STOREX - Watford Opiniões 

Kind welcoming staff ready to take me through the access protocols.

Good facility. Generally very good service except that Store Protect was incorrectly charged. Full refund was given.

Nice safe facility, friendly staff.
Had some issues with price changes after joining and being signed up to an additional service I didn’t agree to (and complicated to sort).
Very clean and well cared for space, no mess, dirt or smells . Parking usually fine.

The whole experience of using Storex has been excellent, from the extremely helpful and knowledgeable Benazir to the ease with which the site & units are accessed. Will definitely use again & would recommend to anyone looking for a storage unit

Its so easy to access STOREX. Its all done on an app. This was quite alien to an old girl like me, but the staff were fantastic (and very patient). So now I'm in and out in no time at all.
Its all very clean and bright. There are plenty of trolly's and the loo is lovely and clean....... hygiene is a must for the women.
There is no doubt about it Watford Rotary wouldn't be able to do half their projects if it weren't for STOREX

Very professional and efficient. The woman behind the desk, whose name was Bena was excellent very polite and helpful. I would highly recommend this facility.

Storage was great and the staff very helpful. Only gripe is the price went up twice in six month which I found made it not worth the while to use storex.

Didn't bother to contact me in any way before increasing price of my unit.
When I called to complain, there was no apology at all.
Total lack of customer service.

Initial discussion with Bena was great, very informative and thorough.
However, 24 hours later company took x 3 lots of payments. , I had forewarned them that x 2 were overpayments, they stated as they were In “ pending “, they would be sent back to my Acc.
After x 2 days having seen both payments gone through ( which were the over payments ), I sent an email ! .
By day 5, still no reply or reach out by the company. Very poor customer focused relations .

Very good customer service, clean and safe.

From the onset the staff was really great in assisting me choose a unit based off of my needs and explained the process really well. They were really thorough in move-in day as well. Took their time in showing me how the facilities work and were friendly throughout.

The service from start to finish from sign up, quotations, needs analysis, and on going daily care and hospitality whenever I visit the unit is first class. Bena has provided 100% care and attention and is a first rate site manager and human being applying care throughout the customer journey. She’s a huge credit to STOREX!