Superchips Opiniões 

2075
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had Michael from Superchips re-map my F87 M2 last week. He did a very thorough, professional job . He was punctual and informative throughout the whole process from arranging a time to call to my... Ver mais

Classificada 5 em 5 estrelas

Sorry a bit late to the review. My car a Suzuki Swift Sport Hybrid was remapped 26th June 2026. The car now feels at the same level as the Fiesta ST which is where all the testers and reviewers hop... Ver mais

Classificada 1 em 5 estrelas

I wish I read the reviews… I booked in for a stage 1 remap. No issues with the car ready for the remap. 30 minutes later, engineer says to me I cannot do it because I can’t get one of the plugs off fr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am extremely satisfied with Superchips. Even though I couldn't be at home, technician Michael remapped the engine and gearbox of my Alfa Romeo perfectly. The car drives much better, the gearbox shif... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Tuning automóvel

Escrito pela empresa

Established in 1977, Superchips is a British company specialising in ECU remapping and supplies files all over the world.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 70% das suas opiniões negativas

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4,5

Todas as opiniões

(2075)

70 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service from michael today…

Excellent service from michael today and the end results are better than I expected 10/10

14 de janeiro de 2026
Opinião espontânea
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Resposta da Superchips

We are happy to hear that you received excellent service from our technician, Michael, and that you are pleased with the results of your remap. Thank you for taking the time to leave us a review.

Classificada 5 em 5 estrelas

Michael is a very professional…

Michael is a very professional technician. He informed me when he will be, which allowed me to prepare for when he arrives. He asked me do I have any questions for him about my car. He explained everything I needed to know. His amazing job let me enjoy my car. I really recommend him. Thank you Michael
Robert

6 de janeiro de 2026
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Resposta da Superchips

Thank you for your review and for your kind comments about our technician. We appreciate you taking the time to share your feedback and thank you for choosing our services.

Classificada 5 em 5 estrelas

Fantastic service

It was a fantastic service from beginning to end and even came to our place of work, did two cars a mini and a bmw both performed flawless after mapping you wouldn’t know other than the obvious power gains, I would recommend the gearbox map if you getting car mapped and it’s possible on your car makes all the difference thanks again much appreciated will definitely use in the future thanks Michael.

15 de dezembro de 2025
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Resposta da Superchips

We are pleased to read your comments regarding the remaps on both of your vehicles and it's great to hear that you are happy with the overall service we have provided. Thank you very much for your positive feedback and recommendation.

Classificada 1 em 5 estrelas

Following on from a response

Thank you for your response, I did state Michael did do a good job as I hadn’t checked over what he did at the time.

However, I have now downloaded the files of what he had done as my car was cutting boost due to the map. You cannot say it wasn’t because of the map or the age of my car that has nothing to do with it cutting boost. He still carried on to do the map for my car after he explained that the boost leak was not present meaning nothing will not happen, this company need to inform their staff of meanings of things before sending them out to do stuff which they have no clue about.

What you call a map was not a map. Feel free to email me personally at Khowardcross @ gmail.com for proof of what you so call a remap and I can show you what your company did to my car.

I am awaiting a refund for this as I have tried to call your company twice and no response, and emailed as well and still no response.

Complete utter waste of money completely and was not worth the money at all.

13 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and very friendly…

Excellent service and very friendly would highly recommend.

19 de novembro de 2025
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Resposta da Superchips

We're happy to hear that you received excellent service! We appreciate your recommendation and look forward to visiting you again. Thank you for your feedback.

Classificada 5 em 5 estrelas

Great service and highly recommend

Michael let me know when he was coming, turned up on time, very professional, very friendly and was very knowledgeable.
Michael did a great job and I’m amazed the difference the remapping of my 2010 Audi A4 Avant S-Line has made. It’s like having a much improved new car.

20 de novembro de 2025
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Resposta da Superchips

Thank you for your review and for your kind words about our technician, Michael. It’s great to hear that you were pleased with the efficient and friendly service he provided, and we’re pleased to hear the remap has made such a noticeable difference. Thanks again for your review, and we look forward to assisting you again in the future.

Classificada 1 em 5 estrelas

Double check they can deliver!

