Stayed at villa sabela and it was perfect, lovely clean villa with everything we needed. Walking distance to bars and shops and short bus ride into playa Blanca, such a relaxing holiday in a lovely ar... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Really good comms right from booking until arrival. Met at the villa and shown around . Unfortunately we had a problem with 2 leaky toilets and although we contacted the rep straight away we had no co... Ver mais
A empresa respondeu
Very well equipped villa with a beautiful warm private pool and modern kitchen. Air con throughout and plenty of outdoor space with a mix of tables, chairs and loungers plus cushioned sofas to relax o... Ver mais
A empresa respondeu
The villa was beautiful and absolutely ideal for our family holiday. Located with easy reach to the beach and marina and Aldi a short walk away. The pool was the highlight. Gorgeously warm for... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our dedicated team is committed to offering you a handpicked selection of exclusive holiday villas with private pools in Lanzarote. Our mission is simple yet profound: to ensure that your stay at one of our villas is nothing short of perfection. To achieve this, we go to great lengths to furnish you with a wealth of information about each of our properties. We believe that when our esteemed guests arrive at their chosen villa, they should feel an immediate connection, as if they have already embarked on a virtual journey through their vacation residence. To make this a reality, we proudly showcase 360º photos of our villas, providing a comprehensive and immersive view of every nook and cranny. With these meticulously captured images, you can be confident that no aspect of the villa remains hidden, ensuring complete transparency in your booking. Our commitment to exceptional service goes beyond the visuals. We understand that each guest is unique, with their own distinct preferences and requirements. With this in mind, our team is dedicated to delivering a truly personalised experience. We take great care in matching the right villa to the right customer, ensuring that your stay is tailored to your desires. Should you find yourself unable to discover the perfect villa among our portfolio, we invite you to reach out to us without hesitation. It is our pleasure to assist you in your quest to find the villa that perfectly aligns with your vision of a dream getaway. Our team is always ready to help you find the ideal villa at the most competitive price, because we believe that an unforgettable holiday experience need not come at an exorbitant cost. Simply get in touch with us, and we will present you with a curated selection of villa holidays in Lanzarote, designed to offer the utmost value for your money.
Informações de contacto
Calle El Cobre, 4, 35580, Playa Blanca, Espanha
- 0034928587821
- info@sunpool.es
- sunpool.co.uk
4,8
Excelente
167 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to book
Very easy to book, keep you up to date and good communication.
22 de outubro de 2024
Resposta da Sunpool Villas
Thank you, Sharon, for your feedback!
We’re so pleased that you found the booking process straightforward and appreciated our communication.
We look forward to welcoming you back to Villa Erika in Lanzarote soon!
The Sunpool Villas Team
Absolutely brilliant experience
Absolutely brilliant experience using Sunpool Villas, have already booked our 2026 villa with them! Always answered any queries we had quickly, and very friendly. Highly recommended.
2 de outubro de 2024
Opinião espontânea
Resposta da Sunpool Villas
Thank you so much, Richard! We're delighted to hear that you had a brilliant experience at Villa El Faro and appreciate your trust in us. It’s fantastic to know you've already booked your 2026 villa – we look forward to welcoming you back for another wonderful stay.
The Sunpool Villas Team
Very well equipped villa with heated pool
Very well equipped villa with a beautiful warm private pool and modern kitchen. Air con throughout and plenty of outdoor space with a mix of tables, chairs and loungers plus cushioned sofas to relax on. Excellent, quiet location with an easy walk to a small supermarket and a range of bars and restaurants. Well cared for by the cleaning staff and Alexis the local management rep. Our 2nd stay here and we will be back
18 de outubro de 2024
Resposta da Sunpool Villas
Thank you for your lovely review, Vanessa!
We’re delighted to hear you enjoyed your second stay at Villa Sabela. It’s wonderful to know that the heated pool, modern kitchen, and outdoor spaces made your holiday even more relaxing.
We’re also pleased that the location suited you, and that the cleaning staff and Alexis looked after you so well.
We look forward to welcoming you back again soon with SunPool!
The Sunpool Villas Team
Loved every bit of it x
The villa was amazing it was spotless clean and had absolutely everything we needed we absolutely loved the pool area the perfect area to relax and enjoy and the staff at sun pool are so accommodating really nice to deal with x
13 de outubro de 2024
Resposta da Sunpool Villas
Thank you so much, Andrea! We’re thrilled to hear that you loved your stay at Villa Erika and that it had everything you needed. It’s wonderful that you enjoyed the spotless cleanliness and found the pool area perfect for relaxing.
We can’t wait to welcome you back again soon!
