Renting a unit in the Motherwell facility for approximately six months has been a good experience. The premises are clean, the signage clear, and the range of unit sizes provides a good choice. Managi... Ver mais
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Stefini was really friendly and helpful from the start, made everything easy and straightforward. You can tell they care about good service. The office itself is great value for money, especially comp... Ver mais
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Recently rented a unit for storage to help with the process of moving house. Made life so much easier! Spoke to Stefini who was super helpful and advised us of the right sort of size of storage we nee... Ver mais
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Overcharge you then take ages to pay you back-couldn't care less. Bug you when enquire about a unit and charge you for days when they know you cant access the unit, e.g putting padlocks on without... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
With 50% off your first 2 months, we offer storage units for everyone. Storage Vault offer Self-Storage facilities in Glasgow & Paisley.
Informações de contacto
1 Macdowall Street, PA3, Glasgow, Reino Unido
- 0141 889 1000
- info@storagevault.com
- storagevault.com
4,5
Excelente
792 opiniões
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent x friendly and welcoming x…
Excellent x friendly and welcoming x Stephanie a star x all girls were nice Ty jen
17 de janeiro de 2025
Opinião espontânea
Resposta da Storage Vault
Hi Jeanette.
Thanks for taking the time to leave me a fantastic review.
It was a pleasure being able to assist you with your storage search and it was great to meet you in person.
Pop in anytime for a chat with us and if we can help you with anything else please don't hesitate to ask.
Stefini at Motherwell.
Review
Deborah and jordan were great friendly staff and easy to deal with also helped a lot with all my needs. I would highly recommend storage vault for the place to store your goods kind regards Robert
10 de janeiro de 2025
Opinião espontânea
Resposta da Storage Vault
Hi Robert,
Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear you found the team friendly and helpful during your time with us and you have been happy with the facility during your time storing with us.
It has been lovely getting to know you and thank you once again for choosing to store with us we wish you all the best for the future.
From Deborah & Jordan team Paisley.
Great storage units and great service from Nyree & Yvonne
This was the first time that we have used storage
Nyree & Yvonne gave us great support and made moving into storage much easier
The unit was dry and clean and access to and from it was secure and easy to operate
Thanks Nyree & Yvonne
7 de janeiro de 2025
Opinião espontânea
Resposta da Storage Vault
Hi Mr Miller
Thank you for taking the time to leave us a great 5 star review.
We are pleased to hear that you had great support from the team on site.
Please do not hesitate to get back in touch if you ever need storage in the future or recommend to family and friends.
Thanks again
Nyree & Yvonne
Lisa & Rachel, Cambuslang, Great Customer Service
Lisa & Rachel at the Cambuslang branch made booking our unit hassle free and gave excellent customer service. Got a great price and the flexibility was just what we needed. Thank you.
26 de outubro de 2024
Opinião espontânea
Resposta da Storage Vault
Hello.
Thanks for taking the time to leave us this fantastic review.
We are very glad to hear that you enjoyed out facility and our great prices.
Thanks again for choosing to store with us.
Please recommend us to all family and friends.
Rachel and Lisa at Cambuslang
East Kilbride Redwood Crescent
We needed short term storage during building works at our home and Nyree and Yvonne have been very helpful in our dealings with them.
Nyree was great in talking us through our options and helping us through the process. The facility itself is safe, secure and very accessible.
17 de dezembro de 2024
Opinião espontânea
Resposta da Storage Vault
Hi Robert
Thank you for leaving us both a 5 star review. It was a pleasure having you on site and we are pleased that you found the facility was everything you needed it to be during your stay.
Thanks again
Nyree & Yvonne
East Kilbridge/Colvilles We were looking to store materiel's for…
We were looking to store materiel's for our office, we came across storage vault, they have been supper helpful and very accommodating, the whole process was super easy, Michael and Yvonne are a credit to there organization.
9 de dezembro de 2024
Opinião espontânea
Resposta da Storage Vault
Hi Nadeem
Thank you for leaving us this 5 star review, we are pleased to have you as a tenant. The team on site pride themselves in delivering the best service.
Thanks again for taking the time to leave us a review
5 Stars for Motherwell Storage Vault
This is the first time I’ve used a Storage facility, I’m very impressed with the set up and security at the Motherwell branch. Stefini is a very confident and knowledgeable lady. She explained the set up and rules to be followed, showed me the Unit size before completing booking etc. The whole building is spotlessly clean. I would definitely recommend Storage Vault, Motherwell.
4 de dezembro de 2024
Opinião espontânea
Resposta da Storage Vault
Hello,
Thank you for taking the time to leave us this fantastic feedback, Im very happy I was able to assist you along with your storage search and am very happy to also hear how much you love our facilities.
Thank you again for choosing to store with us.
Stefini at Motherwell.
I FEEL SAFE
From first point of contact I have been amazed at the ease and access to good storage.
I am happy with the Team's (Jordan and Deborah) advice and follow up.
I feel I'm in safe hands.
4 de dezembro de 2024
Opinião espontânea
Resposta da Storage Vault
Hi Paul,
Thank you for taking the time to leave us this great review on your experience with us at Paisley.
We are really happy to hear that you have received great customer service and are happy with the facility and easy access in and out and that you are in safe hands it means a lot to us so thank you for the kind feedback.
It has been lovely getting to know you and once again thank you for choosing to store with us if you need anything else during your stay please let us know and we will be happy to assist.
From Deborah & Jordan team Paisley.