As a previous happy customer I chose Superchips to remap my current car. Purchased online, was given a choice of any day this week for fitting, made my choice and sat back to wait for the day.
36 hours before the fitting day I received a text saying “we have a huge backlog of remaps to catch up on….impossible to get to get to you on Wednesday”.
Cancelled my order and waiting on a refund.
If you are thinking of buying from Superchips I suggest you double check that they can actually do what they say they can because, in my case, they couldn’t, really disappointed.

17 de novembro de 2025
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Resposta da Superchips

Thank you for your review, and we understand your disappointment.

We have tried to contact you by telephone to explain the situation, as our technician's text message may not have been very clear, but unfortunately, we were unable to reach you. As we explained in our follow-up email, the recent weather disruption affected appointments in parts of Wales and Gloucestershire, which led to unavoidable rescheduling for many of our customers. The safest way to manage this was to reorganise several bookings, and we notified you 36 hours in advance, as soon as it became clear we couldn't attend your appointment on the booked date.

We fully understand how frustrating this was, especially as a returning customer. We only ever move or cancel appointments when circumstances genuinely leave us no alternative, and we are disappointed that we weren't able to complete your remap on this occasion.

Please be advised that your cancellation and refund have been processed. We hope this matter will not put you off using Superchips in the future, and we apologise once again for the inconvenience.

Classificada 5 em 5 estrelas

Outstanding service

From start to finish I am really impressed, the chap who came to me Daryl was nothing but amazing, such a nice guy, really knowledgeable and it was great to meet him. My car's ECU (oddly) is located in the passenger wheel arch (ford mondeo) which he knew and had to do so much to get to it but got there, did my map, highlighted my DPF was rather clogged and advised what I do and then mapped the car. The map was amazing, I since had the DPF taken off and deep cleaned and it's just amazing now. Thanks guys, top service, great map, really very impressed

16 de outubro de 2025
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Resposta da Superchips

Thank you for your kind review. We are happy to hear that you had such a positive experience with our technician, Daryl, and that you are pleased with the remap. We appreciate you taking the time to share your feedback and thank you for choosing our services.

Classificada 5 em 5 estrelas

Great service from superchips

Great service from superchips, ordered on Thursday and was completed Friday morning, James who installed the new map and carried out a carbon clean, messaged me the night before and in the day to make sure that it was convenient to arrive earlier than planned, which it was, then on arrival explained what he was going to do as well as asking relevant questions as to the cars history, he offered to stay while I test drove the car, which I had to decline due to being busy but when did take it out I can confirm that it’s spot on, more responsive and you can tell the engine is breathing easier, fantastic service all around and I would recommend SuperChips to anyone looking to upgrade power or just having the engine intervals in tiptop condition.

31 de outubro de 2025
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Resposta da Superchips

Thank you for sharing your positive experience with us. We are glad to hear that James kept you updated and explained everything clearly while carrying out the remap and carbon clean. It's also great to hear your car is performing so well and that you are noticing the improvements. Thanks again for your review and recommendation!

Classificada 5 em 5 estrelas

Michael was knowledgable

Michael was knowledgable, reasuring, full of tips and advice. Clearly passionate about cars and engines and his job. Enjoyed dealing with him. 4th time using superchips for various things.

28 de outubro de 2025
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Resposta da Superchips

We are pleased to read your comments and thank you for your kind words about our technician, Michael. Thank you also for continuing to choose Superchips. We appreciate your continued support and positive feedback.

Classificada 5 em 5 estrelas

Great guys

Great guys, great communication and a job well done! Thanks to Michael and the team.

27 de outubro de 2025
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Resposta da Superchips

Thanks so much! We are glad you had a great experience and look forward to visiting you again.

Classificada 5 em 5 estrelas

Brilliant

First had text messages night before which confirmed time of arrival, and they come spot 8.00am, they did gear box re-map and a carbon clean, I actually paid for my car to be mapped but turned out it already was which shows they could of said they did it, so to that shows great honesty and very accommodating to which while they was at mine I also had my van re-mapped. So in all!!!! I highly recommend this company

27 de outubro de 2025
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Resposta da Superchips

Thank you for your kind review. It's great to hear our technician arrived on time and that you appreciated our honesty regarding your car already being mapped. We are also glad we could assist with your van while we were there. Thank you again for the recommendation!

Classificada 5 em 5 estrelas

Brilliant job

Arrived on time, great communication, did s current engine health check, then got on with the job. Once they finished, I took the car for a spin around the block.
What a difference, the car was good before, however much improved, a really great job and at a brilliant price.
Very efficient and professional. Great service.

