Once you hit the order button that is the last contact you will have from them. Zero customer service and no response to emails.
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Leia as opiniões dos outros
Sumo Strength gear is good quality at really reasonable prices. Customer service is great, very responsive, quick to answer any questions. I could not be happier with my purchases (wall mounted rack,... Ver mais
Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bot... Ver mais
Ordered this set of PU dumbbells (12.5kg to 30kg) online and got notification the next day for collection at the WA Canning Vale depot. There was no need for me to chase up on the order unlike some ot... Ver mais
Informações sobre a empresa
Escrito pela empresa
Sumo Strength is a family-owned and operated strength and fitness equipment supplier based in Braeside. The team at Sumo strength are experts in their field and the entire range of 300+ products have been designed in-house. Here at Sumo Strength, we believe that Strength and Fitness is for all, so we have worked tirelessly to develop a range of strength and fitness equipment that caters to athletes of all levels. Whether your fitness journey has just begun, or you have been training for years, we have made it our mission to provide you with the very best.
Informações de contacto
Crn Boundary Rd & Industrial Drv, 3195, Braeside, Austrália
- +61 (03) 9020 6076
- sumostrength@aquilia.com.au
- sumostrength.com.au
3,9
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196 opiniões
Não respondeu a opiniões negativas
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Impressed!
Great quality equipment at an amazing price. Super fast delivery. Would recommend; love my deadball and sandbag 👌
11 de julho de 2023
Great service
11 de julho de 2023
Very happy with barbells
Very happy with barbells
Our members love them too
Excellent grip
8 de julho de 2023
Brilliant
Value for money
Great price on shipping and quick as delivery
Quality product
5 de julho de 2023
Great Product
Product packaging kept everything well protected. Quality of product of a high standard. Engineering of dumbbell rack perfect. Friendly helpful staff.
The only reason I didn't give five stars was the 35 minutes I had to wait outside from the time I arrived until the time staff came out to serv me. When they did it was great.
2 de julho de 2023
Website is simple to navigate
Website is simple to navigate, clear and informative. Purchasing is a quick and painless process, lead times for delivery are clearly explained as is freight.
7 de julho de 2023
I've received two emails asking me to…
I've received two emails asking me to review the service, but I haven't actually received any emails regarding my order, let alone the goods themselves.
2 de julho de 2023
Resposta da sumostrength.com.au
Dear Fadi,
As the reviews that are sent out are automated, It can sometimes happen with pre-order items that you receive a review prior to receiving the goods.
However, I do apologies that you have not been sent any updates regarding your order. I will get one of our amazing customer service team members to reach out and provide an update.
Thanks for taking the time to leave a review and I hope we can turn your experience around on this one.
Team Sumo Strength.
Amazing Online Experience
Great description and photos of products, loved the sales, picture showed accessories that were not included, highlighted and made it clear
8 de julho de 2023
Fast and good value
1 de julho de 2023
I have spent a fair bit with Sumo
I have spent a fair bit with Sumo, the product is first class the service is awesome and the little extra customer service touch points are above and beyond
8 de julho de 2023
Opinião espontânea
Excellent service
Items purchased were to picture and descriptions on website. Efficient delivery. Highly recommend
27 de junho de 2023
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