Stirling Timepieces Opiniões 1102

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A special order watch - the design altered for our specific requirements. Great communication from Stirling throughout the design, build, delivery and follow up phases. The watch looks and feels very... Ver mais

Classificada 5 em 5 estrelas

The watch has an incredible feel, and is clearly of exceptional quality. From a budget luxury and functional watch, this is hard to beat. I would suggest a little better QC as my minute hand on the wa... Ver mais

Classificada 5 em 5 estrelas

Great communication and a superb product. I was kept informed every step of the way, with updates on how the project was progressing and when delivery was likely to occur. They've also been in touch... Ver mais

Classificada 5 em 5 estrelas

I love my new Upham. My only issue is a small defect on the dial. It looks like a little piece of dust got in during the manufacturing. Otherwise, I love this watch and would recommend Stirling to a... Ver mais

Informações sobre a empresa

  1. Relojoaria

Sobre Stirling Timepieces

Escrito pela empresa

  • British Handcrafted Timepieces

  • Owned & Operated by a Serving Soldier

  • Supporting Military Charities With Each Sale

    VISIT OUR WEBSITE CONTACT US

  • Informações de contacto

    4,8

    Excelente

    TrustScore: 5 em 5

    1 mil opiniões

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    Respondeu a 100% das suas opiniões negativas

    Geralmente responde em 14 horas

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    Classificada 5 em 5 estrelas

    Great communication and a superb…

    Great communication and a superb product.
    I was kept informed every step of the way, with updates on how the project was progressing and when delivery was likely to occur. They've also been in touch to make sure I'm happy with the product. Great service all round.

    31 de março de 2026
    Classificada 5 em 5 estrelas

    I love my new Upham

    I love my new Upham. My only issue is a small defect on the dial. It looks like a little piece of dust got in during the manufacturing. Otherwise, I love this watch and would recommend Stirling to anyone!

    26 de março de 2026
    Classificada 5 em 5 estrelas

    A special order watch - Awesome

    A special order watch - the design altered for our specific requirements. Great communication from Stirling throughout the design, build, delivery and follow up phases. The watch looks and feels very very good. A brilliant company to deal with - and a donation to Combat Stress to top it off. Awesome.

    31 de março de 2026
    Classificada 3 em 5 estrelas

    Pathfinder Compass poor securing capability

    Watch was great, issues with the pathfinder compass with a poor securing back clasp and screws not suitable for strap/s lead to the loss of the back clasp, compass retained but customer follow up service was poor. I would still recommend the watch's not the compass in current form.

    31 de março de 2026
    logótipo da Stirling Timepieces

    Resposta da Stirling Timepieces

    Hi Ainsley,

    Thank you for your feedback. We’re really pleased to hear you’re happy with the watch itself, and we’re sorry for the frustration caused with the Pathfinder compass experience.

    Regarding the issue, we’d like to clarify that this is typically caused by using a strap that is not compatible with the compass fitting. The compass is designed to work with a specific strap size, and in this case it appears a bigger size strap was used.

    Under normal use, there should be no need to remove or adjust the screws on the compass unit. A compatible strap ensures the compass sits securely and performs as designed.

    As mentioned in our previous correspondence, we did offer an exchange so that you could receive the correct strap for both your watch and the compass. This would resolve the issue and ensure everything fits and functions properly.

    We’re always happy to help get things working as they should, so if you’d still like to proceed with the exchange, please don’t hesitate to get back in touch with us.

    Kind regards,
    Stirling Timepieces Team

    Classificada 5 em 5 estrelas

    The watch has an incredible feel

    The watch has an incredible feel, and is clearly of exceptional quality. From a budget luxury and functional watch, this is hard to beat. I would suggest a little better QC as my minute hand on the watch has a slight gouge mark to it that I assume is from it being squeezed too tightly when placing it, so it’s become my work watch, but it’s not anything that removes a star. Overall great watch and I’ll buy another of the same watch eventually to be my dress watch due to the minute hand thing

    30 de março de 2026
    Classificada 3 em 5 estrelas

    The watch designs are amazing but Bezels are terrible.

    The watch designs are amazing, but they need to improve on their bezels.

    I have 4 watches by them (2 Durrants, 1 Jarvis, 1 Campbell). The Durrant bezels rotate without much force/pressure and considering that its a company making military watches, I was surprised the bezels were not given much thought. There were instances when I was out in the field rummaging through my field pack, putting on gear with straps, or just crawling in the mud and grass, the bezel has been easily rotated from its default or set position. To me this is a huge issue for if I have my bezel set at a certain time, its going to be costly if it moves so easily and throws me off the timing.

    One of the Durrants I received also came with the bezel misaligned in default position and not set in the appropriate position so I had to sent it back for it to be worked on.

