Ordered multiple times from Sulfit and the customer service has been amazing every time. The quality in every product is unreal you can tell the owner really cares about the quality of their products.... Ver mais
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Leia as opiniões dos outros
Sulfit make the best smart trousers I have seen, I have bought eight pairs including their juggers and top. Really good product but very bad customer support. Update: Customer service reached out a... Ver mais
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I returned several jeans which didn't fit. I have proof of delivery from Royal Mail with the package sitting in the reception are of their building. I have a photo confirming from the post man.... Ver mais
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Poor overall experience— no free returns and service doesn’t match competitors. The fabric is amazing, but the fit is not for athletic men, these will only fit extremely thin men, with smaller... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We focus on creating affordable minimal menswear which you can wear everyday. Fit & Fabric is everything.
Informações de contacto
Sulfit Clothing, The Courtyard, SK86GN , Cheadle Hulme , Reino Unido
- Support@sulfit.co.uk
- sulfitclothing.co.uk
4,0
Bom
296 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best jeans I’ve bought in ages better…
Best jeans I’ve bought in ages better than the high street stores by far.
10 de março de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your review! We're delighted to hear you're enjoying the jeans and that they compare so favourably to the high street. We really appreciate your support.
Good quality trousers and delivery was…
Good quality trousers and delivery was prompt.
Fit well and look great
2 de março de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your review! We're delighted to hear you're pleased with the fit, quality and delivery. We really appreciate your support and hope you enjoy your trousers.
Great jeans
Great jeans, look and feel good. Ill be buying more for sure
10 de março de 2026
Opinião espontânea
Resposta da Sulfit Clothing
We appreciate your support and look forward to welcoming you back again soon.
Amazing fitting
Amazing fitting, perfect length & adjustable waist, good pockets overall satisfied
9 de março de 2026
Opinião espontânea
Great quality product with a great fit
Great quality product with a great fit. Looking forward to seeing the next new ranges some more t-shirts would be great to go with my jeans and trainers from you guys. Have over 10 pairs of jeans now and all wear really great! Wouldn't buy anywhere else and super fast delivery too!
2 de março de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your review! We're delighted to hear you're enjoying the fit and quality of our products. Having over 10 pairs of our jeans means a lot to us, and we really appreciate your continued support. You'll be pleased to know our new Premium T-Shirts are now available and pair perfectly with our jeans and trainers!
Nothing negative to say
Nothing negative to say. Bought some trousers though dubious about the fit & fabric, I’ve not had this type of trouser before and wanted an alternative to traditional trousers or jeans. Have to say the fit is good and the material better than anticipated. Yep, I will be buying more!
9 de março de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your review! We're delighted to hear the trousers exceeded your expectations and that you're pleased with the fit and fabric. We appreciate your support and look forward to welcoming you back again soon.
Great quick service an great quality…
Great quick service an great quality realy pleased with my purchase.
6 de março de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your review! We're delighted to hear you're pleased with the quality and service. We really appreciate your support and hope you enjoy your purchase.
Great quality
Ordered jeans from here and will keep going back for more. Great quality, comfy and affordable. Service was quick and reliable.
4 de março de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your review! We're delighted to hear you're enjoying the quality and comfort of the jeans.
Great fit jeans very comfortable…
Great fit jeans very comfortable customer service very good would recommend
6 de março de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your review! We're delighted to hear you're enjoying the fit and comfort of the jeans and that you've had a great experience with our customer service.
Return policy with no refunds
If you buy any items on sale they are not returnable. It means you end up with a gift voucher.
They will say that is in the terms and conditions and you should read. They are there but well hidden so it’s hard to find.
That’s their excuse for a very sneaky sales practice.
Watch out also for. 14 days only return.
Read the hidden small print
9 de março de 2026
Opinião espontânea
Resposta da Sulfit Clothing
hank you for your feedback. We're sorry to hear you were disappointed with your experience.
