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SuletsOpiniões 

432
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have been with Sulets for two consecutive years during university, and I would choose them again without hesitation. The affordability and range of properties are excellent. Joshua Findlay was a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sulets made my viewing experience really positive today. From the moment I arrived, everything felt organised and welcoming. The property was shown clearly, and any questions I had were answered prope... Ver mais

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Classificada 5 em 5 estrelas

I’ve had nothing but positive experiences with Sulets. Their properties are high quality, well looked after, and exactly what students need. What really sets them apart is the team — always welcoming... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Glad to have booked through Sulets- great experience throughout, from looking for properties to now living in them. Emma G our property manager has always gone above and beyond to help us with any iss... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Centro de habitação estudantil
  2. Alojamento para grupos
  3. Empresa gestora de propriedades
  4. Imobiliária
  5. Agência de arrendamento imobiliário
  6. Dormitório estudantil

Sobre Sulets

Escrito pela empresa

Join over 2500 students who rent with Sulets every year.

Discover high quality student accommodation in Leicester and Loughborough with Sulets. As the only student lettings agent recommended by Leicester’s Student Unions and endorsed by Loughborough University, we provide student living you can trust. We work closely with landlords to ensure that the high-quality properties we offer are safe and secure. We carry out regular inspections, and we deal with any necessary repairs and maintenance. From student homes near campus in Leicester to student living in Loughborough’s popular Golden Triangle, we offer a range of student accommodation to suit every budget, many with bills included. As a charity, we prioritise the student experience focusing on safety, quality, and support. Finding accommodation is an important part of your university experience, we are here to help you with that choice.

Our reviews speak for themselves, and we take pride in our high levels of customer service and satisfaction to both students and landlords.

Student Housing Row of terraced houses Search Student Housing Student Halls, Studios, Flats & Apartments Inside a bedroom in student accommodation Search Student Halls Get in touch today to book a viewing Contact Us Are you a landlord or HMO investor? Join our landlord network

Trusted Student accommodation 🏡 🛏️ 🔑

Escrito pela empresa

Trusted by students, backed by universities & student unions.
Join over 2500 students across Leicester and Loughborough who rent with Sulets every year. All-inclusive bills with locations just steps from your campus.

Landlords - Protect your rental income 🏡

Sulets Leased Service - Exempt from the Renters' Rights Act.

Sulets Leased Service - Exempt from the Renters' Rights Act.
Lease your property to Sulets for a fixed term, and we guarantee your rent. Sulets is a unique not-for-profit student lettings agency providing everything a landlord needs, with exempt status under the Renters’ Rights Act. Get in touch for more info.

Informações de contacto

Student Housing 🏡

We offer a wide range of student homes to suit all budgets.

4,7

Excelente

TrustScore: 4.5 em 5

432 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(432)

32 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

found us a great house but communication could be better

We found a great house with exactly what we wanted as there was 7 of us in the group and the agent was helpful and enthusiastic at first but when we were taking one of our friends off the contract due to change of circumstances we couldn’t get hold of the agent so i would say communication could be improved

6 de junho de 2024
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Resposta da Sulets

Hi Grace, thanks for your review and feedback. Great to hear you found a house which suited your group. We are sorry to hear you feel you couldn't get hold of us. We are working to amend the tenancy details with the new tenant, this process does take time. If you would like to speak with a member of our team we would be happy to help, just give us a call on 0116 467 0315. Good luck with your studies in Leicester! Thanks, Sulets.

Classificada 4 em 5 estrelas

N/a!

Was to long ago to remember accurately

18 de janeiro de 2024
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Resposta da Sulets

Hi Hannah,

Thanks for your positive review. Good luck with your studies in Leicester.

Sulets. 👍

Classificada 5 em 5 estrelas

Simple Process

Simple process. Did what I wanted to do.

4 de julho de 2024
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Resposta da Sulets

Morning Daniel, thank you for your 5 star review. We will pass your feedback onto the team. Thanks.

Classificada 5 em 5 estrelas

Straightforward

Me and my flatmates experience with Sulets, was very straightforward and easy. We booked a viewing for a property and by the next week, we had signed the contact. Would definitely recommend going through Sulets!

10 de novembro de 2023
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Resposta da Sulets

Hi Lily,

Thank you for taking the time to leave your review. We are delighted to hear that you have had a positive experience when booking your student home.

Many thanks,
Sulets. 👍

Classificada 5 em 5 estrelas

Simple and no fuss

Had no issues, when something broke I rang Charlotte and she was straight on it every time, rarely had to wait more than a week. Inspections were always very quick, and they let you know well in advance so you have more than enough time to prepare.

Overall fantastic stay with no fuss.

29 de junho de 2024
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Resposta da Sulets

Morning Max, Thank you for your positive review and feedback, it's great to hear that Charlotte was able to help you during your tenancy. Thanks! Sulets

Classificada 5 em 5 estrelas

Friendly assiatance

Timely response, stressfree, friendly assistance and detailed information from Joshua

25 de junho de 2024
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Resposta da Sulets

Hi Benjamin, thank you for your 5 star review and feedback, great to hear that Joshua was able to help you. Thanks!

Classificada 2 em 5 estrelas

How can communication be this bad

Many issues have been brought up, with an unacceptable response time to said problems. Major leaking through the kitchen ceiling took approximately a whole week just for a simple fix that we were not allowed to do ourselves. Mold has been festering for the entire year and cleaning does not fix the issue, with sulets emails being very little help. Severe lack of communication and cannot stick to deadlines and dates, even if the company depended on it.

