first became aware of the company by reading an article in Aeroplane magazine. I looked at the site and liked what I saw so ordered a Burton Steel watch. I wear it for everyday outdoor use and especially model aircraft flying when I can read the very clear display at a very quick glance, in case I don't hear the transmitter time alarm. Keeps great time and comes within a day or two of ordering and very neatly packaged, spare leather strap too! Great, will buy another, already dropping hints for Christmas.

    26 de julho de 2026
    Classificada 4 em 5 estrelas

    Communication, poor accuracy and position of caseback.

    Delivery was delayed by a few weeks with no clear indication as to when the watch would actually arrive, until a few days before it did. Would therefore have appreciated better communication prior to the expected delivery date of early June.

    Very happy with the look of the watch i.e. face, bezel and strap. Thanks. However:
    1. The accuracy is disappointing as it looses 1 minute over approximately 3 days. Currently it’s 3 mins behind after 10 days.
    2. The engravings on the caseback, although very nice, are not in line with the strap i.e.at an angle. Often commented on when shown to others.

    Can therefore both the accuracy and positioning of the caseback plate be rectified?

    21 de julho de 2026
    logótipo da Stirling Timepieces

    Resposta da Stirling Timepieces

    Good Afternoon,

    Thank you for taking the time to share your feedback. We completely understand your concerns and wanted to clarify a couple of points regarding the watch.

    The NH35 automatic movement used in your watch has a manufacturer’s stated accuracy tolerance of -20 to +40 seconds per day. Some variation in timekeeping is therefore normal with a mechanical movement, and based on the accuracy you’ve described, the movement is operating within its specified tolerance.

    Regarding the caseback, our casebacks are screwed down to create an effective water-resistant seal. Because the caseback is threaded, it is not possible to guarantee that the engraving will sit centrally in exactly the same position every time it is fitted. The final position is determined by where the thread naturally comes to rest when the caseback is fully tightened.

    This is something we also highlight on the product page at the point of purchase, where we state that the orientation of the caseback engraving cannot be guaranteed. We’re sorry if this wasn’t something you were aware of when placing your order, and we completely understand how it could be disappointing if you were expecting the engraving to be perfectly aligned.

    Even if the caseback is initially aligned before engraving, removing it and refitting it afterwards can result in it sitting in a slightly different position. Some watches may happen to have an aligned caseback, but this is essentially down to where the thread stops when tightened, rather than something that can be precisely controlled.

    This is not a reflection of a lack of attention to detail or the quality of the watch, but a characteristic of threaded screw-down casebacks that is common across mechanical watches. We would also strongly advise against loosening the caseback to try to align the engraving, as doing so can compromise the water-resistant seal and potentially allow dust or moisture into the watch.

    We’re always here to help, and our Customer Service team would have been very happy to support you with the watch and explain these points if you had reached out to us. We would much rather have the opportunity to understand any concerns and help resolve them directly.

    We genuinely appreciate your feedback and your support for Stirling Timepieces, and we hope this helps provide some useful context around the points raised in your review.

    Thank you,

    The Stirling Timepieces Team

    Classificada 5 em 5 estrelas

    Quality

    From the packaging to the quality of the Stirling Durrant, everything is spot on. Can’t recommend highly enough.

    19 de julho de 2026
    Classificada 5 em 5 estrelas

    i got this watch for my boyfriend for his birthday !!

    i got this watch for my boyfriend for his birthday, his always told me how much his adored this watch and brand for what they do and support veterans which i thought was more then worthy to buy it’s sentimental. they actually say what they do. bit pricey but you get more then what you pay for it feels. for purpose, and longevity. i adore what this all stands for and to see his face light up when he saw the packaging which was so cool to me as well!! the stickers and extra little bits and bobs you get with it just makes the whole thing feel luxurious. the actual watch itself and the perks/pros of it definitely showcase so far already with how well packaged it all was and how much you have to protect it ( mainly mentioning back to the protective case. really beautiful design again ) this one will definitely be a staple to anyone with a caring heart and soft spot towards the subject and would like to help and do there part. overall can’t say much about wear yet but everything is just beyond what we expected and definitely made him happy and that’s all i could ask for.

