Stirling Timepieces Opiniões 

1270
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Been seeing these watches on line for a while and pulled the trigger. Fast shipping to the USA. The watch holds time and is robust for someone who wears it in a job that needs a good watch. Recommend... Ver mais

Classificada 5 em 5 estrelas

I first became aware of the company by reading an article in Aeroplane magazine. I looked at the site and liked what I saw so ordered a Burton Steel watch. I wear it for everyday outdoor use and espec... Ver mais

Classificada 4 em 5 estrelas

I purchased the Durrant Black for my birthday a little over a year ago and it has held up pretty well. I’ve received compliments on it from true watch enthusiasts which is pretty cool. I did get the m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From point of order to delivery it’s a very quick and professional service. This is my second watch from Stirling. Which should tell you how much I like them. A very small thing, but having the time a... Ver mais

Informações sobre a empresa

  1. Relojoaria

Sobre Stirling Timepieces

Escrito pela empresa

  • British Handcrafted Timepieces

  • Owned & Operated by a Serving Soldier

  • Supporting Military Charities With Each Sale

    VISIT OUR WEBSITE CONTACT US

  • Informações de contacto

    4,7

    Excelente

    TrustScore: 4.5 em 5

    1 mil opiniões

    5 estrelas
    4 estrelas
    3 estrelas
    2 estrelas
    1 estrela

    Pede aos clientes que escrevam opiniões

    Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

    Respondeu a 100% das suas opiniões negativas

    Geralmente responde em 14 horas

    Como esta empresa usa o Trustpilot

    Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

    4,7

    Todas as opiniões

    (1270)

    357 opiniões nos últimos 12 meses

    Escreva uma opinião
    Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

    Classificada 5 em 5 estrelas

    Our Unit (Family Victims Unit) ordered…

    Our Unit (Family Victims Unit) ordered a custom Burton-Artic White watch from Stirling Timepieces to honor our fallen Sergeant who was killed in the line of duty. We wanted a way to remember him, keep him close, and a reminder that he is always with us. We worked with Special Projects Manager, Lee Sapstead to ensure that all the details we wanted were present on the watch.
    We started with the Burton-Artic White with the fully lumed dial. We had the second hand changed to a dark navy blue (representing a thin blue line) and added "FVU" and Sarge's badge number "873" on the dial.
    On the case back we added the squad motto "Dispensing Grace and Long Prison Sentences" as Sarge was a big advocate of holding offenders accountable for the horrible crimes that our squad investigates. The text wraps around an image of St. Michael kneeling.
    On the crown, we were ambitious when we told Lee that we wanted a lit cigarette, as Sarge would smoke one in the alley every now and again, or maybe more than one.
    Lee worked with us hand in hand on the design concept to get everything just right. He communicated every step of the way and guaranteed that we were in good hands.
    On Monday, May 4, 2026 our watches were delivered, and boy did they DELIVER. The timepieces were classy, elegant, made with quality materials, and the design was better than we could have hoped for. This piece means so much to our squad, and I truly cannot recommend this company enough to anyone interested in a classic timepiece. This will be an heirloom, it is one of a kind, and will be a constant reminder that Sarge is with us in our day to day work.
    A HUGE THANK YOU TO LEE SAPSTEAD AND STIRLING TIMEPIECES! The work and hours that yall's team put in on this project does not go unnoticed.

    4 de maio de 2026
    Opinião espontânea
    Classificada 5 em 5 estrelas

    Excellent from start to finish

    I’ve recently been working with the team to design a bespoke watch for myself and my colleagues, and I honestly have nothing but positive things to say about the experience so far.
    At the start, the process required a fair amount of back-and-forth, including multiple requests and several design updates. My main point of contact, Karina, was absolutely brilliant throughout. She was consistently quick to respond, incredibly informative, and made it feel like nothing was too much trouble.
    Beyond the emails, I had the pleasure of speaking with Karina and a few other team members over the phone. They were all remarkably personable and professional, making the whole customer service experience feel seamless.
    I also really appreciate the team’s background; as they are mostly ex-service personnel, they had a solid, intuitive understanding of exactly what I was looking to achieve with this project.
    I can’t recommend the company highly enough. A huge thank you to the whole team, and I’d like to mention Karina specifically for her fantastic assistance. Keep up the great work, and all the best for the future!

    23 de abril de 2026
    Opinião espontânea
    Classificada 5 em 5 estrelas

    Great communication and a superb…

    Great communication and a superb product.
    I was kept informed every step of the way, with updates on how the project was progressing and when delivery was likely to occur. They've also been in touch to make sure I'm happy with the product. Great service all round.

    31 de março de 2026
    Classificada 4 em 5 estrelas

    I love my new Upham

    I love my new Upham. My only issue is a small defect on the dial. It looks like a little piece of dust got in during the manufacturing. Otherwise, I love this watch and would recommend Stirling to anyone!

    26 de março de 2026
    Classificada 5 em 5 estrelas

    A special order watch - Awesome

    A special order watch - the design altered for our specific requirements. Great communication from Stirling throughout the design, build, delivery and follow up phases. The watch looks and feels very very good. A brilliant company to deal with - and a donation to Combat Stress to top it off. Awesome.

    31 de março de 2026
    Classificada 3 em 5 estrelas

    Pathfinder Compass poor securing capability

    Watch was great, issues with the pathfinder compass with a poor securing back clasp and screws not suitable for strap/s lead to the loss of the back clasp, compass retained but customer follow up service was poor. I would still recommend the watch's not the compass in current form.

