I can’t thank Amanda from Streetwise Support enough for the help she gave me when I had a problem with my tracker. I emailed Streetwise expecting I might have to wait for a response, but Am... Ver mais
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Leia as opiniões dos outros
5/5 for customer service and communication. Amazing fast service with amazing customer support and communication from Amanda and Lucy. My awning poles bent and broken in the recent high winds an... Ver mais
So far my experience with the Brand has been excellent, I have to thank Amy B in Order Processing. Despite purchasing my product through one of their 3rd party retailers, my product fell faulty w... Ver mais
A empresa respondeu
I have bought Streetwize Active Seat Covers for a KIA Stonic 2024 -instructions for installation are NOT in detail and not easy to work out what to do. There are 2 tapes in a triangular shape with a p... Ver mais
A empresa respondeu
Informações sobre a empresa
- Grossista de acessórios auto
- Fornecedor de toldos
- Jardim
- Loja de artigos para acampamento
- Loja de artigos sazonais
- Loja de produtos para autocaravanas
Escrito pela empresa
The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.
Informações de contacto
Marsland House, M33 3AQ, Manchester, Reino Unido
- 01614478580
- Support@Streetwize.co.uk
- streetwizeaccessories.com
4,3
Excelente
285 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Would rate the Customer Service as…
Would rate the Customer Service as excellent: speed of response to queries, + helpful & informative about the product.
7 de junho de 2024
Resposta da Streetwize Accessories
Hi Caroline,
Thank you for the five star review! We are proud of our customer service and are so happy to hear of your positive experience with us! Thank you for letting us know how we did.
Kind regards,
Charlotte
Resposta da Streetwize Accessories
Hi Jon,
Thank you for the five star review! We are so happy to hear you had such a great experience with out support team and that we were able to help! Thanks for letting us know how we did!
Kind regards,
Charlotte
William was very efficient & polite
William was very efficient & polite. My dash camera is now working perfectly Thank you.
30 de maio de 2024
Resposta da Streetwize Accessories
Hi Peter,
Thank you for the five star review! We are so a happy to hear William was able to help and that your dash cam is now working! Thank you for leaving us feedback!
Kind regards,
Charlotte
Resposta da Streetwize Accessories
Hi Tim,
Thank you for the five star review! We are proud of our support team and are so happy to hear they were able to help, thank you for letting us know how we did!
Kind regards,
Charlotte
Resposta da Streetwize Accessories
Hi Vincent,
We are so happy we were able to help! Thank you for leaving us a review and letting us know of your great experience with our support team!
Kind regards,
Charlotte
Quick and excellent service !!!
4 de junho de 2024
Resposta da Streetwize Accessories
Hi,
Thank you for the five star review! We are so happy to hear you have had quick and excellent service! Thank you for letting us know how we did!
Kind regards,
Charlotte
Resposta da Streetwize Accessories
Hi Simon,
Thank you for the five star review! We are proud of our customer service and are so happy to hear you have had an excellent experience with us! Thank you for letting us know how we did!
Kind regards,
Charlotte
I bought a dash cam.
I bought a dash cam, which had a missing item. They sent out the missing item straight away. Also very polite.
31 de maio de 2024
Resposta da Streetwize Accessories
Hi Kevin,
Thank you for the five star review! We are so happy to hear you received fast and effective service, thank you for leaving us feedback!
Kind regards,
Charlotte
Unbeatable Service
Unbeatable service from Streetwize in supplying new solar panel for our water feature! Up and running again within a few days. Rarely get such prompt service and one that does exactly as they promise! Water Feature was a Golden Wedding present so was so upset when we (hubby ) broke solar panel!
24 de maio de 2024
Resposta da Streetwize Accessories
Hi Margaret,
Thank you for the five star review! We are proud of our customer service team at Streetwize and are so happy to hear you received unbeatable service! We are happy to hear you were able to fix your water feature! Thank you for letting us know how we did.
Kind regards,
Charlotte
Excelente comportamiento.
El comportamiento de streetwizeaccessories.com, ha sido excelente. Les planteé una consulta sobre unos de sus productos que luego se demostró que no era su producto. Sin embargo me atendieron de forma maravillosa, incluso asesorandome. Para mi es una empresa que tiene mucho interés en tener al clienta contento.
23 de maio de 2024
Resposta da Streetwize Accessories
Hola, Jorge,
Estoy muy contento de saber tu experiencia con Streetwize. ¡Nos enorgullecemos de nuestro servicio al cliente y estamos encantados de ayudar! ¡Gracias por dejarnos una reseña encantadora! Lo siento si mi español no es muy bueno.
