I can’t thank Amanda from Streetwise Support enough for the help she gave me when I had a problem with my tracker. I emailed Streetwise expecting I might have to wait for a response, but Am... Ver mais
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Leia as opiniões dos outros
5/5 for customer service and communication. Amazing fast service with amazing customer support and communication from Amanda and Lucy. My awning poles bent and broken in the recent high winds an... Ver mais
So far my experience with the Brand has been excellent, I have to thank Amy B in Order Processing. Despite purchasing my product through one of their 3rd party retailers, my product fell faulty w... Ver mais
A empresa respondeu
I have bought Streetwize Active Seat Covers for a KIA Stonic 2024 -instructions for installation are NOT in detail and not easy to work out what to do. There are 2 tapes in a triangular shape with a p... Ver mais
A empresa respondeu
Informações sobre a empresa
- Grossista de acessórios auto
- Fornecedor de toldos
- Jardim
- Loja de artigos para acampamento
- Loja de artigos sazonais
- Loja de produtos para autocaravanas
Escrito pela empresa
The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.
Informações de contacto
Marsland House, M33 3AQ, Manchester, Reino Unido
- 01614478580
- Support@Streetwize.co.uk
- streetwizeaccessories.com
4,3
Excelente
285 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic customer service
Fantastic customer service; clear, helpful, and friendly communication, with a real UK human. I had an issue with the wheel axis on the wastehog, they listened, acted and resolved my issue within a matter of days. Highly reccomend Streetwize/Leisurewize
21 de novembro de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Thank you so much for your great feedback! We're really glad we could resolve the issue quickly and that you found our communication helpful. We truly appreciate your recommendation!
Thanks
Amy C
Great service and support
Great service and support. Quick response and prompt solution. Highly recommended and the tracker is excellent value for money.
21 de novembro de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Thank you for your lovely feedback! We're glad the support helped and that you’re enjoying the tracker. We really appreciate your recommendation!
Thanks
Amy C
Replacement feet for spin dryer…
My portable spin dryer lost one of its rubber feet in a house move and so couldn't be used. I emailed the accessories team to see if I could get a replacement. My email was responded to within minutes to check exact make/model and a solution found in under an hour. This is just super customer focussed service and makes me both confident in my current purchase and would make me buy with them in the future. Fab team thank you
19 de novembro de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Thank you so much for taking the time to share your experience! We’re really pleased to hear that our team were able to help so quickly and get your spin dryer back up and running. Providing helpful, prompt service is something we take great pride in, so it’s wonderful to know this made a positive difference for you.
We truly appreciate your kind words and your confidence in us, it means a lot. If you ever need anything else in the future, we’re always here to help
Thanks
Amy C
Unfortunately, the Faraday products
Do not last long. Opted for another brand that seems more durable.
I did contact them. Said it happens. Then no reply
5 de setembro de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Thanks for reaching out. Could you please email me at amy@streetwize.co.uk with your order number and the previous communication you received from us attached? This will help me look into your issue more effectively and ensure we resolve it as quickly as possible.
We truly strive to resolve all issues for our customers, and we don’t just advise that "this happens." We want to make sure you’re fully satisfied.
Looking forward to hearing from you.
Regards,
Amy
Great service my fountain stopped…
Great service my fountain stopped working they provided a replacement immediately
28 de agosto de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Thank you so much for your kind feedback! We're really glad to hear the replacement arrived promptly and that you're happy with the service. If you need anything else, we're always here to help.
Regards,
Amy
Exceptional service!
I had lost the charging cable for my jumpstarter but wasn't sure which one on the website to buy. I emailed on a Sunday evening and had a reply asking for more details by 8.30am on Monday. The charger was with me by Wednesday! Brilliant service!
Everyone was so helpful and efficient. Even the courier company they used delivered within the window I was sent. Well done all!
18 de agosto de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with us. It’s always our goal to provide quick and helpful service, and we're so glad we were able to get you the right charger so quickly.
We also appreciate your kind words about the courier—it's great to know everything arrived on time. Your satisfaction means a lot to us, and we're grateful for your trust in our service.
If you ever need anything else, please don’t hesitate to reach out.
Thanks again, and take care!
Amy C
Excellent service!
