Sunny Garden Market Opiniões 

10
•
TrustScore: 3.5 em 5

3,5

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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3,5

Aceitável

TrustScore: 3.5 em 5

10 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

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3,5

Todas as opiniões

(10)

10 opiniões nos últimos 12 meses

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Realizamos verificações das opiniões

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Classificada 5 em 5 estrelas

Very good buy

The experience was very good. You had the choices of product that I wanted at a price that was decent. Ship time was good. Thank you.

22 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Nice colour

A bit pricey but nice colour and it’s waterproof. (Been tested quite thoroughly already!)

We thought it looked a bit thin on arrival but actually it lets in a lot of light, unlike the one we replaced, which is much better for our ground-floor flat where light is at a premium

10 de outubro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Good customer service

Delivery was longer than I’d expected (hence only 4 stars). However customer service were really helpful when the parcel went astray (not their fault), and very prompt responding.

28 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

This is new internet commerce

This is new internet commerce. You are no longer buying from United States companies. You are now buying from International companies. Some are good as in this company from France. Which has great return policies. But it's not cost effect to return some of your items.

4 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recently purchased a shade cloth from…

I recently purchased a shade cloth from Sunny Garden Market, and I’m very happy with my purchase! The quality is excellent, and it does a fantastic job of protecting the vegetable garden from the sun. I highly recommend it to anyone looking for a high-quality shade cloth!

12 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

No quibble refund

Unfortunately the items purchased were not suitable for our requirements. No quibble about returns and full refund, Ava was most helpful throughout the process. Thank you

30 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very frustrating return experience.

Very frustrating return experience.

I ordered a large sun shade from Sunny Garden Market. Shipping took longer than I expected, and once it arrived I decided almost immediately that I wanted to return it.

Their website advertises “easy returns” and says customers have 14 days to change their mind and receive a full refund. What I did not expect was to be told that I would need to pay to ship the item back to China before receiving that refund.

I looked into return shipping and was quoted around $300, which was actually more than the cost of the item itself.

When I explained that this made the advertised return option essentially unusable for me, I was instead offered a small courtesy refund if I kept the item.

I understand that international companies may have different return procedures, but I feel the return location and potentially significant return-shipping cost should be made extremely clear before purchase, especially when “easy returns” and a full refund are prominently advertised.

This experience has made me much more hesitant to order from smaller online retailers because you don’t always know what the return process will actually look like until after they already have your money.

I personally would not order from Sunny Garden Market again and would strongly recommend that U.S. customers fully understand the return policy and return-shipping requirements before purchasing.

22 de setembro de 2026
Opinião espontânea
logótipo da Sunny Garden Market

Resposta da Sunny Garden Market

Thank you for taking the time to share your experience, and I’m sorry the return process wasn’t what you expected.

Returns are always free when a product is defective. For change-of-mind returns, free return shipping is already available on most of our catalogue. We’re working to extend free returns to the rest of our range.

Regarding the $300 quote you received from your carrier, return shipping costs vary a lot between carriers. Our customers usually find significantly lower rates by comparing a few different carriers, so that quote is higher than what most people end up paying.

Rest assured that we’re taking your feedback into account as we continue to improve our returns process.

The Sunny Garden Market team

Classificada 1 em 5 estrelas

Bought a sail

Bought a sail. Arrived from China and was very low quality. When I tried to return it, they said I needed to ship it back to China. This company is a scam

27 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I didn't buy from it as it all looked…

I didn't buy from it as it all looked too good to be true. I did a little searching on the website and decided it looked AI-generated, set up in 2026, with big discounts, big promises and no return information...

2 de setembro de 2026
Opinião espontânea

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