A calming oasis to truly stir the senses. The immediate warmth and feeling of welcome I experienced was very inviting and appreciative. Your store is indeed an oasis of calm in the midst o... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoGrand Arcade, St Davids Centre, CF10 2EN Cardiff, Wales, GB
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Leia as opiniões dos outros
Went into the Cardiff store as I've only seen them online previous so wanted to find out what they were like. Ended up coming out buying night illusions perfume. And am looking to getting the oil vers... Ver mais
Visited the Cardiff store while shopping around for some new fragrances for myself and my husband. We had tried several in different stores before finding this shop. The staff were wonderful, the... Ver mais
A empresa respondeu
I absolutely LOVE the scent of the oil but I believe the one you purchase isn’t the same strength as the bottles in store. My daughter had a some sprayed on a card in town, she put it in her bedroom... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Informações de contacto
Grand Arcade, St Davids Centre, CF10 2EN, Cardiff, Wales, Reino Unido
4,8
Excelente
111 opiniões
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Resposta da Sunnamusk London - Cardiff
Hey Melanie,
Thank you for your kind words! Our team is always happy to help.
Kind Regards,
The Sunnamusk Customer Care Team
Popped into Cardiff shop
Popped into Cardiff shop, staff were fantastic, very knowledgeable and attentive left with more oils for my collection
14 de maio de 2025
Resposta da Sunnamusk London - Cardiff
Hey C,
Thank you for visiting our Cardiff store! We’re thrilled our team helped you grow your collection.
Kind Regards,
The Sunnamusk Customer Care Team
Staff were both friendly and helpful
8 de maio de 2025
Resposta da Sunnamusk London - Cardiff
Hey Rabin,
Thank you for your kind words. We’re happy to hear our team provided a great experience!
Kind Regards,
The Sunnamusk Customer Care Team
Resposta da Sunnamusk London - Cardiff
Hey Ceri,
Thank you! We’re happy to hear you had a great experience with us.
Kind Regards,
The Sunnamusk Customer Care Team
I love the smell of Amber rose scent…
I love the smell of Amber rose scent card , my daughter who is 9 year old got the scent card from one of your employees in either John Lewis or St Davids Cardiff city center store and we couldn't get over the smell. I had to order it online because I don't want to miss out
6 de maio de 2025
Resposta da Sunnamusk London - Cardiff
Thank you, Olayinka! We’re so happy the Amber Rose scent made such an impression. Enjoy your fragrance!
Kind Regards,
The Sunnamusk Customer Care Team
High quality perfumes
Excellent service with advice on how to blend oils with aftershaves. Very good quality perfumes
3 de maio de 2025
Resposta da Sunnamusk London - Cardiff
Thanks, Tom! We’re glad you found the blending advice helpful—enjoy your custom scent!
Kind Regards,
The Sunnamusk Customer Care Team
Ladies in the St David’s store in…
Ladies in the St David’s store in Cardiff were so lovely and helpful. Walked past one day and was handed a little cardboard sample of 2 fragrances. Went back the next week and treated myself. The scent of the samples lingered in my house and I knew I had to have one of them.
29 de abril de 2025
Resposta da Sunnamusk London - Cardiff
Thank you, Adrienne! We’re so pleased our Cardiff team made a great impression, and even happier you found a scent you loved.
Kind Regards,
The Sunnamusk Customer Care Team
Ani an employee in sunna musk Cardiff
Ani, made it an exciting time shopping for some perfume for my girl -friend and helped me select the perfect one. Thank you so much Ani!!
From Sika
26 de abril de 2025
Opinião espontânea
I absolutely LOVE the scent of the oil…
I absolutely LOVE the scent of the oil but I believe the one you purchase isn’t the same strength as the bottles in store.
My daughter had a some sprayed on a card in town, she put it in her bedroom, 2 weeks later they are still filling the room with scent hence I went in to purchase some. Put the oil in store on my wrist and it smelt beautiful all day so I went back and bought Abid Ambre. I’ve since worn it and put it in my oil diffuser and it doesn’t last AT ALL. Really disappointed as the smell is incredible.
18 de abril de 2025
Resposta da Sunnamusk London - Cardiff
Dear Louise,
Thank you for sharing your feedback, and we’re so glad to hear that you love your Abid Ambre. We’re truly sorry to hear that the fragrance didn’t last as expected once you used it at home.
We understand how important it is for a fragrance to maintain its strength, and it’s disappointing that the experience wasn’t the same as when you tried it in-store. Fragrances can sometimes behave differently depending on factors like skin type or environmental conditions, and we’d love to assist you in resolving this issue.
Please reach out to our customer care team, and we’ll be happy to look into this for you.
We appreciate your support and hope to make things right for you.
Best regards,
The Sunnamusk Team
Resposta da Sunnamusk London - Cardiff
Dear Gail,
Thank you so much for your kind feedback! We’re thrilled to hear that our staff made your experience pleasant and that you found them helpful. We’re proud of our team, and it’s always great to know that their efforts are appreciated.
We look forward to welcoming you back soon!
Best regards,
The Sunnamusk Team
Cardiff Store
Customer service was amazing! Had very good perfumes and oils, obsessed with Millionaire Lady. Will definitely be going back.
3 de abril de 2025
The staff were very helpful
31 de março de 2025
Very helpful and polite staff
Very helpful and polite staff. A great experience. Would definitely recommend
26 de março de 2025
I will definitely be shopping here again.
I didn’t know much about scents but the saleswoman Sara was so helpful and took the time to explain everything. I will definitely be shopping here again.
22 de março de 2025
Really helpful staff and didn’t…
Really helpful staff and didn’t pressure me to buy anything
21 de março de 2025
Amazing customer service
Amazing customer service. I love the perfumes from the first moment. I will be back.
16 de março de 2025
The staff at the Cardiff branch very…
The staff at the Cardiff branch very friendly and knowledgeable. Advice was brilliant
9 de março de 2025
An excellent customer service
An excellent customer service , I went to just have a look and came out with more than two perfumes and OUD I love them and I purchased tow more online
3 de março de 2025
The staff at the Cardiff branch were…
The staff at the Cardiff branch were fantastic. Extremely helpful and knowledgeable. They found us the exact fragrance we were looking for. I wouldn't shop for my fragrances anywhere else from now on.
16 de fevereiro de 2025
Very friendly
Friendly staff very helpful with lovely smiles and good service!
9 de fevereiro de 2025
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