Sub Zero Service & Repair Opiniões 29

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Victor was incredibly responsive and kept me informed on everything he did, resolutions, and possible follow up if needed. He fit us in quickly, showed up on time, and was able to address our issue A... Ver mais

Classificada 3 em 5 estrelas

I just ordered a single fridge light bulb, including tax and shipping it cost $62..! I understand Amazon sells it for $19, but they are counterfeit per comments in Amazon. Why such a high price for a... Ver mais

Classificada 5 em 5 estrelas

Again, great service as always. Victor is the best - he responds quickly to set up an appt., stays in touch re: the ETA and is professional, knowledgeable, trustworthy, kind and considerate. If... Ver mais

Classificada 5 em 5 estrelas

After reading his 5-star reviews, I called Victor to repair an older, custom sub-zero unit. He went above and beyond our expectations. It is like new again. The best appliance service we have ever exp... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Reparação de frigoríficos

Escrito pela empresa

WELCOME TO SERVICE AND REPAIR SUB-ZERO Looking for reliable and expert repair services for your Sub Zero appliances? Look no further! We specialize in providing top-notch repair and maintenance services, ensuring your appliances perform at their best. Experiencing issues with your Sub Zero refrigerator? Service and Repair Sub-Zero brings you specialized repair services that ensure your refrigerator operates at its best. Our team of certified technicians is dedicated to providing swift, effective solutions to all your Sub Zero refrigerator problems.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

29 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Responsive, Polite, and Communicative!

Victor was incredibly responsive and kept me informed on everything he did, resolutions, and possible follow up if needed. He fit us in quickly, showed up on time, and was able to address our issue AND replace our water filter (was not on original service request). He even followed up within 24 hours to make sure all was working properly. SUPER service!!!!

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Sub-Zero Service responded quickly

My old refrigerator broke down at the worst possible time, and I needed to find someone quickly who could get it back up and running. Sub-Zero Service responded quickly, and a technician arrived the next morning. He was professional and friendly, gave me a reasonable estimate, and explained and showed me everything. He also kept me informed of every step via text message so I didn't have to wonder what was going on. The repair work was done professionally, without loud music or mess. Before leaving, he checked everything with me and showed me how it worked.

Thank you!

18 de fevereiro de 2026
Classificada 1 em 5 estrelas

Company is demanding a payment for a bad quality service

Engineer fitted the gaskets incorrectly and company is demanding a payment before rectifying them . Sub Zero is threatening to take me to the debt collectors.

10 de janeiro de 2025
Opinião espontânea
logótipo da Sub Zero Service & Repair

Resposta da Sub Zero Service & Repair

Hi. According to your location, you are in the UK and our company is based in California, USA. There may have been a mistake and you may have confused us with another company. Please delete this review as it does not apply to our services. Thank you!

Classificada 5 em 5 estrelas

Outstanding Customer Service!

I had searched everywhere and could not find the parts for my Wolf range.
UNTIL!…I looked on the website wolfrepair.com.
Actually, I couldn’t find them there either, until I clicked “Contact Us”, and to my delight, I got an answer from Vincent, saying that they indeed had the parts that I was looking for.
He even sent me a picture of them and asked me to verify that they were the correct ones.
The email contained instructions on how to order the parts, and I was kept up to date on the shipping status.
The parts arrived quickly and they were perfect!
The entire process was a pleasure!
Thank you Vincent!

20 de fevereiro de 2025
Opinião espontânea
logótipo da Sub Zero Service & Repair

Resposta da Sub Zero Service & Repair

Thank you, Bill, for your fantastic review! We’re thrilled to hear that Vincent was able to assist you in finding the right parts for your Wolf range. Providing excellent customer service and making the ordering process seamless is our top priority, and we’re glad you had such a positive experience. If you ever need assistance in the future, don’t hesitate to reach out. We appreciate your support!

Best regards,
The Sub-Zero & Wolf Repair Team

Classificada 5 em 5 estrelas

Reliable

Victor was very knowledgeable & helpful. I was able to get an appointment the same day and he got my stove up and working right away.

21 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Overseas Purchase Order

Viktor responded to my enquiry efficiently and quickly and was very thorough in ensuring my order was correct, and putting my mind at rest, prior to dispatch. Dispatch and payment were seamless, and the product arrived quickly - overall very impressed with the service I received.

17 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Victor was fantastic

Victor was fantastic. He managed to completely install all the parts to my 43 year old Sub Zero refrigerator/freezer so that I have a like new Sub Zero. He arrived at 1:00 and worked straight through to 7:00pm. I am very happy with the results and highly recommend Victor.

14 de setembro de 2024
Opinião espontânea
logótipo da Sub Zero Service & Repair

Resposta da Sub Zero Service & Repair

Thank you so much for your wonderful review! We are very happy that Victor was able to restore your 43 year old Sub-Zero to like-new condition. We pride ourselves on the professionalism and diligence of our staff, and we are pleased to hear that Victor performed to a high standard. Your trust and recommendation means a great deal to us. If you have any questions or need further assistance, we are always here to help!

Classificada 5 em 5 estrelas

Best service ever

After reading his 5-star reviews, I called Victor to repair an older, custom sub-zero unit. He went above and beyond our expectations. It is like new again. The best appliance service we have ever experienced!

24 de agosto de 2024
Opinião espontânea
logótipo da Sub Zero Service & Repair

Resposta da Sub Zero Service & Repair

Dear Denis Waitley,

Thank you for choosing our company to repair your Sub-Zero. We are thrilled to hear that you are satisfied with our service and that your appliance is working like new again. We always strive to provide the highest quality service, and we’re glad we could exceed your expectations.

If you need any assistance in the future, please don’t hesitate to reach out. We’re always here to help!

Best regards,
Victor

Classificada 5 em 5 estrelas

Victor is a superb technician

Victor is a superb technician, we were very happy with the service.

9 de agosto de 2024
Opinião espontânea
logótipo da Sub Zero Service & Repair

Resposta da Sub Zero Service & Repair

Dear David,

Thank you for your positive feedback! We’re delighted to hear that you were happy with the service Victor provided. He truly is an outstanding technician, and we’re glad that his expertise met your expectations.

Should you need any further assistance, please feel free to reach out. We’re here to help!

Classificada 5 em 5 estrelas

Victor is your man!

Victor was wonderful. He diagnosed our problem, and came on a Saturday to help us. He ordered parts and came back within a few days and repaired our Sub Zero like new. If you need help with your Sub Zero, Victor is the man to call. He is also very kind, thoughtful, and reliable!

8 de agosto de 2024
Opinião espontânea
logótipo da Sub Zero Service & Repair

Resposta da Sub Zero Service & Repair

Dear Karen,

Thank you so much for your kind words! We’re thrilled to hear that Victor was able to diagnose and repair your Sub-Zero to your satisfaction. We’re proud to have him on our team, and it’s great to know that his dedication and reliability made a positive impact on your experience.

If you ever need any assistance in the future, please don’t hesitate to reach out. We’re always here to help!

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