    4 de agosto de 2026
    Opinião espontânea
    Classificada 5 em 5 estrelas

    Steel Durrant GMT

    I bought the Steel Durrant GMT, it has been an amazing watch. I work on a construction Job Site and it has been put to the test and it has held up great with no scratches. I love the look of the watch. Very clean. It has kept great time.

    Very pleased with my purchase. Hope to get another stirling watch here soon!

    23 de julho de 2026
    Classificada 1 em 5 estrelas

    The watch completely fell off my…

    The watch completely fell off my partners wrist on just daily wear, the hands stopped working. When I sent it back they charged me to fix the watch. Would not offer refund within the 5 months of purchase that it broke. Wouldn’t ever repair for free. This is not a military watch my partner was in the rifles for over 8 years and would never recommend this watch to anyone. Do NOT buy!!

    20 de julho de 2026
    logótipo da Stirling Timepieces

    Resposta da Stirling Timepieces

    Hi Megan,

    I'm sorry to hear you're still unhappy with the outcome. However, I would like to clarify the circumstances for anyone reading this review, as it does not accurately reflect what happened.

    Around five months after purchase, you contacted us regarding condensation inside the watch, the watch stopping intermittently, and the spring bars having failed, causing the watch to come off the wrist.

    As with all water ingress claims, we asked for the watch to be returned so we could determine how the moisture had entered the case. We explained in advance that if the watch failed our pressure tests, it would indicate a manufacturing or assembly issue and the repair would be completed under warranty. If the watch passed the pressure tests, it would demonstrate that the seals were intact and that the moisture had entered because the crown had not been fully secured, which is not covered by the warranty.

    Following inspection, the watch passed the pressure test, confirming that the case and seals were functioning correctly. Unfortunately, the moisture had caused internal damage, although our watchmaker was able to save the movement and only the hands required replacement.

    We therefore charged £35, which covered the replacement hands and return shipping. We did not charge for the time required to strip, dry and reassemble the watch, nor for replacing the spring bars.

    Regarding the spring bars, these are an industry-standard component used by virtually all watch manufacturers. They are designed to release under excessive force to help protect both the wearer and the watch if it is caught or subjected to a significant impact. Their failure is not, in itself, evidence of a manufacturing defect.

    We appreciate that this wasn't the outcome you were hoping for, but we believe we acted fairly, consistently with our published warranty, and communicated the findings clearly throughout the process. We always stand behind our products when a genuine manufacturing fault is identified, but we also have to apply our warranty consistently when testing shows the cause is outside of warranty coverage.

    Thank you,
    The Stirling Timepieces Team

    Classificada 5 em 5 estrelas

    Great job on our custom Durrant order

    Great job on our custom Durrant order. Impressive build quality, timely production and good communication from our representative throughout the order process. Overall very happy with the durability and appearance. The custom design looks even better on the wrist than expected.

    22 de julho de 2026
    Classificada 5 em 5 estrelas

    Incredible craftsmanship

    I was part of a group order from back in February or March with a delivery date of the beginning of June. They arrived a month and a half late but I'm not complaining one but. It was well with the wait. It was a custom watch dedicated to my Unit. This year is the 30tg anniversary of the founding of our Unit and this is one hell of a way to celebrate it.
    I love this watch and the unit insignias on her face and back of the watch. It captures exactly what the Unit is about. Style with functionality.

    21 de julho de 2026
    Classificada 5 em 5 estrelas

    Absolutely mint customer service

    Absolutely mint customer service. Spoke with a lady called holly. Great communication, no messing around. I sent a watch in for repair due to my own negligence. It was cost effective and swift return. Even got the Norton leather strap put on my Burton. Love the timepieces here, great cause, quality products , affordable and consistent.

