This is my third pair from Sun of Japan. Their shipping is extremely fast, and their packaging is very well done. The glasses came in perfect condition and looked amazing in person. I would definitely... Ver mais
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Leia as opiniões dos outros
Fantastic experience overall. Pre-sales support was just stellar, providing me with great amount of details; more than most shops would do. Shipping was really fast. I actually had to experien... Ver mais
Fantastic shopping experience with Sun of Japan. Great selection of frames, with great price and fast handling of orders after purchase. My Masunaga frame came faster than expected and the packaging o... Ver mais
Can't say enough. This is the second pair of Masunaga that I have purchased from Sunofjapan. Obviously the product is amazing but the attention to detail is also worth mentioning. Packaging is f... Ver mais
Informações sobre a empresa
Escrito pela empresa
Sun of Japan is perhaps the finest 100% Japanese sunglasses online platform dedicated to quality eyewear lovers and fans of the excellent craftsmanship and zero tolerance. Japanese manufactures only uses titanium, beautiful Japanese high grade acetate for creating the best and most stylish sunglasses the world has to offer. We thrive to find not only the biggest brands, but also the most variated selection of to satisfy both men and women with everything from traditional icon styles with mineral lenses, to the latest Tokyo high-street fashion. Our selection is also made for most sizes and everyone whom loves a state of the art product should find hours of great sunglass browsing. Most of the Japanese brands and factories are located in the small region FUKUI where eyewear have been produced for almost 120 years. It was all started by the MASUNAGA family in 1905 and next year the Shinkansen line will finally have a direct line from Tokyo to Fukui, so more people will have better access to the cradle of luxury eyewear. Japan is to opticians what Switzerland is to watchmakers We aim to become your favorite supplier of fine eyewear, so please dont stop giving us precious feedback and your secret requests as we always cherish your dreams. MASUNAGA - KENZO TAKADA - MATSUDA - EYEVAN - FACTORY900 - DITA - MAX PITTION - TVR - 7285 EYEVAN - TRUE VINTAGE REVIVAL - JULIUS TART
Informações de contacto
Strandvejen 343, 2930, Klampenborg, Dinamarca
- hello@sunsofjapan.com
- sunofjapan.com
4,9
Excelente
261 opiniões
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Super fast shipping
Super fast shipping, handwritten note in package - experience was super nice.
24 de junho de 2025
My 3rd purchase
This is my 3rd purchase. Wouldn’t have done this if the overall experience of quality of the frames (TVR504’s), delivery and communication was anything other than perfect.
10 de junho de 2025
Resposta da Sunofjapan
Dear Marco, Thank you so much for your support - it means so much to the whole team
Excellent service and product
Excellent service. Easy to order, immediate response and super quick delivery.
10 de junho de 2025
Very fast international delivery
Japan does not mess around, very fast shipping and the highest quality sunglasses.
10 de junho de 2025
ships fast and very accommodating to my…
ships fast and very accommodating to my request to change shipping destination
12 de maio de 2025
Amazing service experience
Amazing service experience. My initial pair of TVR527 were too large. Sun of Japan shipped a size smaller for comparison after which I returned the large pair. Very rare to experience this level of trust from an online retailer. I already purchased my second pair - this time TVR504x.
10 de junho de 2025
Opinião espontânea
Incredible!
Unbelievable turnaround time! Beautiful, sustainable packaging with a handwritten card. Highly recommend! I'll be back to add to my eyewear wardrobe.
2 de junho de 2025
Resposta da Sunofjapan
Thank you for your good taste in eyewear
Good and fast service
No problems with the product. Delivery was really fast, communication was clear and the handwritten postcard in the package was a nice final touch.
14 de maio de 2025
Resposta da Sunofjapan
Arigato Mr. - You have the best taste
Extraordinaria experiencia de compra
Extraordinaria experiencia de compra. Entrega muy rápida. El artículo, perfecto. Sólo agradecimiento para uds.
22 de abril de 2025
Resposta da Sunofjapan
Muchos gracias :-) - Arigato
Fast and smooth delivery
Fast and smooth delivery, received my Masunaga sunglasses within a few days of order.
20 de maio de 2025
Good communication from the company and…
Good communication from the company and really exceptional delivery speed. Couldn't be happier with the service!
16 de abril de 2025
Very good
A very perfect product. After purchasing, because there was a problem with the product, the customer service took the initiative to inform me that the product would be delayed in arrival! Very good!
8 de maio de 2025
Buon sito
Servizio clienti disponibile, preferisco non dare 5 stelle perché ritengo il sito poco esplicativo. Credo dunque che sia necessario migliorare il virtual try on con tutti i modelli e più immagini fronte-retro degli occhiali
7 de maio de 2025
Resposta da Sunofjapan
Gentilissimo Andrea,
A seguito della nostra conversazione via e-mail, siamo lieti che abbia ricevuto gli occhiali, sebbene con un ritardo di due giorni lavorativi dovuto a un disguido da parte di UPS.
Purtroppo non abbiamo alcun controllo diretto sul servizio di consegna, ma rimaniamo sempre a completa disposizione per assisterLa in caso di ritardi o mancate consegne.
Detto ciò, ci teniamo a sottolineare che la valutazione e la recensione lasciata su Trustpilot non rispecchiano la qualità del nostro servizio, in quanto riferite a un elemento esterno alla nostra gestione.
Saremmo molto grati se volesse prendere in considerazione una revisione della recensione, sulla base dell’esperienza avuta con il nostro servizio e la nostra assistenza.
RingraziandoLa per l’attenzione, Le auguriamo una buona giornata.
Servizio Clienti
Sun of Japan
-
EN:
Following our email conversation, we are pleased to hear that you have received the glasses, albeit with a two-business-day delay due to an issue caused by UPS.
Unfortunately, we have no direct control over the delivery service, but we remain fully available to assist you in the event of delays or failed deliveries.
That said, we would like to point out that the rating and review left on Trustpilot do not reflect the quality of our service, as they refer to an element outside our responsibility.
We would be very grateful if you would consider revising your review based on your experience with our service and support.
Thank you for your attention, and we wish you a pleasant day.
Customer Service
Sun of Japan
-
Reply update Wednesday May 14 2025
Gentilissimo Andrea,
la valutazione a 3 stelle, a nostro avviso, non riflette pienamente il servizio che Le è stato proposto e accordato.
Il nostro sistema di Virtual 3D è attualmente in fase di test, come indicato, e siamo sempre stati attenti e presenti nel seguirLa durante l’intero processo, incluso il rimborso completo della spedizione.
Per questi motivi, riteniamo che una valutazione a 3 stelle non sia del tutto giustificata rispetto all’impegno e alla qualità del supporto fornito.
Restiamo a disposizione per ogni ulteriore chiarimento e Le auguriamo una buona giornata.
Servizio Clienti
Sun of Japan
EN:
In our view, the 3-star rating does not fully reflect the level of service that was offered and agreed upon.
As mentioned, our 3D Virtual system is currently in a testing phase, and we have remained attentive and proactive throughout the entire process, including the full reimbursement of the shipping cost.
For these reasons, we believe that a 3-star rating is not entirely justified in relation to the commitment and quality of support provided.
We remain at your disposal for any further clarification and wish you a pleasant day.
Customer Service
Sun of Japan
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