Once you hit the order button that is the last contact you will have from them. Zero customer service and no response to emails.
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Leia as opiniões dos outros
Sumo Strength gear is good quality at really reasonable prices. Customer service is great, very responsive, quick to answer any questions. I could not be happier with my purchases (wall mounted rack,... Ver mais
Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bot... Ver mais
Ordered this set of PU dumbbells (12.5kg to 30kg) online and got notification the next day for collection at the WA Canning Vale depot. There was no need for me to chase up on the order unlike some ot... Ver mais
Informações sobre a empresa
Escrito pela empresa
Sumo Strength is a family-owned and operated strength and fitness equipment supplier based in Braeside. The team at Sumo strength are experts in their field and the entire range of 300+ products have been designed in-house. Here at Sumo Strength, we believe that Strength and Fitness is for all, so we have worked tirelessly to develop a range of strength and fitness equipment that caters to athletes of all levels. Whether your fitness journey has just begun, or you have been training for years, we have made it our mission to provide you with the very best.
Informações de contacto
Crn Boundary Rd & Industrial Drv, 3195, Braeside, Austrália
- +61 (03) 9020 6076
- sumostrength@aquilia.com.au
- sumostrength.com.au
3,9
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196 opiniões
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Quick turn around
It was an easy proses from ordering online to the equipment landing at my front door, with a very quick turn around time. Plus the equipment is great. Thanks heaps Sumo team
25 de junho de 2023
An amazing shopping experience
I phoned them prior to my order for some clarification questions and the girl on the line was incredibly helpful. My order was delivered swiftly in under 5 business days. Due to the nature of my order it had to be delivered from two warehouses, but they had great communication about this. An incredibly awesome shopping experience, would highly recommend these guys for all your fitness equipment needs!!
1 de julho de 2023
I was very happy with the click &…
I was very happy with the click & collect process. The product was ready and the wait was minimal
30 de junho de 2023
A truly awful experience by phone
A truly awful experience by phone, email and (lack of) dispatch
20 de junho de 2023
Resposta da sumostrength.com.au
Hi Andrew,
Please accept our apology for your experience to date, we set a very high bar for our customer service, and it appears we have fallen short in this instance.
I will get a customer service representative to reach out to you in the coming days so we can better understand your concerns and look to turn your experience around.
Have a great day.
Team Sumo Strength.
Happy customer
Product available at a responsible price. Fast and reasonable shipping rates considering the size and weight of goods👍🏻
18 de junho de 2023
Arrived quickly.
Arrived quickly.
Some of the paint came off one of the plates lettering.
All in all I’m happy with the sale and delivery
20 de junho de 2023
Amazing service.
18 de junho de 2023
Great customer service
Great customer service, stood by their word and promise, helped with solutions
Thoroughly recommend
Great quality product
22 de junho de 2023
Excellent response and great products
21 de junho de 2023
Great experience with Sam and the team
Great experience with Sam and the team. Great quality equipment at a reasonable price. Very happy.
20 de junho de 2023
Opinião espontânea
Unbeatable price and very easy Click n…
Unbeatable price and very easy Click n Collect.
16 de junho de 2023
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