Strut Channels Direct Opiniões 

Resposta da Strut Channels Direct

15/11/2025

Hi Jeff,

Thank you for taking the time to write us a review, we’re delighted the product arrived promptly and exactly as described.

We appreciate you sharing your experience and look forward to helping you again soon.

Thank you

The Strut Channels Direct Team

Resposta da Strut Channels Direct

10/11/2025

Hi David,

Thank you for taking the time to write us a review.

We’re delighted to hear our team were friendly, the ordering process was easy, and your delivery arrived quickly, that’s exactly what we strive for.

If you ever need custom lengths, accessories, or a small-quantity order, we’re always happy to help.

Thanks again for the 5-star feedback!

The Strut Channels Direct Team

Resposta da Strut Channels Direct

2/11/2025

Hi Dave,

Thank you for taking the time to write us a review, we really appreciate it!

Delighted to hear our fast turnaround and clear communication worked well for you.

If there’s anything else you need for future projects, we’d be happy to help.

Thank you

The Strut Channels Direct Team

Resposta da Strut Channels Direct

10/10/2025

Hi Phil,

Thank you for taking the time to write us a review and for the 5-star rating!

We’re glad you’re happy with the product and sorry about the courier hiccup — pleased our team could put it right quickly.

If there’s anything else you need, we’re always here to help and look forward to serving you again.

Thank you
The Strut Channels Direct Team

Resposta da Strut Channels Direct

3/10/2025

Hi Mrs Kemlo,

Thank you for taking the time to write us a review and for the 5-star rating!

We’re so pleased our prompt and efficient service made a difference.

If you need anything else or another quick turnaround, we’re here to help.

Thank you

The Strut Channels Direct Team

Resposta da Strut Channels Direct

24/09/2025

Hi David,

Thank you for taking the time to leave us a review, we’re delighted the item matched the description and arrived on time.

It’s great to hear we hit the mark for you.

If you need anything else or have future projects, we’re always here to help.

Thank you

The Strut Channels Direct Team

Resposta da Strut Channels Direct

11/09/2025

Hi Antony,

Thank you for taking the time to write us a review.

We’re so glad our communication stood out and that the missing item was speedily corrected, apologies again for the initial oversight.

Thank you for recommending us, we look forward to helping with any future orders.

Thank you

The Strut Channels Direct Team

Resposta da Strut Channels Direct

8/09/2025

Hi,

Thank you for taking the time to write us a review, Joanne!

We’re delighted the product availability, size and colour options, speedy delivery and competitive price all met your expectations.

If you need bespoke lengths, accessories, or any help with future orders, we’re here for you.

Thank you

The Strut Channels Direct Team

Resposta da Strut Channels Direct

8/09/2025

Hi Andrei,

Thank you for taking the time to write us a review!

We’re glad our quick delivery helped you get the job done.

If you need bespoke lengths, accessories, or anything else in the future, we’re here to help, just give us a shout.

Thank you

The Strut Channels Direct Team

Resposta da Strut Channels Direct

22/08/2025

Hi Dave,

Thank you so much for your 5-star review and for taking the time to share your feedback, it’s genuinely appreciated!

We're delighted you were happy with the quality of our products and the prompt delivery.

Regarding your query about the weight calculations on the website: thank you for pointing that out.

We’re always looking for ways to improve our systems, and your observation is really helpful.

Rest assured, our team will take a closer look into how weights are calculated at checkout to ensure accuracy and fairness.

Thanks again for your thoughtful comments, we value your support and look forward to assisting you again soon!

Thank you
The Strut Channels Direct Team

Resposta da Strut Channels Direct

21/08/2025

Hello Andy,

Thank you for taking the time to leave us feedback.

We’re very sorry to hear your order arrived later than expected and we completely understand how frustrating that can be.

As we use trusted third‑party couriers to deliver our products, delays are unfortunately sometimes outside our direct control.

That said, we always do our best to support our customers promptly if issues arise.

We’re proud that the vast majority of our deliveries arrive on time and that we’ve earned a 4.8 out of 5 star “Excellent” rating on Trustpilot based on many positive reviews.

We take all feedback seriously and will share your comments with our delivery partner to help reduce the chance of this happening again.

Thank you again for your order, and we do hope you’ll give us another chance to provide the smooth experience enjoyed by so many of our customers.

Best regards
The Strut Channels Direct Team

Resposta da Strut Channels Direct

25/07/2025

Hi David,

Thank you so much for your 5-star review!

We're delighted to hear you appreciated our customer service.

Double-checking delivery details is just one way we aim to make sure everything runs smoothly for our customers.

It’s great to know our efforts made a difference!

Thank you
The Strut Channels Direct Team

Resposta da Strut Channels Direct

10/07/2025

Hi Liam,

Thank you for taking the time to leave us a 5-star review!

We're so pleased to hear that you were happy with the swift dispatch and the quality of our products.

It's always great to know we're hitting the mark, your feedback means a lot to us!

Thank you
The Strut Channels Direct Team

Resposta da Strut Channels Direct

1/07/2025

Hi Trevor,

Thank you so much for taking the time to leave us a 5-star review!

We're delighted to hear you were happy with our service, communication, and prompt delivery.

Knowing that everything went smoothly really means a lot to us. We truly appreciate your support!

Thank you
The Strut Channels Direct Team

Resposta da Strut Channels Direct

25/06/2025

Hi Alan,

Thank you so much for taking the time to leave us a 5-star review!

We're delighted to hear that you were happy with the product, pricing, and our prompt delivery.

It’s always our goal to provide value and reliable service to our customers, and your feedback truly means a lot.

Thank you

The Strut Channels Direct Team

Resposta da Strut Channels Direct

18/06/2025

Hi Paul,

Thank you so much for taking the time to leave us a 5-star review!

We're thrilled to hear that your order went smoothly and arrived so quickly.

It’s great to know everything was in stock and delivered the next day, exactly how we aim to serve our customers!

Thank you
The Strut Channels Direct Team

Resposta da Strut Channels Direct

16/06/2025

Hi Graham,

Thank you so much for your kind words!

We're thrilled to hear that our service met your needs, especially for smaller quantities.

It's great to know our rapid dispatch and delivery stood out to you.

We truly appreciate you taking the time to leave us a review!

Thank you
The Strut Channels Direct Team

Resposta da Strut Channels Direct

12/06/2025

Hi Darren,

Thank you so much for your 5-star review and kind words!

We're thrilled we could resolve the issue for you, and your recognition means a lot to us.

It's always our goal to provide the best possible support, and we're so pleased to hear we hit the mark.

Thank you
The Strut Channels Direct Team