The Sunpool Villas Team
Great company, book without fear
Not a well known company in the UK but they are brilliant. Efficient, responsive and good value.
13 de outubro de 2024
Resposta da Sunpool Villas
Thank you so much, Tanya, for your lovely feedback! We're thrilled to hear that you found our service efficient and responsive, and that you feel confident recommending us.
We may not be as well known in the UK yet, but we always aim to provide the best possible experience for our clients. It's wonderful to know you were pleased with the value we offer.
We look forward to assisting you again in the future!
The Sunpool Villas Team
Villa Erika was as described
Villa Erika was as described. Lovely and clean. It has clear instructions. Lots of fun games. Basic pantry items.
Beds, lovely and comfortable. Towels for showers and swimming included.
25 de setembro de 2024
Resposta da Sunpool Villas
Dear Izabella,
Thank you so much for your kind feedback about Villa Erika! We're delighted to hear that you found the villa as described and enjoyed its cleanliness, comfort, and amenities. It’s great to know you made good use of the games and found everything well-prepared for your stay.
Once again, thank you for staying with us, and we look forward to welcoming you back in the future!
Kindest regards,
The Sunpool Villas Team
I would thoroughly recommend Sunpool…
I would thoroughly recommend Sunpool Villas.
26 de agosto de 2024
Resposta da Sunpool Villas
Thank you so much, Joanne, for your kind recommendation! We’re delighted to hear that you had a great experience at Villa Alexis with Sunpool Villas. It means a lot to us that you would thoroughly recommend our services. We look forward to welcoming you back for another wonderful stay in the future. Thanks again for choosing Sunpool Villas!
The Sunpool Villa Team
Fantastic Villa, fantastic Company…
Villa Mararia is an absolutely stunning villa. We have been to Lanzarote many many times and are very familiar with Playa Blanca, the area and amenities.
Villa Mararia is perfectly located for both the Marina, all the beaches that Playa Blanca has to offer, the port and the town.
A bus stop almost opposite outside makes for a perfect convenience with regular bus routes across the Island for very cheap prices.
The villa was perfectly furnished both indoors and outdoors, the sun terrace brilliantly cited for all day sunshine. The pool was fantastic, large, warm and clean.
The decor and finish in the Villa is I suspect brand new and it is very modern and nice looking.
Reina met us upon arrival and showed us everything that we needed to know. She offered her full support of both the Villa and the area throughout our stay and made us feel very welcome.
I have never experienced such a clean Villa on arriving. There are so many towels for both indoors and pool/beach which is very welcomed.
All the amenities, modern appliances in the kitchen, very very good air conditioning, huge TV (not that we felt the need to watch it with so much sunshine outside). Even the hairdryer had its on diffuser attachment!
This is simply the best villa we have stayed at in Lanzarote, even better than some in the past we have paid far more money for.
Sunpool Villas have excellent communication from the onset and we were very lucky to have Reina look after us for our stay. We were even met and greeted by the actual property owner herself who was lovely.
Thank you Reina and thank you Sunpool Villas for a fabulous holiday stay.
26 de agosto de 2024
Opinião espontânea
Resposta da Sunpool Villas
Thank you so much, Justin, for your fantastic review! We are delighted to hear that you had such a wonderful experience at Villa Mararia. It’s great to know that you found the villa’s location so convenient for exploring the marina, beaches, port, and town, as well as making the most of the local bus routes.
We’re thrilled that you appreciated the villa’s modern decor, the well-furnished interiors and exteriors, and the sunny terrace. It’s lovely to hear that the pool was a highlight for you, along with the many thoughtful amenities like the ample supply of towels, modern kitchen appliances, and excellent air conditioning.
Thank you again for choosing Sunpool Villas and for your kind words. We look forward to welcoming you back for another fabulous stay in the future!
The Sunpool Villas Team
Sunpool Lanzarote Villa
Our first booking with Sunpool Lanzarote. Great value for money! We stayed in Villa Mararia B in Playa Blanca. Reina our housekeeper was in touch from the start of our holiday and responded quickly to any questions we had.
Villa Mararia B was a beautiful one bedroom modern villa with private pool. It was spotlessly clean and all essentials were provided. Great location only a 5/10 minute walk to the beautiful marina with fabulous restaurants.
Our 2 weeks there were the best and we look forward to returning in the near future. Thank you!
1 de agosto de 2024
Opinião espontânea
Resposta da Sunpool Villas
Thank you so much, Julia, for your wonderful feedback! We are thrilled to hear that your first experience with Sunpool Villas at Villa Mararia B in Playa Blanca was so enjoyable. It’s fantastic to know that you found the villa to be of great value and that Reina, was attentive and responsive throughout your stay. We’re glad you appreciated the cleanliness, the modern amenities, and the convenient location close to the marina. It sounds like you had a truly memorable two weeks, and we can’t wait to welcome you back to Lanzarote in the near future. Thank you once again for choosing us!