    31 de março de 2026
    logótipo da Stirling Timepieces

    Resposta da Stirling Timepieces

    Hi Ainsley,

    Thank you for your feedback. We’re really pleased to hear you’re happy with the watch itself, and we’re sorry for the frustration caused with the Pathfinder compass experience.

    Regarding the issue, we’d like to clarify that this is typically caused by using a strap that is not compatible with the compass fitting. The compass is designed to work with a specific strap size, and in this case it appears a bigger size strap was used.

    Under normal use, there should be no need to remove or adjust the screws on the compass unit. A compatible strap ensures the compass sits securely and performs as designed.

    As mentioned in our previous correspondence, we did offer an exchange so that you could receive the correct strap for both your watch and the compass. This would resolve the issue and ensure everything fits and functions properly.

    We’re always happy to help get things working as they should, so if you’d still like to proceed with the exchange, please don’t hesitate to get back in touch with us.

    Kind regards,
    Stirling Timepieces Team

    Classificada 5 em 5 estrelas

    The watch has an incredible feel

    The watch has an incredible feel, and is clearly of exceptional quality. From a budget luxury and functional watch, this is hard to beat. I would suggest a little better QC as my minute hand on the watch has a slight gouge mark to it that I assume is from it being squeezed too tightly when placing it, so it’s become my work watch, but it’s not anything that removes a star. Overall great watch and I’ll buy another of the same watch eventually to be my dress watch due to the minute hand thing

    30 de março de 2026
    Classificada 3 em 5 estrelas

    The watch designs are amazing but Bezels are terrible.

    The watch designs are amazing, but they need to improve on their bezels.

    I have 4 watches by them (2 Durrants, 1 Jarvis, 1 Campbell). The Durrant bezels rotate without much force/pressure and considering that its a company making military watches, I was surprised the bezels were not given much thought. There were instances when I was out in the field rummaging through my field pack, putting on gear with straps, or just crawling in the mud and grass, the bezel has been easily rotated from its default or set position. To me this is a huge issue for if I have my bezel set at a certain time, its going to be costly if it moves so easily and throws me off the timing.

    One of the Durrants I received also came with the bezel misaligned in default position and not set in the appropriate position so I had to sent it back for it to be worked on.

    The Jarvis came with the same easy rotation as the Durrant, and on top of that after some use the bezel seems to jam and not be able to move unless I move it abit back (the bezel has abit of play) and it moves again. After further use osmehow the bezel does not seem to grip and rotate as consistently anymore.

    The campbell I had came with a completely misaligned inner bezel.

    As claiming to be a military watch company which had the watches field tested, these bezel isues are baffling and I am surprised this has not been fixed or tended to after so long.

    29 de março de 2026
    logótipo da Stirling Timepieces

    Resposta da Stirling Timepieces

    Thank you for taking the time to share such detailed feedback, and for your continued support. Owning multiple pieces from us means a great deal.

    We're really pleased to hear that you like the designs, and we also fully appreciate the points you've raised about bezel feel, alignment, and consistency across different models. We understand how frustrating it can be when something doesn't perform as expected, especially when relying on it in demanding environments. Feedback from customers who actively use their watches in real-world conditions is incredibly valuable to us.

    As discussed, we've stayed in contact with you throughout and have already resolved several of the issues raised under warranty. We understand that your latest watch is currently being returned to us, and we will be addressing that under warranty as well. Standing behind our watches and making things right when issues arise is something we take very seriously.

    Bezel performance is an area we are always working to refine. Achieving the right level of resistance is not always straightforward, as preferences can vary depending on how and where a watch is used, so striking the right balance between secure rotation and usability in real-world conditions remains an ongoing engineering focus for us. Feedback like this directly contributes to those improvements over time.

    Thank you again for your honest feedback and for your continued trust, we truly appreciate it.

    Classificada 5 em 5 estrelas

    Love the watch

    Love the watch. Beautiful. Came in a cool pelican case with a dust cover. Additional nato strap inside as well. Has great weight and wrist presence, looks like it costs way more than it did. As a veteran who struggled with PSTD I was happy to learn sterling is involved with that and in the future I will be buying more watches from sterling.

    29 de março de 2026
    Classificada 5 em 5 estrelas

    Staff

    Holly and Sam were great. They kept notifying me of the status of my timepiece as it was being repaired and returned to me. They answered all the question and answered all my emails in a very expeditious manner.
    Very professional.

    22 de março de 2026
    Classificada 4 em 5 estrelas

    My honest opinion

    Delivery time after order placed was excellent, packaging again excellent, good to see the support the company gives to our ex service men and women.
    The watch though I felt that it is a bit to small in diameter and would benefit being a bit larger, the straps are a bit on the short side to. Comparing it to my other watches the original Seiko watches I have are probably on par but chunkier, the Christopher Ward are a step above and its not fair to compare with the Brietling or Omega. So a reasonable every day watch as long as you eye sight is 20/20.

    21 de março de 2026
    Classificada 5 em 5 estrelas

    Always efficient

    Always efficient, products as advertised, and responsive if there are any issues or concerns. Great products and prices and highly recommended.

    19 de março de 2026

    A Experiência Trustpilot

    Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

    Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

    Leia mais sobre como processamos as opiniões na Trustpilot.

    Aqui estão 8 dicas para escrever óptimas avaliações.

    A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

    Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

    Saiba mais