In this particular case, the items were purchased with a discount of 82% and were returned outside of our stated returns period. Our returns policy, including the terms relating to heavily discounted items and return timeframes, is displayed on our website and during the checkout process.
While we appreciate that not every customer will agree with our policy, we aim to be as transparent as possible before purchase. We appreciate you taking the time to share your comments and will continue to review customer feedback as we work to improve our service.
great fit and look
great fit and look, usually a 34 waist and these fit perfect with a small amount of give in them.
2 de março de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your review! We're delighted to hear you're pleased with the fit and comfort of the jeans. We really appreciate your support.
Really nice jeans
Really nice jeans. Fit true to size. Very nice fit. Nice stretch. Really good
19 de fevereiro de 2026
Resposta da Sulfit Clothing
Thanks for the positive feedback Jim!
Awful service and returns policy
As per many other reviews, the returns policy on bundled items tries to tie you into a gift card only.
They automatically issued a gift card which I do not want. I’ve asked for a refund and they have refused. They’re now ignoring my emails.
The company will not last long with this poor business model.
Luckily I bought on credit card and returned them in 14 days, so I have a right to refund despite their t&cs under consumer contract regulations for distance sales.
I’ve given them 7 days to refund and if they don’t, I’ll be issuing a s75 claim through my credit card provider.
1 de março de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your feedback. We're sorry to hear that you were initially unhappy with your experience.
Following our recent email correspondence, we're pleased that this matter has now been resolved. We always aim to work with our customers to find a fair outcome and are glad we were able to do so in this case.
If you feel that your concerns have been addressed, we would greatly appreciate it if you would consider updating your review to reflect the resolution reached.
Sneaky Refunds Policy
Refunds Policy
As with a number of 1 star reviews on here, I'm disappointed that it's the terms and conditions that I was caught out by. I know if Sulfit do respond to this review it'll be that 'it clearly states in our refund policy......,' and 'already discounted items aren't subject to returns...' Blah, blah!
Well, I'm pretty sure most people would expect there would be decent returns policy that doesn't lock you in to having to spend the gift card with them, when the last thing you want to do is continue the relationship with them
20 de fevereiro de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your feedback. We're sorry to hear you were disappointed with your experience.
Our returns policy is displayed throughout the website and at checkout, and while we appreciate it won't suit every customer, it allows us to continue offering significant savings across our collections. As stated in our policy, orders purchased with discounts of 25% or more are eligible for a gift card or exchange rather than a refund.
We understand your frustration and appreciate you taking the time to share your comments. Customer feedback is important to us and helps us continually review and improve our service.
Ordered a pair of Jeans and they fit so…
Ordered a pair of Jeans and they fit so well I ordered 4 more
6 de fevereiro de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your review! We're delighted to hear you're pleased with the jeans, quality and service. We really appreciate your support!
Waist size labels don’t match the actual waist size.
Poor service bought three pairs of Jeans which all came in different sizes. Yes i had worn the Jeans to check the fit and taken off the labels. Reached out to support team and shipped back to Sulfit, only to be advised they were the correct size despite sending a photo with all three jeans clearly showing they are not. Won’t be purchasing from here again.
20 de janeiro de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.
After reviewing the returned items, we found that the jeans had been worn and the tags had been removed. As outlined in our returns policy, we are unfortunately unable to accept returns or provide refunds for items that have been worn and are no longer in their original condition.
We appreciate you taking the time to share your feedback and will continue to review customer comments as we work to improve our products and service.
Jeans and trainers were perfect
Jeans and trainers were perfect. Exactly as expected. Definitely recommend
4 de janeiro de 2026
Opinião espontânea
Resposta da Sulfit Clothing
Thank you for your review! We're delighted to hear you're pleased with the fit and quality.
Great fit and quality material
Great fit and quality material. Will be coming back for sure.
22 de dezembro de 2025
Resposta da Sulfit Clothing
We appreciate your support and look forward to welcoming you back again soon.
Resposta da Sulfit Clothing
Thanks!!
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