1 de novembro de 2023
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Resposta da Sulets

Hi Rhys,

Thanks for your feedback and review, we are sorry to hear of issues with your student home. We are aware you have been dealing with the landlord to resolve these.

If there is anything else we can do in the meantime to help, please contact your property manager.

Kind Regards, Sulets.

Classificada 5 em 5 estrelas

10/10

It’s very quiet which is nice. The accommodation is clean and tidy. The flat and rooms are lovely. The staff are helpful and there 24/7 which is great

29 de maio de 2024
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Resposta da Sulets

Hi Lucy, thanks for your positive review and feedback. We will pass your feedback onto the team. Thanks!

Classificada 5 em 5 estrelas

Highly recommend

We have lived in a Sulets property for 2 years now, and we have always been highly satisfied with their services. Our home was in exceptional condition when we moved in, and every maintenance issue report was dealt with very quickly and efficiently. Living in a premium property, we were entitled a number of free cleans per year and the cleaners always went above and beyond. This year, Emma Godsell has been our new property manager and she has been great. She has always replied very quickly to queries and maintenance issue reports, and made sure that we always had all the information we could need about our property. Overall, I would highly recommend Sulets.

14 de maio de 2024
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Resposta da Sulets

Morning Tallulah, thank you for your positive review. Great to hear that Emma was able to help you with your student home in Leicester. Good luck with your studies!

Classificada 5 em 5 estrelas

The team

The team, in particular Joshua, was really helpful and informative with any questions I had, responds quickly and overall really nice.

2 de maio de 2024
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Resposta da Sulets

Hi Imran, thank you for your positive review. Great to hear that Joshua was able to help you with your student accommodation in Leicester. Good luck with your studies!

Classificada 5 em 5 estrelas

I have been staying with sulets for my entire term

I have been staying with sulets accomodation for a while now and I must say it’s one of the best accomodations I have stayed so far, I really appreciate the way they tackle any complaints and go to that exta mile to solve it.
A special thanks to my property manager Joshua Finlay who as been helpful, friendly and very responsive to solve any problems that we have and would definitely recommend for students and have zero complaints about them

2 de maio de 2024
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Resposta da Sulets

Hello, thank you for your positive review. Great to hear that Joshua was able to help during your tenancy with Sulets. Thanks.

Classificada 5 em 5 estrelas

Emma has been a great property manager

Emma has been a great property manager, very kind!

1 de maio de 2024
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Resposta da Sulets

Morning Liam, thank you for your positive review. Great to hear that Emma helped you with your student home. Good luck with your studies in Leicester!

Classificada 5 em 5 estrelas

Emma property inspection

Great communication and very friendly and helpful!

1 de maio de 2024
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Resposta da Sulets

Hi Millie, thanks for your positive review and feedback. We will pass your feedback onto Emma. Thanks!

Classificada 5 em 5 estrelas

Amazing service!

Amazing service!! Emma Godsell was an incredible property manager, always sorted out any maintenance issues super quick and gave plenty of notice with any visits :)))

1 de maio de 2024
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Resposta da Sulets

Hi Katy, Thank you for your positive review. We are pleased to hear about your experience of dealing with Sulets.

Classificada 4 em 5 estrelas

Good experience

Living with sulets for the last two years has been OK. Issues out of their control have taken place and they’ve been mostly cooperative with us. Emma, our property manager has always been very receptive of our complaints, really appreciate her!

1 de maio de 2024
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Resposta da Sulets

Hi Euodia, thank you for your positive review & feedback. We are pleased to hear that Emma was able to help you with your student home in Leicester!

Classificada 5 em 5 estrelas

Accommodation with Convenient access to facilities

Really good accommodation for students. Easy access to my university and many different places. Reception available 24 hour for any help and emergency which has been really helpful for me. And they do focus on their maintenance on time and also inform us before any changes are done . Having really good time in my accomodation.

10 de novembro de 2023
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Resposta da Sulets

Hi Ansu, thank you for your positive review. Great to hear that you are happy in your accommodation. Good luck with your studies in Leicester!

Classificada 5 em 5 estrelas

Quick Summary of the things Regent Court has offer

My experience was great from the different people I was able to encounter in my flat, the people at the reception desk are always quick to attend to your needs and are there for a quick chat if you need some and they are also quick in maintenance procedures. They simply carry out duties as soon as possible and the wifi there is stable, they have a good laundry service and it's free as well. The home comes with good equipment in both the kitchen and toilets. My time at Regents Court has been nice and will be one to remember.

17 de abril de 2024
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Resposta da Sulets

Hi Mgbike, Thank you for your positive review. Great to hear about yout time at Regents Court. Good luck with your studies in Leicester!

Classificada 5 em 5 estrelas

Great with helping.

Emma Godsell was brilliant when we needed help to book our 3 bed flat! She was always answering on time and ready to help. Everything went smoothly with Emma’s help! Would recommend Sulets.

25 de março de 2024
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Resposta da Sulets

Hello, thank you for your positive review. Great to hear that Emma was able to help you with your student accommodation in Leicester. Good luck with your studies!

Classificada 2 em 5 estrelas

Mould and damp in the walls

Mould and damp in the walls, neighbors that are not necessarily hygienic but I can understand. I do like the security and the lovely nature of the staff

19 de março de 2024
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Resposta da Sulets

Hi Mark,

Thanks for your review and feedback of Regents Court.

As Sulets are the letting agent and not the landlord, we have no control over mould and damp issues in your room. You would need to raise this maintenance issue with your landlord (Student Roost). You can contact the building team directly by email on regents.court@studentroost.co.uk.

Apologies that we cannot help any further.

Thanks, Sulets.

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