STTOKE INC. Opiniões 

2337
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

A very stylish and quality commuter cup. Keeps my drinks hot for a long time especially in this winter cold weather. Love that it’s scratch proof and spill free even when I tossed it into my handbag... Ver mais

Classificada 2 em 5 estrelas

Main products are good. Accessories are horrible. Kerrie sleeve had incomplete stitching, gave feedback but customer service reached a dead end with no further follow up since December. Internal swive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hands down the best travel cup for filter coffee. There is no comparison. Been searching for something that doesn't alter the taste of filter coffee and I've finally found it. Goes without saying but... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I LOVE my sttoke cups!!! 100% leakproof. Yes you can just put it in your bag. I went through nearly every brand of coffee cup on the planet looking for something like this. I constantly get compliment... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

World's First Shatterproof Reusable Cup


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2337)

231 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent product design and customer service

You can buy insulated mugs from literally anywhere. I decided to try this brand because of the ceramic inside so that I can use it for more than just Coffee. It’s wildly exceeded my expectations and I use it five times a day. I discovered a minor problem with the inside of the cup and reached out to the company to check if it was under warranty. Turns out it was not under warranty anymore, but they sent me a new cup anyway. It was so easy to communicate with them over email, the responses were quick and the customer service agent was super helpful. I cannot imagine ever buying an insulated mug from another company again - they seem to have figured out the right mix between excellent product design and excellent customer service.

6 de junho de 2026
Opinião espontânea
logótipo da STTOKE INC.

Resposta da STTOKE INC.

Hello from the Product Team! :)

Thank you so much for taking the time to share your experience with us, we truly appreciate it!

Your kind words mean a lot to the team and really encourage us in the work we do.

Feedback like yours helps us continue creating better products and experiences for our community, and we are so grateful for your support.

If there’s ever anything we can help with, please don’t hesitate to reach out to us at hello@sttoke.com, we are always happy to help.

Thanks again for being part of STTOKE!

Paul

Classificada 1 em 5 estrelas

Deeply disappointed

Deeply disappointed. Have purchased several hundred dollars worth of sttoke cups, thought it was company with integrity and really high value products. at best, web page is presently not properly set up. I ordered a set of two 12 ounce cups, one of which was shown as being that cool light blue. That is not what I received in mail. What I suggest is that if you are out of a product, that you don't show a picture of it. I saw that the single cup in blue was not available, but obviously mistakenly thought the cup set still had some blue ones reserved for sets, since there was no notice that it was not available as shown. The cups are well made and i have more friends and family to gift with one, but a costly misunderstanding Not Happy!

25 de maio de 2026
Opinião espontânea
logótipo da STTOKE INC.

Resposta da STTOKE INC.

Hello from the product team,

Thank you for taking the time to share your feedback, and we're truly sorry to hear about your disappointment with your recent order.

We appreciate you bringing this to our attention regarding the colour selection and the confusion it may have caused on the website. Your comments are very valuable and will be shared with our team for review to help improve clarity moving forward.

To assist you further and resolve this properly, could you please contact us at hello@sttoke.com with your order details? Our team will be happy to look into this for you and provide further support.

Thank you again for your feedback and for giving us the opportunity to make this right.

Paul

Classificada 5 em 5 estrelas

Great product and customer service

First - BEST CUSTOMER SERVICE EVER!!! There was a problem with my original order. Sttoke sent a replacement quickly. I really love the 8 oz cup - it’s well-made, has a wonderful fill-to line, easy to clean, high quality and very pleasant to hold. My only issue is that I wish it kept my drink hot a bit longer. I also bought the carry strap (the cup doesn’t leak so it works perfectly).

19 de maio de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Great Quality Cups with Premium Feel

Purchased two 8oz Commuter Cups and overall I’m quite happy with them. The quality feels premium and solid, and the design looks really nice in person. Heat retention is good as well.

The only thing that surprised me was the lid, it was extremely tight and hard to open the first time, although it became better after a few uses.

Overall still a great product and feels very durable.

13 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My thoughts after 4 STTOKE cups!

This is my 4th Sttoke cup purchase which shows just how much I like these cups! I’ve got 2 of the sliding lid ones which were their first generation cups. Wasn’t perfect, as it leaks, the sliding part got loose over time, and it was difficult to wash thoroughly. As soon as they came out with the new generation lid, I bought a new cup but quickly found that the rubber part touches my nose everytime I take a sip of my coffee. After a year, the lid actually broke apart. Now that they released the 2nd generation lid, it really feels like they’ve listened to their customers feedbacks and have actually taken it seriously! Bought another new cup and a replacement 2nd gen lid and have never looked back! Looking forward to future products from the team as they’ve now gained a loyal fan 😊

26 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

6 month review

Main products are good. Accessories are horrible. Kerrie sleeve had incomplete stitching, gave feedback but customer service reached a dead end with no further follow up since December. Internal swivel component of the handle for the hydrate cap broke after a few uses without even being dropped. Sports cap broke after minor drop. 3 defective/damaged accessories out of the 5 that I've bought, what are the odds....