Saludos cordiales, Charlotte.
Transalation:
Hi, Jorge,
I'm so happy to hear of your experience with Streetwize. We pride ourselves on our customer service and are happy to help! Thank you for leaving us a lovely review! I'm sorry if my Spanish isn't very good.
Kind regards, Charlotte.
Bought a dash cam from Aldi and the…
Bought a dash cam from Aldi and the screen picture was faulty, kept juddering , same with the replay . Sent a video file to Streetwize Support ( the supplier ) who said they couldn’t view it so I sent again . Heard nothing back so after a week returned to Aldi who exchanged it for another one , this works fine but the box had 2 USB chargers as opposed to one plus a car
charger !
Update : had an email today from Streetwize apologising for the delayed response and acknowledging that the dash cam was faulty and to return to Aldi for exchange ,
24 de maio de 2024
Opinião espontânea
Resposta da Streetwize Accessories
Hi Robert,
I'm sorry to hear you had some problem with your dash cam and we have not come back to you sooner, we pride ourselves on our fast and effective customer service and are disappointed to hear this has been your experience. Thank you for leaving us your feedback I can assure you this will reach our customer service team, if there is anything I can help with please email me at charlotte.bishop@streetwize.co.uk .
Kind regards,
Charlotte
Great Customer Service
Customer service fantastic Very helpful knew the issue and sent out the part straight away problem solved
23 de maio de 2024
Resposta da Streetwize Accessories
Hi Sarah,
Thank you for the five star review, we are so happy to hear our customer service team were helpful and we could help source your part!
Kind regards,
Charlotte
Product was fine and service was good…
Product was fine and service was good but the delivery was through DPD. I stayed in all day and then DPD lied about there being nobody home so I had to trapse to a post office miles away the following day to pick it up.
22 de maio de 2024
Resposta da Streetwize Accessories
Hi Peter,
Thank you for the feedback, we are so happy you found our service good! I'm sorry to hear you had a bad experience with the courier, while we use these to dispatch our good we are not connected, please drop me an email at charlotte.bishop@streetwize.co.uk if you would like me to put you in touch.
Kind regards,
Charlotte
Resposta da Streetwize Accessories
Hi Phil,
Thank you for the five star review! We are so happy to hear our customer service were able to give you a personalized and helpful experience. Thank you for letting us know how we did!
Kind regards,
Charlotte
Resposta da Streetwize Accessories
Hi Christopher,
Thank you for the five star review! We are so happy to hear of your positive experience with our customer service team! Thank you for letting us know how we did!
Kind regards,
Charlotte
Excellent accurate concise customer…
Excellent accurate concise customer service from this company 5 stars all day long
23 de maio de 2024
Resposta da Streetwize Accessories
Hi Mike,
Thank you for the five star review. We are so happy to hear you had an amazing experience with our customer service and we were able to help with your query. Thank you for letting us know how we did!
Kind regards,
Charlotte
Great customer services
Had a query re the recording on my new camera as it wasn’t detailed in the instructions, I received a quick and comprehensive reply from
Customer services, couldn’t be happier
23 de maio de 2024
Resposta da Streetwize Accessories
Hi Damian,
Thank you for the glowing review, we take pride in our customer service team and we are so happy to hear they were able to help you with your camera! Thank you for leaving us some feedback!
Kind regards,
Charlotte
William who responded to my email was…
William who responded to my email was very easy to understand with his instructions to sort my problem.
So thank you so much.
All the best John.
22 de maio de 2024
Resposta da Streetwize Accessories
Hi John,
Thank you for the five star review! We take pride in our customer service and we are so happy to hear Will was helpful for you. Thank you for your feedback!
Kind regards,
Charlotte
Good service and efficient
22 de maio de 2024
Resposta da Streetwize Accessories
Hi Peter,
Thank you for the five star review! We are so glad you found our customer service efficient and helpful, thank you for getting in touch!
Kind regards,
Charlotte
Solar panel was not fit for purpose
Solar panel was not fit for purpose. Contacted company who sent a replacement which was exactly the same.
15 de maio de 2024
Resposta da Streetwize Accessories
Hi Mary,
I'm sorry to hear your experience with us was not five stars. I have spoken to my colleague that you were in contact with and have been made aware we sent you a replacement solar panel after you were having trouble with the assembly of the first product, please email me on charlotte.bishop@streetwize.co.uk and I can see if I can help fix this for you!
Kind regards,
Charlotte
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