On my last call I was passed on to a very helpful specialist in New York called Tia. She was very helpful and helped me understand what was happening with my account. She was the only one that had the... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Human staff deserves ten stars. I registered four stars because of the inadequacy of Sunbit's AI to even understand my question much less address it. When I finally got to a person, I had an answer... Ver mais
I was able to speak with a real person! Thank you. She attended all my needs, was very professional, knowledgeable, understanding as she assisted me. Once again thank you. Best Agent!
A empresa respondeu
What made my experience great is the manner in which the person who was speaking to me, she was awsome she had good knowledge in every questions I asked and was very polite. She started my day on a go... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sunbit builds financial technology for real life. Our technology approves the majority of people who apply and eases the stress of paying for life’s expenses by giving people more options on how and when to pay. Sunbit offers a next-gen, no fee credit card and point-of-sale lending technology available at over 27,000 service locations, including auto dealership service centers, optical practices, dentist offices, and specialty healthcare services. View our privacy policy here: https://sunbit.com/consumer_privacy Sunbit Now, LLC, NMLS ID 1760582
Sunbit Now, Pay Over Time
Escrito pela empresa
- For the things that matter most.
- Sunbit technology is used by millions of people to pay over time for auto service and repairs, dental treatments, home services, pet care, and more. The majority of people who apply are approved, every offer is personalized, interest rates are fair and transparent, and there are absolutely no late fees, origination fees, penalty fees, or penalty APRs. We also offer an invitation only fee-free credit card for our best customers.
Informações de contacto
PO Box 24010, 90024, Los Angeles, Estados Unidos da América
- 1-855-678-6248
- sunbit.com
Prequalify today
4,7
Excelente
4 mil opiniões
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service is great everything is…
Customer service is great everything is east fast stress free highly recommend you guys are great!
17 de março de 2026
Resposta da Sunbit
Thank you so much for the great review. We’re thrilled to hear you’re enjoying your experience with Sunbit.
If you ever have questions or need a hand with your account, we’re always here to help at 855.678.6248, or via chat on the Sunbit mobile app and sunbit.com.
We’d love to see you again soon - Check out sunbit.com/shop-directory to find even more local spots where you can use Sunbit.
Amazing customer support
First, when you call the customer support line, you can talk to a real, live person within a minute or two, which is amazing in and of itself.
The ladies I spoke to are named Waki and Autumn and they were the most wonderful people to talk to! I am always trying to find new friends and these ladies are exactly who I’d want to be friends with.
It’s a shame that the best conversations and people aren’t found out and about but on a support line. 10 out of 10 experience.
16 de março de 2026
Resposta da Sunbit
Thank you so much for the great review. We’re thrilled to hear you’re enjoying your experience with Sunbit.
If you ever have questions or need a hand with your account, we’re always here to help at 855.678.6248, or via chat on the Sunbit mobile app and sunbit.com.
We’d love to see you again soon - Check out sunbit.com/shop-directory to find even more local spots where you can use Sunbit.
Resposta da Sunbit
Thank you so much for the great review. We’re thrilled to hear you’re enjoying your experience with Sunbit.
If you ever have questions or need a hand with your account, we’re always here to help at 855.678.6248, or via chat on the Sunbit mobile app and sunbit.com.
We’d love to see you again soon - Check out sunbit.com/shop-directory to find even more local spots where you can use Sunbit.
Great customer service
Great customer service. Very professional. Representative are very professional. Keep it up. Thank you.
16 de março de 2026
Resposta da Sunbit
Thank you so much for the great review. We’re thrilled to hear you’re enjoying your experience with Sunbit.
If you ever have questions or need a hand with your account, we’re always here to help at 855.678.6248, or via chat on the Sunbit mobile app and sunbit.com.
We’d love to see you again soon - Check out sunbit.com/shop-directory to find even more local spots where you can use Sunbit.
Customer Service
Yes, Customer Service Eric was very friendly, helpful and very knowledgeable.
Amazing service
16 de março de 2026
Resposta da Sunbit
Thank you so much for the great review. We’re thrilled to hear you’re enjoying your experience with Sunbit.
If you ever have questions or need a hand with your account, we’re always here to help at 855.678.6248, or via chat on the Sunbit mobile app and sunbit.com.
We’d love to see you again soon - Check out sunbit.com/shop-directory to find even more local spots where you can use Sunbit.
That was great
16 de março de 2026
Resposta da Sunbit
Thank you so much for the great review. We’re thrilled to hear you’re enjoying your experience with Sunbit.
If you ever have questions or need a hand with your account, we’re always here to help at 855.678.6248, or via chat on the Sunbit mobile app and sunbit.com.
We’d love to see you again soon - Check out sunbit.com/shop-directory to find even more local spots where you can use Sunbit.
Good customer service really helpful…
Good customer service really helpful and have patience. We went through to the process to log into my account account.
16 de março de 2026
Resposta da Sunbit
Thank you so much for the great review. We’re thrilled to hear you’re enjoying your experience with Sunbit.
If you ever have questions or need a hand with your account, we’re always here to help at 855.678.6248, or via chat on the Sunbit mobile app and sunbit.com.
We’d love to see you again soon - Check out sunbit.com/shop-directory to find even more local spots where you can use Sunbit.
It was fun and easy and well…of course
It was fun and easy and well communication between staff and customer service
16 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
talking to a real person
15 de março de 2026
Resposta da Sunbit
Thank you for your review. If you need any support please call us at 855.678.6248 or e-mail us at support@sunbit.com to discuss further. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Approved, then always restricted for no reason
"I was initially excited to get the Ollie's card since I shop there often, but this has been a total nightmare. I was approved quickly and everything seemed fine, but then the issues started. Like many others, my account was suddenly 'restricted' with zero explanation from Sunbit.
The most frustrating part is the constant runaround. Every time I call, they say the account is unrestricted and 'all set.' But as soon as I try to actually use the card, it declines at the register and goes right back to being restricted. It’s a constant loop of being told it's fine and then having it fail when it matters.
Even after jumping through hoops to verify my info, they canceled the card entirely at the 30-day mark. The customer service is a black hole. It feels more like an identity theft trap than a real credit card company. They 'approve' you just to pull the rug out a month later. Save yourself the headache and stick with a real bank. Absolutely would not recommend."
31 de janeiro de 2026
Opinião espontânea
Resposta da Sunbit
We're very sorry to read this review. We would like to address your concerns as soon as possible. Please call us at 855.678.6248 or e-mail us at support@sunbit.com to discuss further.
Outstanding Customer Service
Outstanding Customer Service: The Sunbit Representative was very friendly and knowledgeable.
12 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
The way that I have been handled in my…
The way that I have been handled in my journey with Sunbit.
9 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
All of my questions were answered…
All of my questions were answered clearly and explained in detail. Representative was very patient and kind.
15 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
She listened to what I said
She listened to what I said. Then solved my problem. Rachel. Very friendly. That kind of person you dont mind working to solve problems with.
13 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Great Customer Support
Representative I worked with was very knowledgeable. The service department I was at was very busy and I was nervous to let the representative off the phone until the transaction was complete; I asked if he minded staying on the phone and he said not at all ; that’s my job so however long it takes ; I REALLY appreciated that …
14 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Customer service rep
Customer service rep, was very very nice friendly and knew her Job.
13 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
The young man that helped me was very…
The young man that helped me was very pleasant and helped me with the information I asked for.
12 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.