18 de maio de 2026
Opinião espontânea
logótipo da STTOKE INC.

Resposta da STTOKE INC.

Hello from the product team,

Thanks so much for taking the time to share such detailed feedback with us.

We’re really glad to hear you have been enjoying the main products, though we’re sorry the accessories haven’t lived up to the same experience. We understand how frustrating it must be to run into multiple issues across different items.

Feedback like yours is genuinely valuable to us, and we will be reviewing this internally as we continue improving our accessories range and quality checks.

If you’re open to it, please reach out to our support team again at hello@sttoke.com with your order details and photos of the affected items, and the team will be happy to look into this further for you.

Paul

Classificada 5 em 5 estrelas

I really love this stroke cup

I really love this stroke cup. First of all, it’s lightweight, which makes it very comfortable for everyday use. Secondly, the quality is excellent and it pairs nicely with my daily outfits, adding a stylish touch. Thirdly, it doesn’t retain any coffee smell after a simple rinse, which is a big plus. Overall, I’m very satisfied.

The only suggestion I have is about the lid. It would be great if the small flip piece could lock in place, so it doesn’t touch my nose while drinking.

12 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Sadly it leaks badly

This is a replacement after the previous lid broke. I used it today for the first time and it leaked terribly. I am not sure why, except to say that the lid was properly screwed down. I wonder if it faulty.
How can I return it to have it checked please?

11 de maio de 2026
Opinião espontânea
logótipo da STTOKE INC.

Resposta da STTOKE INC.

Hello from the Product Team,

Thank you for taking the time to share your experience with us. We’re really sorry to hear about the lid leaking issue, and we truly appreciate you bringing this to our attention.

We would love the chance to understand this better and help make things right. Could you please share a little more detail with us, or reach out directly to us at hello@sttoke.com? Our team will be happy to assist you further and look into this for you.

Paul

Classificada 5 em 5 estrelas

I bought the commuter and I’m beyond…

I bought the commuter and I’m beyond satisfied with the quality , it feels premium, well-made, and performs exactly as expected.

I also purchased the leakproof straw cup, and while the build quality is still amazing, I wasn’t as impressed with the overall experience. The main issue for me is the loud air suction noise every time I drink from it. It’s surprisingly noticeable and happens with almost every sip, which makes using the cup less enjoyable.
Don’t get me wrong , the quality itself is fantastic, but the drinking experience just wasn’t for me because of the noise.

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Sttoke 20oz Leakproof Best cup EVER!

Received my 20oz Leakproof straw cup with matching straw not too long ago & it’s the best cup ever. Bigger in size & liquid is warm even after a night in an aircon room!😘
Looking forward to more accessories for this cup. 👏🏼👏🏼

30 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Love it

Great product, so well made. Quick delivery. And I love being able to support local business. It was the perfect Mother's Day gift.

8 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I just received my bondi blue commuter…

I just received my bondi blue commuter 8 oz cup. It is the perfect size for me. It fits my small hands and is sturdy. I have had the 8 oz black cup for several years. I will save up to get one 8 oz cup in each ocolor. These are the best quality cups I have owned.

7 de maio de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I do love this cup

I do love this cup, I ordered 2 in different colours as 1 for me 1 for my Hubby
Love the lining and yes the coffee does taste better for sure and it does keep it hot for a long time, was just a bit disappointed that I didn’t do my research before hand as I got the 8oz cups & is a little small, me not realising this at the time of ordering cause it was advertising a free extension lid if you ordered 2 (I think or over a certain dollar value I can’t remember), so I was excited to get this offer then when it arrived it was just the cups (also the other 2 this I ordered also) so I felt a little deflated😞
My bad I should always read things properly before ordering as it was for the 12oz cups the special & I would have ordered those had I known there was bigger cups.
Apart from that they are great and one day when I have some spare cash I will order that 12oz cup as well as the straw cup cause that looks awesome also (another thing I didn’t know they had)
Good job guys a great product and yes I will always handwash 😊😊

1 de maio de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Nice and sleek design, love 8oz and 12oz

Nice and sleek design, much better than the previous mug. I bought 2 for myself and 2 more for my Japanese friends.
Hope to get great deals for the accessories. Like the colored cover but its kind of pricey, so only bought 1.
I wonder if can trade in old mugs as I still have 2 old collection.

30 de abril de 2026
Opinião espontânea

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