24 de outubro de 2025
Opinião espontânea
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Resposta da Superchips

We appreciate you taking the time to leave us this review. It's great to know the process went smoothly and that you can really feel the difference in your car's performance. Thank you also for your kind words about our professionalism and pricing; it means a lot to us.

Classificada 5 em 5 estrelas

Michael's great service!

Michael came today to map my Audi A4 Avant 2.0tdi. Very knowledgeable and explained every step of the process and gave solid advice on making sure I can keep my DPF system happy and functioning well. Smooth process overall and great increase in performance on the map. Would recommend highly. Michael is highly knowledgeable and a credit to your team!

17 de outubro de 2025
Opinião espontânea
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Resposta da Superchips

We are happy to hear that you had such a positive experience with Michael and that you are pleased with the overall service provided. Thank you for the recommendation and for taking the time to leave us a review.

Classificada 1 em 5 estrelas

Avoid This Company

Avoid This Company – Owed £100 Refund for Over 7 Months
I ordered a RaceChip for my car on 27th February 2025 but had to cancel before it was installed due to issues with my vehicle. I received a partial refund but was still owed £100. I sent multiple emails chasing this, which were completely ignored.
Weeks later, I called and eventually got through to someone from the new ownership of the business (as it had recently been sold). He was helpful and gave me the contact details of the previous owner. Despite several attempts to reach out, the previous owner ignored him as well.
I was advised to raise a dispute with my bank, which I tried, but unfortunately, it was unsuccessful.
Eventually, I managed to contact the previous owner directly, who is now operating under a new business called paymentplan.co.uk. After explaining everything, he assured me the money would be in my account within 7 days. That never happened.
When I followed up again, he said the payment wasn’t processed because his accounts team didn’t recognise the transaction. He told me the payment would go through in a few more days — again, nothing.
As I was working away, it was difficult to chase constantly, but once I was back home, I contacted him again on 6th October, and once more he said the refund would arrive within 48 hours. As of now, I have still not received the refund, and he has started ignoring my calls.

If you're considering using this company — think twice. When a business is sold, any outstanding debts or liabilities should be honoured by the new owners, which clearly hasn’t happened here.
And as for paymentplan.co.uk, good luck getting anything resolved — in my experience, they make promises and don’t follow through. Be careful who you give your money to.

27 de fevereiro de 2025
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Resposta da Superchips

Thank you for your review and we are very sorry to note your comments.

Regarding your refund, we would like to clarify that it relates to a remap purchased prior to the business changing ownership. In light of this, we are not liable for work carried out under the previous ownership, as your contract would have been with the previous owner and not with us.

Despite this, our team has done everything possible to assist, including providing contact details for the former owner and supporting communication wherever we could.

We are sorry to hear that you are still awaiting a resolution. As this matter relates to the previous ownership, we are unfortunately unable to assist further but we sincerely hope the situation is resolved for you soon.

Classificada 5 em 5 estrelas

Outstanding

I am really happy with superchips I have used them god knows how many times to the extent that my normal fitter not only knows me but is always so friendly and even knows how to get into my underground car park the results are truly outstanding and I have never ever had a problem of a single cause to complain outstanding

16 de maio de 2025
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Resposta da Superchips

Thanks so much for your review! We are very pleased to hear that you have had such consistently positive experiences with us. It's great to hear your kind words about our technician and that you have been happy with the results of your remap every time. Thanks again for your review and we look forward to future contact with you.

Classificada 5 em 5 estrelas

Friendly efficient service from skilled…

Friendly efficient service from skilled man. Explained the process and tests to be carried out. Recommended
Mike

26 de setembro de 2025
Opinião espontânea
logótipo da Superchips

Resposta da Superchips

We are pleased to read your comments regarding your recent remap and it's great to hear that you are happy with the overall service we have provided. Thank you for your positive feedback and recommendation!

Classificada 5 em 5 estrelas

BMW F32 Remap

Michael was great, efficient service and top work. Couldn’t recommend enough 👍

17 de setembro de 2025
Opinião espontânea
logótipo da Superchips

Resposta da Superchips

Thank you for sharing your positive experience with us and for the recommendation. We hope to hear from you again soon!

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