    18 de julho de 2026
    Classificada 5 em 5 estrelas

    Fantastic watches

    Fantastic watches, own a Campbell and a Fraser. Love them both, although think the Fraser edges it. Norton will be my next purchase.

    28 de julho de 2026
    Opinião espontânea
    Classificada 1 em 5 estrelas

    Not as described about as durable as a…

    Not as described about as durable as a snowflake in the rain or the rlc visiting itc
    Pretty looking watch but that's all it is mine fell apart just walking around but they are written as durable for ops which is basicially a bad joke like getting sent to colour first day in battalion and asking for a long weight.

    So claiming that it had water ingress is just a flat lie because you couldn't produce a watchmakers report and it was only worn in doors, it told the wrong time from the start and constantly out of time, and durability well watch strap pins just fell apart while I was walking around indoors at work. So don't try to blag me you waffler

    6 de dezembro de 2025
    Opinião espontânea
    logótipo da Stirling Timepieces

    Resposta da Stirling Timepieces

    Hi Timothy,

    Thank you for taking the time to leave a review.

    We're sorry to hear you're disappointed with your watch.

    We take claims regarding durability very seriously, which is why we carried out a full inspection of the watch when it was returned to us. Our qualified watchmakers pressure-tested the case, crown and seals, and the watch passed all tests, confirming there was no manufacturing fault with its water resistance.

    During the inspection, evidence of water ingress was found. The assessment concluded that water had entered the watch while the crown was not fully secured. Unfortunately, no watch can maintain its water resistance if the crown is left open or not fully screwed down, so this is not covered under the warranty.

    Although the damage was not due to a manufacturing defect, we offered a repair at a reduced cost to replace the affected components and return the watch in full working order.

    We appreciate that this wasn't the outcome you were hoping for, but our decision was based on the findings of our qualified watchmakers following inspection and testing. If you'd like to discuss the matter further, please contact our customer service team and we'll be happy to assist.

    Had a watchmaker's report been requested during the repair process, we would have been happy to provide it. We have now sent the watchmaker's report, along with a video showing your watch successfully passing the pressure test, to your fiancée's email address, as she is the original purchaser and the customer we are corresponding with.

    Thank you,

    The Stirling Timepieces Team

    Classificada 5 em 5 estrelas

    Absolutely amazing

    Absolutely amazing! I can’t thank the team enough for all their fantastic help. I had a rather unusual request, and they were brilliant from start to finish. They responded quickly, sent everything promptly, and were so helpful throughout.

    The watch is amazing too! If you’re thinking of buying one, just do it, you won’t regret it.

    Thank you to everyone at Stirling, especially Holly. ☺️

    23 de julho de 2026
    Opinião espontânea
    Classificada 5 em 5 estrelas

    Stirling Jarvis

    The website was easy to navigate and the order processed within a day and arrived within a week.
    The watch is spectacular. It wears very well and is a beautiful timepiece. I am much happier than I expected to be. Thank You....Great Watch.

    17 de julho de 2026
    Opinião espontânea
    Classificada 5 em 5 estrelas

    This is my first Stirling timepiece…

    This is my first Stirling timepiece (Fraser). I have a somewhat extensive watch collection (lots of micro brands) that I rotate through on a regular basis. Since purchasing this timepiece 6 months ago I have found myself wearing it nearly full-time. It is a phenomenal watch with EXCELLENT luminescence and looks great on my wrist. I did switch out the wristband for an after-market Stirling band (sold on their website) which greatly increased the comfort/fit of the watch. My only complaint is that I wish this was an automatic as I am not a big fan of quartz. That said, this is an EXCELLENT watch that I would definitely purchase again. Great value for the money!

    17 de julho de 2026
    Opinião espontânea

    A Experiência Trustpilot

    Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

    Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

    Leia mais sobre como processamos as opiniões na Trustpilot.

    Aqui estão 8 dicas para escrever óptimas avaliações.

    A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

    Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

    Saiba mais