Stoveglassshop Opiniões 

1002
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent quick delivery given that I ordered on Christmas Eve! Fit the wood burner perfectly. Made what I thought would be a big problem easily fixed and no need to ask for any help whatsoever. Highl... Ver mais

Classificada 5 em 5 estrelas

Easy to identify the size of glass I required with the stove lookup feature. Quick delivery and very carefully packaged. Easy to follow fitting instructions with handy hits and tips. Good quality glas... Ver mais

Classificada 5 em 5 estrelas

Lovely helpful people! I was so impressed that within a few minutes I had my replacement glass for my log burner. The gentleman who served me explained how to fit it. Very efficient service. Altogethe... Ver mais

Classificada 5 em 5 estrelas

I used the online process to order my log burner glass. But my glass is arched so, as the website stated, I posted a template. I called the office to check that (a) they wouldn’t post the g... Ver mais

Informações sobre a empresa

  1. Vidraria
  2. Loja especializada em vidros e espelhos
  3. Corte de vidro
  4. Fabricante de vidro
  5. Comerciante de vidro

Escrito pela empresa

Replacement Stove Glass Our replacement stove glass gives you the highest quality heat resistant “ceramic” glass (which is completely clear and transparent) at the best possible price since we calculate the cost of your replacement glass to the nearest square millimetre, which saves you money.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1002)

97 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Lovely helpful people

Lovely helpful people! I was so impressed that within a few minutes I had my replacement glass for my log burner. The gentleman who served me explained how to fit it. Very efficient service. Altogether a good experience.

20 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Unfinished bodged product of poor quality.

An unfinished product destined for early failure. They do not seem to realise that they are making replacement windows for metal doors which receive a fair amount of abuse during their lifetime. The cut edges of the glass were ragged and had not been finish ground, leading to the propogation of cracks developing in the future and thus failure. Template not returned when requested.

19 de janeiro de 2026
Opinião espontânea
logótipo da Stoveglassshop

Resposta da Stoveglassshop

Hi Patrick, thanks for your review.

As discussed, stove glass is cut by hand and may not be perfect. The peice you received is fit for purpose and the edges have been sanded down for safe handling. Customer templates are kept on file to make future orders easier but i have posted yours back to you first class 😊

Classificada 3 em 5 estrelas

Expensive

Expensive.
Correct glass, fitted easily, prompt delivery.

29 de dezembro de 2025
logótipo da Stoveglassshop

Resposta da Stoveglassshop

Hi Sam, thanks for your review. I'm glad you had a good experience with us and received the correct peice as ordered in the time frame stated 😊

Classificada 5 em 5 estrelas

Excellent service

Ordered over Christmas. Quick but incomplete order delivered quickly rectified next day. Well packed and a very good product with good instructions.

29 de dezembro de 2025
Classificada 5 em 5 estrelas

Highly recommend

Excellent quick delivery given that I ordered on Christmas Eve! Fit the wood burner perfectly. Made what I thought would be a big problem easily fixed and no need to ask for any help whatsoever. Highly recommend

24 de dezembro de 2025
Classificada 5 em 5 estrelas

Faultless

Item arrived timely, exactly to the specifications requested and thus far the glass has fitted into my log burner perfectly.

29 de dezembro de 2025
Classificada 1 em 5 estrelas

Unprofessional company with rude staff

Ordered a replacement stove glass as was recommended this company by other people locally who had used them and received excellent service. Sadly my experience was not like this.

I paid for special delivery but the glass took 3 days to arrive and involved me intercepting the delivery myself at the sorting office to receive it a day earlier than I would otherwise. Not ideal when you are in sub zero temperatures and a boiler stove is your only form of heating. I requested a refund for the high cost I paid for special delivery. The first person I dealt with was quite pleasant and reasonable however I was (I assume accidentally) copied into a message from another person, presumably a manager saying I should be given the refund but with some very rude and insulting language in it. I suspect this happened via a “reply all” e mail mistake but it highlights what an unprofessional company this is. If this is their attitude towards their customers then they don’t deserve any business. Look elsewhere there are plenty of other stove glass suppliers online.

7 de janeiro de 2026
Opinião espontânea
logótipo da Stoveglassshop

Resposta da Stoveglassshop

Hi Louise, thanks for your review. I'm sorry there was a delay with the delivery. Unfortunatley Royal Mail have restrictions in your area. The delivery cost was refunded. The email you are refering to was from the Managing Director instructing me to process the refund. I'm sorry that he mentioned there might be delays in your area, we will do our best to phrase this differently in the future!

Stove Glass Shop

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