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Sunnamusk London - Cardiff Opiniões 111

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TrustScore: 5 em 5

4,8

Perfumaria
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Grand Arcade, St Davids Centre, CF10 2EN Cardiff, Wales, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A calming oasis to truly stir the senses. The immediate warmth and feeling of welcome I experienced was very inviting and appreciative. Your store is indeed an oasis of calm in the midst o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went into the Cardiff store as I've only seen them online previous so wanted to find out what they were like. Ended up coming out buying night illusions perfume. And am looking to getting the oil vers... Ver mais

Classificada 5 em 5 estrelas

Visited the Cardiff store while shopping around for some new fragrances for myself and my husband. We had tried several in different stores before finding this shop. The staff were wonderful, the... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I absolutely LOVE the scent of the oil but I believe the one you purchase isn’t the same strength as the bottles in store. My daughter had a some sprayed on a card in town, she put it in her bedroom... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de cosméticos e perfumes
  3. Loja de cosméticos

Escrito pela empresa

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.

Informações de contacto

  • Grand Arcade, St Davids Centre, CF10 2EN, Cardiff, Wales, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

111 opiniões

5 estrelas
4 estrelas
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2 estrelas
1 estrela

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Classificada 2 em 5 estrelas

The product was much better and stronger

The White mask and black rose was my favorite I used to take from it to my country but this time I’m shocked that the smell little bit change and it’s contain a lot of oil that not lasting for more than five minutes, Before it was lasting for maybe hours and it was very strong now they smell very weak and I’m shocked for that I think about return it to the store to check what’s the problem.

7 de janeiro de 2025
logótipo da Sunnamusk London - Cardiff

Resposta da Sunnamusk London - Cardiff

Dear Amira,

Thank you for sharing your feedback with us, and we’re sorry to hear about your concerns regarding our White Musk and Black Rose fragrances. We want to assure you that the formulas for these products have not changed, and we maintain high standards of quality for all our fragrances.

We understand how important the strength and longevity of the scents are, and we take your experience seriously. If you are concerned about the product, we encourage you to visit any Sunnamusk location to have the fragrance checked. Our team will be happy to assist you and ensure everything is as it should be.

Thank you for bringing this to our attention, and we appreciate your continued support.

Best regards,
Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

Served by Jack

Served by Jack, he was amazing and friendly. He explained all the different products and prices and is passionate with the products he sells. All the smells are amazing.

28 de novembro de 2024
Classificada 5 em 5 estrelas

Amazing service

Went into the Cardiff store as I've only seen them online previous so wanted to find out what they were like. Ended up coming out buying night illusions perfume. And am looking to getting the oil version soon. The service we received was amazing, staff were extremely knowledgeable and helpful

21 de setembro de 2024

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