Stirling Timepieces Opiniões 

1270
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Been seeing these watches on line for a while and pulled the trigger. Fast shipping to the USA. The watch holds time and is robust for someone who wears it in a job that needs a good watch. Recommend... Ver mais

Classificada 5 em 5 estrelas

I first became aware of the company by reading an article in Aeroplane magazine. I looked at the site and liked what I saw so ordered a Burton Steel watch. I wear it for everyday outdoor use and espec... Ver mais

Classificada 4 em 5 estrelas

I purchased the Durrant Black for my birthday a little over a year ago and it has held up pretty well. I’ve received compliments on it from true watch enthusiasts which is pretty cool. I did get the m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From point of order to delivery it’s a very quick and professional service. This is my second watch from Stirling. Which should tell you how much I like them. A very small thing, but having the time a... Ver mais

Informações sobre a empresa

  1. Relojoaria

Sobre Stirling Timepieces

Escrito pela empresa

  • British Handcrafted Timepieces

  • Owned & Operated by a Serving Soldier

  • Supporting Military Charities With Each Sale

    VISIT OUR WEBSITE CONTACT US

  • Informações de contacto

    4,7

    Excelente

    TrustScore: 4.5 em 5

    1 mil opiniões

    5 estrelas
    4 estrelas
    3 estrelas
    2 estrelas
    1 estrela

    Pede aos clientes que escrevam opiniões

    Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

    Respondeu a 100% das suas opiniões negativas

    Geralmente responde em 14 horas

    Como esta empresa usa o Trustpilot

    Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

    4,7

    Todas as opiniões

    (1270)

    357 opiniões nos últimos 12 meses

    Escreva uma opinião
    Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

    Classificada 5 em 5 estrelas

    Great customer service and quality product.

    I emailed ahead of time to ask a question about the watch roll I wanted to purchase. They answered right away and I bought it. Received it in the USA quickly. High quality roll and they also give to good causes. I’d do business with them again.

    22 de maio de 2026
    Classificada 5 em 5 estrelas

    From start to finish

    From start to finish, this experience was great. Hardest part was deciding on which style I wanted most. Customer Service was great, fast shipping and delivered perfection!

    20 de maio de 2026
    Classificada 5 em 5 estrelas

    Completely satisfied

    Amazing product and amazing customer service. The website is also clean and easy to manipulate. Lucky enough to find this company while looking for a quality watch for work. What I found was a company owned by a British Army soldier who makes timepieces that have style and durability. Overall an effective and dependable tool for anyone in need

    9 de junho de 2026
    Opinião espontânea
    Classificada 5 em 5 estrelas

    Love the watch, black bracelet is lacking

    The Communication while ordering was great, answered any questions and threw in a decal. Arrived very fast , love the watch. I have wore it everyday for 2 weeks now, the Durant black. The only issue is I ordered the black bracelet to wear on it. I spent 1-1/2 hours trying to get it attached with the proper tools, ended up having to take it to the watch shop and they had to install it with new pins. The coating on the bracelet is kind of lacking, for 2 weeks of wear it’s rubbed off to bare metal.

    25 de maio de 2026
    Classificada 5 em 5 estrelas

    The Jarvis was the GMT that I was…

    The Jarvis was the GMT that I was looking for. An automatic GMT with a 60 minute or second bezel is exactly what I wanted. I order the steel version which looks great shooting or in town. A great tool watch and all around watch for my needs. The rubber strap was to short for my wrist but the nato strap had plenty of adjustments. Would be great if they sold extra steel links in case you needed them becauce I Would like to get a steel band also. Anyhow great product fast shipping, and I would recommend this automatic to any of the people i know looking for a automatic watch with lum.

    24 de maio de 2026
    Classificada 1 em 5 estrelas

    Do not waste your money!

    I recently purchased a watch from Stirling Timepieces, and it has been one of the worst buying experiences I’ve had.

    The watch arrived defective right out of the box. The crown would not properly screw down or close, which immediately raised concerns about quality control. Unfortunately, that was only the beginning. The watch also does not keep time at all. A watch has one basic job—to tell time—and this one cannot even do that.

    Instead of receiving a straightforward replacement for a defective product, I was faced with a frustrating return process and discussions about inspections and potential fees. As a customer who received a faulty watch from day one, I should not have to jump through hoops to prove that a brand-new product is defective.

    There are countless watch brands on the market that stand behind their products and provide better quality and customer service. I strongly recommend spending your money elsewhere.

    At this point, I would donate the watch, but it can’t even keep accurate time, making it essentially useless. It’s not something I would feel right passing on to someone else.

    And Stirling Timepieces, there is no need to respond to this review with excuses or explanations. Instead of crafting a response, focus on quality control and stop taking people’s hard-earned money for products that don’t work as advertised.

    18 de abril de 2026
    Opinião espontânea
    logótipo da Stirling Timepieces

    Resposta da Stirling Timepieces

    Hi Carlos,
    We're sorry to hear that you were disappointed with your experience and appreciate you taking the time to share your feedback.
    When your watch was returned to us, it was inspected by our watchmakers to determine the cause of the issues you reported. During this inspection, they found that the crown had become bent. Based on their assessment, this type of damage is typically caused when the crown is pushed back into the case at an angle, rather than as a result of a manufacturing defect.
    As with all returns where a fault is reported, we carry out a thorough inspection to establish the cause of the issue and ensure that any appropriate warranty remedies are applied. Our standard policy is to replace a watch where a manufacturing fault is identified. However, in your case, we chose to provide a replacement watch as a gesture of goodwill, despite the inspection findings.
    We also tested the watch's timekeeping and confirmed that it was performing within the specified tolerance for the movement. In addition, the watch passed all pressure-testing checks.
    With regard to potential inspection fees, we mention these in our returns information before any assessment takes place. This is part of our standard process and is intended to ensure transparency should a non-warranty issue be identified.
    We understand that having to return a new watch is frustrating, and we're sorry that the process did not meet your expectations. Our intention throughout was to investigate the issue thoroughly and provide a fair resolution.
    Kind regards,
    The Stirling Timepieces Team

    Classificada 5 em 5 estrelas

    Great watch

    Obviously a lovely watch. Customer service provided great comms through the entire process from order receipt through to delivery. Delivery was equally as efficient. And let’s not forget that a percentage of the sale goes back into assisting our fine military and veterans.

    21 de maio de 2026
    Classificada 5 em 5 estrelas

    New Discoveries ...

    I only discovered this brand fairly recently through social media and decided to support it's amazing cause! Coming from a career that intertwines so heavily with what Stirling is doing, I couldn't help but support it - Plus, I was in need of a clean watch anyway!
    I pre-ordered and received the new Gibson Steel model, and it hasn't disappointed! It's a good sized watch-face and has a clean, yet classic look to it. The automatic mechanism seems to be very accurate so far and hasn't had a hitch.
    The straps that I received for the watch also fit perfectly - I personally prefer the more tactile fabric strap over the rubber/weaving strap, but that just boils down to preference.
    Overall, if you're look for an affordable, yet classically stylish watch, this has become one of my new favourite brands and I fully intend to make a second acquirement in the future!
    I love what they're supporting and believe they deserver some more awareness and presence.

    Keep up the good work, Tom and the team!!

    5 de junho de 2026
    Opinião espontânea
    Classificada 5 em 5 estrelas

    I reached out to get some bespoke…

    I reached out to get some bespoke watches for me and my coworkers. And without hesitation I’d 100% recommend stirling timepieces they did a fantastic job. Was very patient and cooperative during the design process and delivered exactly what we expected in a timely manner. Everyone at work loved the watches.

    21 de maio de 2026

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