    The Jarvis came with the same easy rotation as the Durrant, and on top of that after some use the bezel seems to jam and not be able to move unless I move it abit back (the bezel has abit of play) and it moves again. After further use osmehow the bezel does not seem to grip and rotate as consistently anymore.

    The campbell I had came with a completely misaligned inner bezel.

    As claiming to be a military watch company which had the watches field tested, these bezel isues are baffling and I am surprised this has not been fixed or tended to after so long.

    29 de março de 2026
    logótipo da Stirling Timepieces

    Resposta da Stirling Timepieces

    Thank you for taking the time to share such detailed feedback, and for your continued support. Owning multiple pieces from us means a great deal.

    We're really pleased to hear that you like the designs, and we also fully appreciate the points you've raised about bezel feel, alignment, and consistency across different models. We understand how frustrating it can be when something doesn't perform as expected, especially when relying on it in demanding environments. Feedback from customers who actively use their watches in real-world conditions is incredibly valuable to us.

    As discussed, we've stayed in contact with you throughout and have already resolved several of the issues raised under warranty. We understand that your latest watch is currently being returned to us, and we will be addressing that under warranty as well. Standing behind our watches and making things right when issues arise is something we take very seriously.

    Bezel performance is an area we are always working to refine. Achieving the right level of resistance is not always straightforward, as preferences can vary depending on how and where a watch is used, so striking the right balance between secure rotation and usability in real-world conditions remains an ongoing engineering focus for us. Feedback like this directly contributes to those improvements over time.

    Thank you again for your honest feedback and for your continued trust, we truly appreciate it.

    Classificada 5 em 5 estrelas

    Love the watch

    Love the watch. Beautiful. Came in a cool pelican case with a dust cover. Additional nato strap inside as well. Has great weight and wrist presence, looks like it costs way more than it did. As a veteran who struggled with PSTD I was happy to learn sterling is involved with that and in the future I will be buying more watches from sterling.

    29 de março de 2026
    Classificada 5 em 5 estrelas

    Staff

    Holly and Sam were great. They kept notifying me of the status of my timepiece as it was being repaired and returned to me. They answered all the question and answered all my emails in a very expeditious manner.
    Very professional.

    22 de março de 2026
    Classificada 4 em 5 estrelas

    My honest opinion

    Delivery time after order placed was excellent, packaging again excellent, good to see the support the company gives to our ex service men and women.
    The watch though I felt that it is a bit to small in diameter and would benefit being a bit larger, the straps are a bit on the short side to. Comparing it to my other watches the original Seiko watches I have are probably on par but chunkier, the Christopher Ward are a step above and its not fair to compare with the Brietling or Omega. So a reasonable every day watch as long as you eye sight is 20/20.

    21 de março de 2026
    Classificada 5 em 5 estrelas

    Always efficient

    Always efficient, products as advertised, and responsive if there are any issues or concerns. Great products and prices and highly recommended.

    19 de março de 2026
    Classificada 5 em 5 estrelas

    Great customer service

    Great customer service. I had mistakenly put the wrong delivery address for my time piece after I ordered and the team was able to get it fixed with in 30 mins of my request. This is a great time piece (I got the Durant). Great material and craftmanship. 10/10 recommend.

    26 de março de 2026
    Classificada 5 em 5 estrelas

    The Durrant GMT is the real deal

    The Durrant GMT is the real deal. From the moment it arrived in that rugged impact-resistant case, I knew this was something different... a brand that actually cares about what it puts into the world.

    The 42mm case wears perfectly, the NH34 automatic movement runs clean, and the Super-LumiNova on the dial and ceramic bezel is genuinely impressive for night readability. The GMT function is intuitive and practical, and the sapphire crystal and DLC finishing give it a toughness that matches the story behind it. This watch was built with intention, and you feel that on the wrist every single day.

    What really sets Stirling apart is the ethos. Founded by a serving soldier, tested in the field, and committed to giving back to Combat Stress... this isn't just a watch company, it's a community. That means something to me personally as a veteran.
    I'm also a huge admirer of Jay Cal and what he's brought to the watch world in terms of passion and authenticity... and Stirling Timepieces embodies that same energy. Would love to meet Jay someday and talk shop. Hoping to add more pieces to the collection soon.

    Do yourself a favor and buy one. You won't look back.

    25 de março de 2026
    Classificada 5 em 5 estrelas

    Timepiece arrived very quickly

    Timepiece arrived very quickly , really nicely packaged. Has the the feel of a quality product. I did have some issues regarding the lume not lasting very long but my query regarding this was answered very quickly. I think we just need some sunny weather to charge the lume up. I will monitor this.

    18 de março de 2026

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