The Sunpool Villas Team
Easy and fantastic holiday
Weary at first booking something we have never done but was made really easy and Sunpool are very accommodating and responsive to emails helping out wherever they can.
It was a fantastic villa where we had the best time thank you.
17 de agosto de 2024
Resposta da Sunpool Villas
Thank you, Daniel, for your kind words. We're thrilled to hear that you enjoyed your stay at Casa Canela and that our team could make the booking process easy and smooth for you. It was our pleasure to assist, and we're so glad you had a fantastic holiday. Looking forward to welcoming you back in the future!
The Sunpool Villas Team
Villa incroyable 😎
Villa incroyable et sécurisé, tout équipé, propre, piscine magnifique et proche du centre ville et de la plage.
12 de agosto de 2024
Resposta da Sunpool Villas
Chère Sherazade,
Merci beaucoup pour votre magnifique avis 5 étoiles! Nous sommes ravis que vous ayez apprécié Villa Palmyra, son emplacement, et toutes ses commodités. Cela nous fait un grand plaisir de savoir que vous avez passé un excellent séjour. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.
Cordialement,
Arantxa.
Amazing villa!
We stayed for a week and had An amazing time. The villa has everything you need and more. Only a short few minuet walk from shops and restraunts.
We will definitely be returning
1 de julho de 2024
Resposta da Sunpool Villas
Dear Hayley,
Thank you so much for your lovely review of Villa Lucía!
We're absolutely delighted to hear that you had an amazing time during your stay.
It's fantastic to know that the villa exceeded your expectations and that you found everything you needed.
We hope to welcome you back to Villa Lucía in the future!
Kind regards,
The Sunpool Villas Team
Resposta da Sunpool Villas
Christopher, thank you for your excellent review! We're delighted to hear that you had a perfect stay at Villa Mararia. It's wonderful to know that you would highly recommend us.
We hope to welcome you back soon.
The Sunpool Villas Team
Villa rubicon luxury villa 👌
Sunpool were excellent to deal with, was apprehensive as never heard of them before but they provided an excellent service from any queries and prompt replies. We stayed at Villa rubicon and was perdect for our needs. Family of 8, parents, grandparents, 2 teens and a baby. Loved the outside space, excellent for sitting enjoying refreshments and the pool table and table tennis was a huge hit. Very secure villa in lovely safe neighbourhood, eveywhere walkable from villa. We enjoyed the walk and not too hilly, loved being 20 mins from Papagyo centre and if turn left there we walked to the marina and turn right for playa blanca. Taxis anywhere on the island just over 4 euros and always came very quickly. The furnishings were of a very high standard, kitchen utensils aplenty for eating in and bbq was fab! The swimming pool was mantained every 4 days and was heated, was perfect as was a little windy and cloudy the first few days but the pool was a lovely temperature so never affected us too much. We felt could have been left more towels and midweek the cleanera came in to change towels and bedding and left us extra after we asked. The gardens were maintained all throughout our stay aswell and the villa was immaculate. We washed our swim wear and towels as we went along and thought it would have been good to have a washing line, somewhere discreet and could be put away when not in use. The small clothes drier broke our first day with the strong winds, not a major problem but perhaps useful for future. Thanks for an amazing holiday and we would not hesitate to book through sunpool again.
7 de julho de 2024
Resposta da Sunpool Villas
Dear Marie Therese,
Thank you so much for your wonderful feedback on Villa Rubicon and Sunpool. We are delighted to hear that you and your family had such a fantastic holiday.
It's wonderful to know that the villa met all your expectations and that the outside space, pool table, and table tennis were a hit with everyone. Your comments about the villa's location, cleanliness, and the excellent service provided by Sunpool are very much appreciated.
We will certainly take your suggestions on board regarding towels and a washing line. Your feedback is invaluable to us as we strive to continuously improve our service.
Thank you once again for choosing Sunpool and Villa Rubicon. We hope to welcome you back in the future.
Kind regards,
The Sunpool Villas Team
Fantastic
What a fantastic company to deal with. Quick to respond to any queries and any issues(ours were minor). The villa was lovely, everything you would need and more, so much so we are returning if we can later this year hopefully. They have a great selection of villas mainly Playa Blanca are but others too. Would highly recommend based on our experience. Thanks again Sunpool and hopefully see you soon.
