Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The frames were as described. The product was securely packed and arrived extremely fast despite going through customs.I was notified every step of the way until it was delivered. I would defini... Ver mais

Classificada 5 em 5 estrelas

Great experience with Sun of Japan. Their customer service is excellent — fast, helpful, and very professional. They were honest and transparent throughout. Shipping and packaging were also handled w... Ver mais

Classificada 5 em 5 estrelas

The start was a bit bumpy, i initially received the wrong glasses size but what followed was genuinely impressive, love the experience a lot. My issue was handled extremely quickly, and the respon... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to purchase via website, well packed and quick shipping. Have purchased several times always smooth with great customer service

Informações sobre a empresa

  1. Loja de óculos de sol
  2. Loja de acessórios de moda
  3. Designer de moda
  4. Oculista

Escrito pela empresa

Sun of Japan is perhaps the finest 100% Japanese sunglasses online platform dedicated to quality eyewear lovers and fans of the excellent craftsmanship and zero tolerance. Japanese manufactures only uses titanium, beautiful Japanese high grade acetate for creating the best and most stylish sunglasses the world has to offer. We thrive to find not only the biggest brands, but also the most variated selection of to satisfy both men and women with everything from traditional icon styles with mineral lenses, to the latest Tokyo high-street fashion. Our selection is also made for most sizes and everyone whom loves a state of the art product should find hours of great sunglass browsing. Most of the Japanese brands and factories are located in the small region FUKUI where eyewear have been produced for almost 120 years. It was all started by the MASUNAGA family in 1905 and next year the Shinkansen line will finally have a direct line from Tokyo to Fukui, so more people will have better access to the cradle of luxury eyewear. Japan is to opticians what Switzerland is to watchmakers We aim to become your favorite supplier of fine eyewear, so please dont stop giving us precious feedback and your secret requests as we always cherish your dreams. MASUNAGA - KENZO TAKADA - MATSUDA - EYEVAN - FACTORY900 - DITA - MAX PITTION - TVR - 7285 EYEVAN - TRUE VINTAGE REVIVAL - JULIUS TART


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

192 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fast delivery

The frames were as described. The product was securely packed and arrived extremely fast despite going through customs.I was notified every step of the way until it was delivered. I would definitely buy again from this company.
Excellent service.

13 de abril de 2026
Classificada 5 em 5 estrelas

Great experience with Sun of Japan

Great experience with Sun of Japan. Their customer service is excellent — fast, helpful, and very professional. They were honest and transparent throughout. Shipping and packaging were also handled well, and overall the process felt smooth and reliable. It’s clear they put effort into maintaining a high standard, both in terms of products and service.
I’d definitely recommend Sun of Japan if you’re looking for quality eyewear and, just as importantly, a trustworthy place to buy it from.

13 de abril de 2026
Classificada 5 em 5 estrelas

Great Customer Service,

Great Customer Service,
The Manager Jakob san was really helpful to find some wonderful glasses. Happy to have a tvr now in my collection.
Best regards !

2 de abril de 2026
Opinião espontânea
logótipo da Sunofjapan

Resposta da Sunofjapan

Thank You very much Aaron - Great to have you as our ambassador :-)

Classificada 5 em 5 estrelas

Top Notch Service!

The start was a bit bumpy, i initially received the wrong glasses size but what followed was genuinely impressive, love the experience a lot. My issue was handled extremely quickly, and the response time couldn’t have been better.

The correct size was shipped the very next day and arrived just as fast, early in the morning. That level of speed and efficiency is rare to see! Communication throughout the process was smooth, clear, and very friendly.

A big thank you and special shoutout to Johanna for the quick, professional, and hassle-free support. This is what great customer service looks like!

10 de abril de 2026
Opinião espontânea
logótipo da Sunofjapan

Resposta da Sunofjapan

Thank You Vlad - Happy to have costumers like you when we make human mistakes :-)

Classificada 5 em 5 estrelas

very good customer service

very good customer service from sunofjapan.
I ordered some Masunaga to UK and the sorted issue with order.
great reliable company.
Thanks Haroon

20 de março de 2026
logótipo da Sunofjapan

Resposta da Sunofjapan

:-)

Classificada 5 em 5 estrelas

Excellent

Super friendly. Excellent customer service. Well packaged and fast delivery.

16 de março de 2026
logótipo da Sunofjapan

Resposta da Sunofjapan

Thanks a lot Gerald - Good to know about your perception

Classificada 5 em 5 estrelas

Excellent service from Son of Japan

Excellent service from Son of Japan. I bought two pairs of glasses — a Matsunaga and a TVR — and the experience was outstanding from start to finish. Everything was fast, smooth, and very professional. I will most likely buy a third pair as well. Highly recommended!

16 de março de 2026
logótipo da Sunofjapan

Resposta da Sunofjapan

Uhhh - Thanks a lot this is great :-)

Classificada 5 em 5 estrelas

Great Support

Great Support, fast, easy, friendly, everything…..more than well done

9 de março de 2026
logótipo da Sunofjapan

Resposta da Sunofjapan

:-)

Classificada 1 em 5 estrelas

Seller lies about real pricing

Seller informs about specific sunglasses being available, as I requested to be informed to do so via their website. Order is executed and confirmed, now they come up with a bad excuse, that it is not available anymore, only for the list price and offering a small discount.
Dont let you drag into a purchase and then accept a 40% higher price!
BTW, always check the pricing via google including reference number of the glasses, as I found several providers for the same price, whithout being displayed this item being on sale.

11 de março de 2026
Opinião espontânea
logótipo da Sunofjapan

Resposta da Sunofjapan

Sorry - This hurts... I digged down in your complaint, and have to agree that we could have handled your case much better. Please let me know if I can do anything to make you satisfied again.

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