I contacted streetwise with my problem! And within a short amount of time (Less tha 24 hours) I was contacted and the issue was resolved! Excellent service
22 de julho de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Thank you so much for your kind words! We're really glad we could resolve your issue quickly and that you were happy with the service. At Streetwise, we always aim to respond promptly and efficiently, so it means a lot to hear your feedback. Don’t hesitate to reach out if you ever need anything else!
Thanks
Amy
Customer service is amazing…
Customer service is amazing unbelievably quick in responding to emails and very helpful.
9 de julho de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. We always strive to respond quickly and provide the best support possible, so your feedback truly means a lot to us. If you ever need anything else, we're just an email away! 😊
Solar water feature - Paint peeling after 2 months…the replacement has a leak🤣
Edit...I contacted Argos, they initially told me to contact Streetwize who had already told me to contact Argos 🤷♀️ Argos said streetwize wanted phitos. I told Argos that they already had my photos. I also stated that the mechanics of the unit were working fine and i was amenable to having a partial refund to buy materials that i could use to rectify the problem (specialist paint or enamel etc) Nobody was being sensible and they just arranged for a new one to be sent and the old one picked up. This happened yesterday and i got the new unit set up. This morning i noticed the pump was running dry so i refilled the unit and noticed that the water at one point wasnt reaching the next bowl properly and so the water feature was emptying itself! Another design fault in an expensive item. I absolutely cannot be bothered going through the whole rigmarole again for another replacement so ive put some tape under it for now and will have to figure out what material i can best use to extend the spout by a few cm to fix the problem permanently, because I'm assuming if I replaced it the next one would have another issue! I can not recommend this product.
I Bought a beautiful Streetwize brand aegean blue solar water feature with solar lights. It was gorgeous and worked beautifully but I've just noticed the paint peeling off in the water troughs and it's only 2 months old. I contacted streetwize to see if this was a common problem or if it had been reported by others and was told that no one else had reported this issue and I should contact argos who I purchased it from for a return and refund. I am going through that process now but am really sad that this beautiful expensive item (retails between £135-£189) it looking so shabby after just 2 months.
12 de abril de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Good afternoon,
Thank you for your message, and I’m very sorry to hear about the ongoing issues you've experienced with the Streetwize Aegean Blue Solar Water Feature.
As Argos is our retail partner, they handle customer service directly for items purchased through their store. While we do communicate with them regarding product issues, you are also welcome to contact us directly via email at support@streetwize.co.uk if you'd like us to look into this further or provide any additional support.
We sincerely apologise for the inconvenience and the fault you’ve encountered. I will ensure this issue is reported to our manufacturing team for further investigation.
Regards
Amy
Problem with solar lights
I had a problem with a set of solar lights which I received as a gift.I contacted customer support/service
and received a very helpful and quick response from Amanda. Makes a refreshing change in this day and age.Well done
18 de junho de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Hi,
Thank you so much for your kind words! We are really glad we could assist you with the solar lights issue, and we truly appreciate you taking the time to share your feedback. It’s always a pleasure to know our customers are satisfied, and I’ll be sure to pass your compliments along.
If you ever need any further assistance, please don’t hesitate to reach out. We are always here to help!
Wishing you all the best,
Amy C.
I needed a pull handle for my 50 litre…
I needed a pull handle for my 50 litre water container. After searching and not being able to source one. I emailed streetwize support. I had an email the following morning advising that streetwize could get one to me. I paid over the phone and handle was with me in a couple of days. Very happy and customer service was excellent.
28 de maio de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that we were able to assist you in sourcing the pull handle for your 50-litre water container and that everything arrived promptly.
Providing helpful, efficient customer service is something we take great pride in, and it’s wonderful to know that our support team was able to meet your expectations.
If there's anything else we can help you with in the future, please don't hesitate to get in touch.
Regards,
Amy
Asked for advice and was offered…
Asked for advice and was offered replacement parts straight away, what more can you ask for?
12 de maio de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Hi,
Thank you so much for taking the time to leave a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
Please remember that we're always here to help! If you ever have any questions or need assistance in the future, don't hesitate to reach out. We're just a message away and happy to support you whenever you need us.