15 de junho de 2024
Resposta da Sunpool Villas
Thank you very much for your kind words, Jacqueline. We are delighted to hear that you had such a positive experience with our company and enjoyed your stay at Villa Mararia. It’s wonderful to know that our quick responses and lovely villa met your expectations. We are thrilled to learn that you plan to return later this year and look forward to welcoming you back. Your recommendation means a lot to us, and we appreciate your support.
Thanks again, and see you soon!
The Sunpool Villas Team
The magnificent Casa Canela
3rd time I’ve visited Casa Canela in 5 years and it just gets better each year. Every member of the team is superb, from answering emails to the arrival greeting.
The villa has everything you could possibly need for a large family holiday, the rooms are comfortable & spacious and the outside area is excellent with a great pool.
The main area of playa Blanca is a 25 minute walk or about €4 in a taxi. A car isn’t necessarily needed but I would recommend having one.
18 de junho de 2024
Resposta da Sunpool Villas
Thank you very much for your wonderful feedback, Christopher.
We are thrilled to hear that you have enjoyed your stays at Casa Canela and that it continues to get better each year. It’s fantastic to know that our team has provided superb service, from answering emails to the arrival greeting.
We are delighted that you found the villa well-equipped and suitable for a large family holiday, with comfortable and spacious rooms and an excellent outdoor area. Your tips on the local area and transportation are much appreciated and will surely be helpful to future guests.
We look forward to welcoming you back for your fourth visit.
Thank you again for your kind words and continued support.
The Sunpool Villas Team
Superbbbbb
13 de junho de 2024
Resposta da Sunpool Villas
Dear David,
Your review of Villa Mararia has truly made our day!
Thank you for your kind word, and we hope to welcome you back for another "superbbbbb" stay soon!
Greetings from Lanzarote
The Sunpool Villas Team
Always good experience
Always good experience - simple secure and easy to communicate with
29 de maio de 2024
Resposta da Sunpool Villas
Dear Paul,
Thank you for taking the time to share your feedback. We are delighted to hear that you had a consistently good experience at Casa Bissau. Ensuring a simple, secure, and communicative process is a top priority for us, and we are pleased to know that we have met your expectations.
Your kind words are greatly appreciated, and we look forward to welcoming you back in the future.
Best regards,
The Sunpool Villas Team
This is our second year booking a villa…
This is our second year booking a villa through Sunpool. Just back after a fantastic 2 weeks in Lanzarote. The villa was everything we expected and well maintained. Owners met us at the villa on arrival and where very pleasant and helpful. Villa and pool where cleaned weekly as described, to a high standard. Very spacious villa with lots of little extras to make our stay more comfortable. Perfect location for shops, restaurants and bus routes. Sunpool Villas have been great again too, booking the villa was nice and easy. Really good clear communication all the way through. Nice simple payment options.
We also had other family out with us in another villa through Sunpool, on our recommendations. They equally loved their villa and service too. Based on another great holiday through Sunpool Villa we are both already looking at our next holiday in 2025 with this company. Highly recommend Sunpool Villas for great value villa holidays that you can trust..... thank u
26 de maio de 2024
Opinião espontânea
Resposta da Sunpool Villas
Dear Chris,
Thank you ever so much for your wonderful review. We are absolutely delighted to hear that you had a fantastic two weeks in Lanzarote and that Villa Sabela met your expectations. It's always a pleasure to welcome returning guests, and we are thrilled that both the villa and our service contributed to your enjoyable holiday.
We are pleased to hear that the villa was well-maintained and that our team was able to make your stay comfortable with the little extras provided. It's great to know that you found the location convenient for shops, restaurants, and bus routes, and that the booking process was straightforward with clear communication throughout.
We’re also delighted that your extended family enjoyed their villa and the service they received. Your continued trust and recommendation mean a lot to us. We look forward to assisting you with your next holiday in 2025 and ensuring it’s another memorable experience.
Thank you once again for your kind words and for highly recommending Sunpool Villas. We truly appreciate it.
Best regards,
The Sunpool Villas Team
Lanzarote villa
Excellent villa as described but the access instructions were not forthcoming until sunpool contacted and then in Spanish, needed Google translate to sort. Apart from that all good.
20 de maio de 2024
Resposta da Sunpool Villas
Dear Alan,
We are delighted to hear that you found Villa Silvia excellent and as described.
We sincerely apologise for the issue you experienced with accessing the property. We understand that receiving the instructions in Spanish caused some difficulty, and we appreciate your patience in using Google Translate to sort it out. We have requested that the maintenance service of Villa Silvia be more careful in the future to use the traveller’s preferred language.
We deeply regret any inconvenience this may have caused and appreciate your understanding. Thank you for your kind feedback, and we hope to welcome you again in the future.
Greetings from Lanzarote,
Arantxa Salegui
Sunpool Villas CEO
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.