I would like to say big thank you for…
I would like to say big thank you for this two nice and helpful people- Deborah & Jordan
They always was available for help and support
I am really appreciate for their job
Keep doing that ❤️
Timur
18 de novembro de 2024
Opinião espontânea
Resposta da Storage Vault
Hi Timur,
Thank you for taking the time to leave us this great review on your experience with us at Paisley we really appreciate this lovely feedback and we are so happy to hear you found the team at Paisley nice and helpful during your time with us.
It has been an absolute pleasure getting to know you over the years and thank you for being a great tenant and for your continued business over the years, it has been sad to see you leave but we wish you all the best of luck for the future :)
From Deborah & Jordan team Paisley.
Fantastic experience
Fantastic experience, modern clean storage and excellent service from the staff. Always a friendly interaction with suggestions to support what I was trying to do. I will look to use them again and would have no hesitation in recommending Storage Vault to anyone looking for a storage solution.
10 de novembro de 2024
Opinião espontânea
HIGHLY RECOMMEND!
Just moved into an office at Storage Vault Paisley.
Fantastic offices and facilities. Deborah & Jordan couldn't have been more helpful. Very friendly and professional. Highly recommend. Thank you!
David
7 de novembro de 2024
Opinião espontânea
Resposta da Storage Vault
Hi David,
Thank you for taking the time to leave us this great review on your experience with us at Paisley.
We are really happy to hear you have found the perfect office and have been happy with the service provided and the facility itself and we really appreciate the great feedback.
It has been lovely getting to know you and if you need anything else during your time with us please let us know and we will be happy to assist.
From Deborah & Jordan team Paisley.
Would highly recommend our first…
Would highly recommend our first experience of self storage. Stefini at the site was incredibly helpful and took her time to explain how it all works and also show us a number of room options. Very slick sign up and accessed space next morning no problems.
2 de novembro de 2024
Opinião espontânea
Resposta da Storage Vault
Hi Stephen.
Thanks for taking the time to leave me a 5 star review, greatly appreciated.
Was lovely chatting to you and thanks again for all your patience at sign up.
Stefini at Motherwell.
We were made very welcome the day we…
We were made very welcome the day we had an appointment with Stefini to arrange for a storage room we were given a guided tour of the unit and the unit it’s self is kept clean and tidy
Thanks for your help with all the application paper work
Which was all on I pad.
Kenny McAlpine
22 de outubro de 2024
Opinião espontânea
Resposta da Storage Vault
Hi Kenny,
Thanks so much for taking the time to leave myself a review, its greatly appreciated.
I was very happy to assist you in your storage search guide you along the process.
Thanks again.
Stefini at Motherwell.
Always great customer service
Always great customer service. The staff at eastkilbride Nyree and Yvonne are so Fri and can't do enough to make your move into storage facility. Variety of units both internal and external to suit all your needs.
1 de novembro de 2024
Opinião espontânea
Resposta da Storage Vault
Hi Jemmia
Thank you for taking the time to leave us this 5 star review.
We are so happy to hear that you received great service from the team.
Deborah and Jordan couldn’t have been…
Deborah and Jordan couldn’t have been more helpful advising on a Unit that met my requirements - Units are well maintained and will use again
2 de novembro de 2024
Opinião espontânea
Resposta da Storage Vault
Hello,
Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are happy to hear both Deborah & Jordan have been helpful and that you have been happy with the facility.
Thank you for choosing to store with us if we can help with anything else please let us know and we will be happy to assist.
From Deborah & Jordan team Paisley.
Avoid!!!
Avoid!!!! Absolutely shocking - Rat and mice infestation during the 10 days my items were stored. All sofas ruined. Company have rejected responsibility and directed to insurance. Hidden T&C in insurance is also a joke so avoid this as well as they don't pay out the value insured for.
27 de setembro de 2024
Opinião espontânea
My whole experience has been fantastic
My whole experience has been fantastic, all the staff that I've either spoken to or emailed were extremely helpful, efficient and knowledgeable.
I would highly recommend.
Thank you so much
From Lorna
30 de outubro de 2024
Opinião espontânea
Simon was very helpful escorting me to…
Simon was very helpful escorting me to correct unit as I was LOST !!!
25 de outubro de 2024
Opinião espontânea
Resposta da Storage Vault
Hi there.
Thank you for taking the time to leave us this 5 star review.
As we are unable to see your name, if you could provide this to us to look into this further and also enable us to ensure you have all the required information needed to guide you.
Thank you.
Storage Vault Motherwell
The site manager at Motherwell, Stefini. was really helpful, a great service and good to have a secure place
7 de outubro de 2024
Opinião espontânea
Resposta da Storage Vault
Hi Steve,
Thanks for taking the time to leave a 5 star review for me.
I'm really pleased to hear you were happy with the customer service provided and and enjoying the facilities so far.
Thanks again
Stefini at Motherwell.
Debs and Jordan were amazing
Debs and Jordan were amazing
I found there help and empathy with my situation very genuine
Their support was very much appreciated and if needed I would contact them again
4 de outubro de 2024
Opinião espontânea
Resposta da Storage Vault
Hi Margaret,
Thank you for taking the time to leave us this great review on your experience with us at Paisley.
We are really happy to hear both Deborah & Jordan have been helpful and supportive during your stay with us, it has been lovely getting to know you.
Thank you once again for choosing to store with us we wish you all the best for the future.
From Deborah & Jordan team Paisley.
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