Thanks again,
Amy
Shocking if could give it no stars i…
Shocking if could give it no stars i would had an order through strudio Streetwize Solar Bucket Fountain the box was badly damaged and the bird was missing you put the top of the fountain I emailed them after they was not not answering to studio over a week now been fighting for this to be picked up i sent photos of how bad the box was and they wanted a photo of the missing bird .This has stressed me out so much over the last 2 weeks .
19 de abril de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Thank you for taking the time to share your experience, and we are truly sorry to hear about the issues you've faced. We completely understand your frustration, and we want to sincerely apologise for the stress and inconvenience this has caused you.
A collection has been arranged for today, and we are committed to resolving this matter as quickly as possible.
If there’s anything else you need or if you have further questions, please don’t hesitate to reach out. you can email me directly at amy@streetwize.co.uk
We genuinely appreciate your patience and hope to make things right for you.
Regards,
Amy
Excellent Customer Service
This is the second time in a year I’ve contacted Streetwize for replacement parts for my garden solar fountain. Once again I received excellent and prompt service from their customer support department.
22 de abril de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Hi,
Thank you so much for your kind words and for taking the time to leave such a positive review! We're really pleased to hear that you've had consistently great experiences with our customer support team.
It's always a pleasure to help, and we're glad we could get your garden fountain back up and running. If you ever need anything else, don't hesitate to reach out!
Many thanks,
Charlotte
Excellent service
Emailed for an item not listed on the site.
Staff very polite and efficient.
Really fast response and very quick turn around.
Happy days.
23 de abril de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Hi Brian,
Thank you for your wonderful review! We're so glad we could help you find what you needed. We appreciate your feedback!
Many thanks,
Charlotte
Super helpful
Super helpful, quick responses.
Thanks for your help
23 de abril de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Hi Matt,
Thank you so much for your kind words! We're thrilled to hear you found our support helpful and quick. We're always here if you need anything else!
Many thanks,
Charlotte
impossible web site to order off
impossible web site to order off , purchased elsewhere.
didn't realise it was trade only
10 de abril de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Hi,
Thank you for reaching out. I'm sorry to hear you had trouble placing an order on our website. Please note that we supply exclusively to trade customers, so individual customers are unable to purchase on our website.
If you're interested in setting up a trade account with us, feel free to give us a call using the number listed on our website — we’ll be happy to assist you.
Many thanks,
Charlotte
2000W Streetwize Pure Sine
I have a 2000W Streetwize Pure Sine Wave Inverter and had a query regarding whether I should add a fuse between the Battery and Inverter due to mixed advice from a FB Page I belong to. I contacted Streetwize Support via email and I had a response the next day from Amanda advising me that I did not need to add a fuse due to all the inbuilt safety features of the Inverter. However she said that if I wanted to she told me what fuse and size I needed. Excellent response time and advice from customer service. Thank you Amanda.
11 de abril de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Hi Mr Miller,
Thank you for taking the time to share your experience! We're really pleased to hear that Amanda was able to provide you with clear and helpful advice regarding your inverter setup, it's great to know our team could give you the clarity and support you needed. We'll be sure to pass along your thanks to Amanda. If you have any more questions in the future, don’t hesitate to reach out!
Kind regards,
Charlotte
I had a problem with my tracker..
I had a problem with my tracker... customer service were very efficient and helpful.
1 de abril de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Hi Mr Walsh,
Thank you for your review! We're sorry to hear you had an issue with your tracker, but we're really glad our customer service team could help you out quickly and efficiently. If you ever need further assistance, we're always here to help!
Kind regards,
Charlotte
Two ton bottle jack that lifts the car…
Two ton bottle jack that lifts the car 4” can’t even get the wheel off the floor. Not real up to the job. Other bottle jacks I have used have a telescopic centre to get the height required to lift the wheel in the air but not this one.
15 de março de 2025
Opinião espontânea
Resposta da Streetwize Accessories
Thank you for your feedback, and we're sorry to hear the bottle jack hasn’t met your expectations. We understand how important it is for the jack to provide sufficient lift, and we appreciate you highlighting this issue.
We’d really like the opportunity to look into this further and help you find a suitable resolution. Please message us directly so we can assist you one-on-one and ensure you're fully supported.
Thanks again for bringing this to our attention – we’re here to help.
Please email orders@streetwize.co.uk
Regards,
Amy
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