On my last call I was passed on to a very helpful specialist in New York called Tia. She was very helpful and helped me understand what was happening with my account. She was the only one that had the... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Human staff deserves ten stars. I registered four stars because of the inadequacy of Sunbit's AI to even understand my question much less address it. When I finally got to a person, I had an answer... Ver mais
I was able to speak with a real person! Thank you. She attended all my needs, was very professional, knowledgeable, understanding as she assisted me. Once again thank you. Best Agent!
A empresa respondeu
What made my experience great is the manner in which the person who was speaking to me, she was awsome she had good knowledge in every questions I asked and was very polite. She started my day on a go... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sunbit builds financial technology for real life. Our technology approves the majority of people who apply and eases the stress of paying for life’s expenses by giving people more options on how and when to pay. Sunbit offers a next-gen, no fee credit card and point-of-sale lending technology available at over 27,000 service locations, including auto dealership service centers, optical practices, dentist offices, and specialty healthcare services. View our privacy policy here: https://sunbit.com/consumer_privacy Sunbit Now, LLC, NMLS ID 1760582
Sunbit Now, Pay Over Time
Escrito pela empresa
- For the things that matter most.
- Sunbit technology is used by millions of people to pay over time for auto service and repairs, dental treatments, home services, pet care, and more. The majority of people who apply are approved, every offer is personalized, interest rates are fair and transparent, and there are absolutely no late fees, origination fees, penalty fees, or penalty APRs. We also offer an invitation only fee-free credit card for our best customers.
Informações de contacto
PO Box 24010, 90024, Los Angeles, Estados Unidos da América
- 1-855-678-6248
- sunbit.com
Prequalify today
4,7
Excelente
4 mil opiniões
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Resposta da Sunbit
We're very sorry to read this review. We would like to address your concerns as soon as possible. Please call us at 855.678.6248 or e-mail us at support@sunbit.com to discuss further.
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
The Company is still doing a Great…
The Company is still doing a Great Outstanding Professional Service.
4 de fevereiro de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
The representative was knowledgeable
The representative was knowledgeable, friendly and helpful. She helped me very courageously.
10 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
The representative explained it in a…
The representative explained it in a friendly and professional manner
10 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
The man I talked to was very very…
The man I talked to was very very helpful and it was awesome talking to him I think he is very informative and very nice was a very good phone call
10 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Customer service agent explained…
Customer service agent explained everything for me and was patient and helpful. Great service great company thank you.
9 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
I'm so excited about Your good discount…
I'm so excited about Your good discount on things in the store. I go there and I can find anything that I want.. Ollie's Good Stuff 👍🌷
8 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Great Financing Tool — Dealership Execution Was the Issue
Getting prequalified through Sunbit couldn’t have been easier. The process was quick, straightforward, and gave me confidence that I would have the funds available for my car repair.
The challenge came on the merchant side. I had my vehicle serviced at my local Ford dealership, which actually had the Sunbit link available directly on their website. Because the repair costs were higher than expected, I wanted to confirm financing before committing to the work. I used the link, got prequalified, validated my debit card, and arrived at the dealership fully prepared to complete the transaction.
Unfortunately, that’s where the process broke down. The cashier had no idea how to process the Sunbit payment and mentioned she had not been trained on it. I was then told the transaction had to be approved by the service manager, and that he was the only person who could handle the paperwork. Even though another service manager was present, he said he couldn’t assist because it was “a whole thing” and involved a lot of paperwork.
This issue was clearly a breakdown on the dealership’s side rather than Sunbit’s platform, which worked exactly as advertised. That said, it might be helpful if Sunbit noted somewhere in the process that merchant approval or internal dealership procedures may still be required before finalizing the transaction, just so customers know what to expect.
Overall, the financing process itself was simple and user-friendly—the merchant just needs to be better prepared to support it.
9 de março de 2026
Opinião espontânea
Anna was a big help I didn’t remember…
Anna was a big help I didn’t remember the name of credit card company to turned it on she was able to tell me outstanding work she did to help
Me out
7 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Presented concern to representative
Presented concern to representative. She did not have the authorization to resolve my problem She sent an email to the powers that be, and I asked for an email with the decision on a forgiveness of $1.52 placed on my account as I am a check writing customer and my check had to go from coast to coast. I paid off my account fully, and then I get a bill for balance of $1.52. I have not received communication from Sunbit since initiated contact last week.
5 de março de 2026
Resposta da Sunbit
We're very sorry to read this review. We would like to address your concerns as soon as possible. Please call us at 855.678.6248 or e-mail us at support@sunbit.com to discuss further.
I'm glad I took the call.
The agent I spoke with had amazing customer service skills... breaking down everything to a "t". I had no idea that, that call would have been anything as productive as it became. I am blessed to have been able to work with that very agent, as she was very personable and, professional. May I also add that there have been previous Sunbit agents that I've worked with that were just as great. For these agents to be the front-runners of Sunbit, they really reflect commitment and, excellence to customer service. Thank you for all your help!
7 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
their time…
Patient considerate took their time with me to explain what I needed to know. I couldn't have asked for a better experience. I wish every company was like this one.
7 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
Simba was more than helpful and got me…
Simba was more than helpful and got me a solution in a very professional manner. 5 stars
7 de março de 2026
Resposta da Sunbit
Thank you for your feedback and the great review. We’re pleased that you had a tremendous Sunbit experience. We’d love to continue providing great service to excellent customers like you. Visit sunbit.com/shop-directory to find more places where you can use Sunbit in your local community.
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