A very frustrating experience. I had £51.33 in Super Cash Rewards from a Carlton Leisure purchase and simply wanted to know how to use it. Super told me to go to Carlton Leisure, shop norma... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Ver mais
A empresa respondeu
Really good experience, I have used super payments a few times now the rewards scheme works well.customer service is really good they sorted my problem fast
A empresa respondeu
Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Super Payments
Escrito pela empresa
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Informações de contacto
123 Buckingham Palace Road, SW1W 9SH, London, Reino Unido
- support@superpayments.com
- superpayments.com
4,3
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great so far
Great so far, have saved money on my last two orders just by paying via super.
18 de maio de 2025
Opinião espontânea
Resposta da Super Payments
Thank you for taking the time to share your experience here, Sarah! We're so happy to hear that you've been able to use your cash rewards and save money on your recent purchase. Thank you for your 5 stars! ✨
Have saved so much money going through…
Have saved so much money going through Super payments, just add your mobile number at check out in the super payments section, you will get a code then the savings will come off of the balance to pay and then more credits awarded on that order for your next purchase. Download the app and make an account. One of the best reward schemes I’ve joined. ⭐️⭐️⭐️⭐️⭐️
17 de maio de 2025
Opinião espontânea
Resposta da Super Payments
We're so delighted to hear this! Thank you so much for taking the time to share your experience and for leaving us a 5 star review! 🥳 🎊
Resposta da Super Payments
Thank you for your 5 star review, Katy! 😎
Not able to claim the reward
I followed everything steps but still not able to redeem the reward in the next purchase. Tried to delete the account but it won’t be deleted for 29 days, and it is still getting all the information and bank details on my phone. Super cheeky.
13 de maio de 2025
Opinião espontânea
Resposta da Super Payments
Thank you for taking the time to leave a review here, Karen.
Please note, Cash Rewards are not interchangeable and must be spent where they are gained. We recommend referring to the "Shop" tab within the Super app as it will indicate the amount of active rewards you have and where they can be spent.
Our team remain on hand to support you via support@superpayments.com and encourage you to get in touch should you require additional assistance.
Brilliant way to save money 😊
6 de maio de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much for your 5 star review, Mrs Fenton! 😎
I never signed up to this service.
Whilst I had a very quick and polite response to my email. I'm still annoyed that they have my company email address and purchase history on a service I never asked for or wanted.
2 de maio de 2025
Opinião espontânea
Resposta da Super Payments
Thank you for your review, Steve! Can we kindly ask that you contact our team via support@superpayments.com so we can have a closer look into this for you? We look forward to hearing from you.
Service was very fast once I managed to…
Service was very fast once I managed to find a way to contact the customer service. It would be easier to have a quick link where we can email or chat.
16 de abril de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much for leaving us a 5 star review and sharing valuable feedback! We'll be sure to share this our team for continuous improvement. Our team remain on hand should you require future support. 😃
Saved myself over £6 on an order
Saved myself over £6 on an order! Really great for extra savings
29 de abril de 2025
Opinião espontânea
Resposta da Super Payments
What a great saving, Lisa! We're thrilled you're making the most out of paying with Super. Thank you so much for taking the time to leave us a review and of course we're grateful for your 5 stars. ✨
Worked well it allowed me to buy a…
Worked well it allowed me to buy a mirror with the money I got back very good
27 de abril de 2025
Opinião espontânea
Resposta da Super Payments
We're delighted to hear this! Thank you so much for your 5 star review. 🚀
Never heard of this until my trusted…
Never heard of this until my trusted website that I order supplies from suggested paying with it. Not enough that I've saved money on my orders but also got cash back 👌🏼
22 de abril de 2025
Opinião espontânea
Resposta da Super Payments
Thank you for taking the time to share your experience here, Karolina! We're delighted to hear that you have made the most out of your recent purchase and have some rewards to use on your next order. We are also appreciative of you providing us with 5 stars! 🤩
Resposta da Super Payments
Thank you so much for your 5 star review, Jade! 🤩
Best games site
4 de abril de 2025
Opinião espontânea
Resposta da Super Payments
Thank you for your 5 star review, Joanne! ✨
Well, hello there.
Well, I’m gonna say this; Well, hello there! Snacks, just finally arrived today on 31st March 2025 for ultimate box candy, cost me £29 and so far I’m loving it. They’ve read my mind of my favourite drink, Fanta Grape. Thank you so much, thank you for putting Asian traditional candy, I’ll be looking forward to more Asian traditional candies after my blood type doesn’t accept high carbohydrate satured fat.
Please restock more Dubai chocolates.
31 de março de 2025
Opinião espontânea
Resposta da Super Payments
These sound so yummy, Lauren! We're delighted to hear you're happy with your delivery. Thank you for taking the time to share your experience and providing us with your 5 stars! 🤩
Query dealt with effectively and…
Query dealt with effectively and efficiently
29 de março de 2025
Opinião espontânea
Resposta da Super Payments
We're delighted to hear this, Samantha! Thank you so much for taking the time to leave us a 5 star review. 🥳
Great cashback
Great cashback ,very easy to use .
Use it all the time
25 de novembro de 2024
Opinião espontânea
Resposta da Super Payments
Thank you so much for your 5 star review and wonderful feedback, Elena! We're delighted to hear that we're your go to payment option. 😊
Fantastic customer service
Fantastic customer service, really impressed!
20 de março de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much for your 5 stars and wonderful feedback, Jables! 🤗
Don’t use this doggy company, Block your business account for no reason
I have been using Super payments for over 2 years and never cause any issue by any of our customers regarding payment on our website but out of nowhere they stopped our payment processing which causing massive issue with our customer base as they wanted to keep this option to pay, I would suggest not to use this comany at any cost as they will use you to get more funding to grow the business and left you crying in the corner, I joined when company for nothing and begging us to join them, you will 100% going down.
14 de março de 2025
Opinião espontânea
Resposta da Super Payments
Thank you for taking the time to leave a review here. We understand your frustration and appreciate your feedback.
At Super Payments, we carefully assess all merchants to ensure a fair and secure experience for our users and any decision made is done in line with our terms and conditions, with sufficient notice provided.
We know this may be disappointing, however our commitment remains to providing a reliable and trustworthy service.
I keep forgetting about my little…
I keep forgetting about my little freebies and I'm just loving the fact I never spend more only less
16 de março de 2025
Opinião espontânea
Resposta da Super Payments
We're so happy to hear this, Joy! Thank you so much for taking the time to leave us a 5 star review. 🎊
Easy to install and use
Easy to install and use. Came up when u was purchasing from a company and I got cash back off my next order
12 de março de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much for your 5 star review, Gemma! Should you require any assistance, please do not hesitate to get in touch with our team via support@superpayments.com. 🥳
Super fast and great always use now…
Super fast and great always use now great app fast ❤️
10 de março de 2025
Opinião espontânea
Resposta da Super Payments
We're delighted to hear this, Ali! Thank you so much for taking the time to share your feedback and for providing us with 5 stars - we really appreciate it! 🤗
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