Always a great experience with Superspares. Hard-to-find car parts are pretty easy to find at superspares which has been so appreciated while doing up an old car
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Leia as opiniões dos outros
Unprofessional and frustrating experience. I paid over $200 for a part, only for Superspares to take 5 days to realise they didn’t even have it in stock. Then they sent a ridiculous message asking if... Ver mais
A empresa respondeu
I feel like it took you a long time to advise me it couldn't be shipped to my address, I would think you should be able to tell straight away, its your business. We arranged to collect it from your wa... Ver mais
A empresa respondeu
Had a difficult to find part in stock. Ordered two parts. Came back personally saying one was defective. Offered to refund both or send one. Opted for one to be sent. Waiting on its arrival. Re... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Superspares
Escrito pela empresa
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
Escrito pela empresa
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
Informações de contacto
159 woodpark RD, 2164, SMITHFIELD - NSW, Austrália
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
4,1
Bom
426 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy access and easy to navigate web…
Easy access and easy to navigate web site also quick dispatch haven’t received as yet but waiting in anticipation
28 de dezembro de 2025
Resposta da Superspares
We're happy to hear that you found our website easy to use and that the dispatch was quick. Thank you for your positive feedback; we hope you enjoy your order!
This company list Gabriel Fleetline…
This company list Gabriel Fleetline ADJUSTABLE HD shocks on Ebay with 10 in stock (but when I ordered cannot supply) this is the 3rd time I have ordered this product with no result TOLD 3 of December add would be removed from eBay Still there 30 December and still no parts when reorder
27 de dezembro de 2025
Resposta da Superspares
We appreciate you bringing this to our attention. We are very sorry that you have not received the shocks you ordered and for the incorrect stock information. We will investigate why this item was not removed from eBay as promised. Thanks for your patience.
Fast efficient processing tracking and…
Fast efficient processing tracking and delivery
23 de dezembro de 2025
Resposta da Superspares
We're happy to hear that you had a positive experience with our efficient processing, tracking, and delivery services. Thank you for your feedback.
Right part great price.
Easy online navigation and quick delivery from when I ordered.
20 de dezembro de 2025
Resposta da Superspares
We're happy to hear that you found our online experience easy to navigate and that you received your order quickly. Thanks for your feedback!
Resposta da Superspares
We're happy to hear that you had an excellent experience with our company and delivery service. Thank you for your positive feedback!
Using the vehicles saved in my "Garage"…
Using the vehicles saved in my "Garage" it made it simple to find new brakes at a good price
25 de dezembro de 2025
Resposta da Superspares
We're happy to hear that our Garage feature helped you easily find the right brakes at a great price. Thank you for sharing your positive experience with us!
Yes I got what I ordered & I turned up…
Yes I got what I ordered & I turned up on time 👍
22 de dezembro de 2025
Resposta da Superspares
We're happy to hear that you received your order promptly and as expected. Thank you for your positive feedback; we appreciate it.
Fantastic service and quick processing…
Fantastic service and quick processing time.
Will definitely use superspares again and happily recommend to ALL my family and friends.
21 de dezembro de 2025
Resposta da Superspares
We're happy to hear that you had a fantastic experience with our service and quick processing time. Thank you for your recommendation; we appreciate your support!
very helpful really good communication
2 de dezembro de 2025
Resposta da Superspares
We're happy to hear that our communication was helpful. Thank you for your positive feedback; we appreciate it.
False representation of product as…
False representation of product as photos were very deceptive
17 de dezembro de 2025
Resposta da Superspares
We appreciate you bringing this to our attention. We're sorry the photos misled you, and we'll review them to ensure accurate representation.
G r eat range of products to choose …
G r eat range of products to choose from.
13 de dezembro de 2025
Resposta da Superspares
We are delighted you found a great variety of products. Thank you for your positive feedback; we appreciate it!
Product is good as expected
Product is good as expected! However the delivery was so quick it made my week!
14 de dezembro de 2025
Resposta da Superspares
We're happy to hear that you are satisfied with the product. It's great to know our fast delivery made your week! Thanks for your positive feedback.
Resposta da Superspares
We're happy to hear that the item was easy to find! Thank you for your positive feedback; we appreciate it.
Carrier Complaint. Parcel still not received by 5th January. Very disappointing. I have had to go and buy replacement parts elsewhere.
No complaints with Superspares other than their choice of delivery services. Two parcels dispatched on the same day and time from them, one with Aust Post, the other with Aramex. Aust Post delivered on time and easily tracked. Still waiting on the parcel through Aramex a week later and their tracking has not updated since the first day. I am urgently waiting on this parcel and Aramex are not helpful. I will only reorder parts if assured Aust Post is the carrier.
22 de dezembro de 2025
Resposta da Superspares
We appreciate your feedback. We're sorry to hear about the Aramex delivery issues and the tracking problems you experienced. We know it's frustrating when a delivery is delayed, especially when you need it urgently. We'll review our delivery options to improve our service. Thank you for bringing this to our attention.
Great website and easy to navigate…
Great website and easy to navigate parts arrived on time and good pricing
7 de novembro de 2025
Resposta da Superspares
We're happy to hear that you found our website easy to use and your parts arrived on time and at a good price. Thank you for your positive feedback!
Quality & service
Great customer service fast delivery and correct part to the description online . Part is fitted and ready for Christmas thankyou
12 de dezembro de 2025
Resposta da Superspares
We're happy to hear that you received great customer service and fast delivery! We're so glad the part matched the description and is ready for Christmas. Thank you for your positive feedback.
Trying to sell items that don't exist. Only list what is actually in stock
Only list what is actually in stock. The item I bought on your website didn't exist. Then I had to compromise with another item two days after finding out you didn't have my original order. Then you send it on the worst freight company in Aramex Australia.
9 de dezembro de 2025
Resposta da Superspares
We appreciate you bringing this to our attention. We're sorry the item wasn't in stock, causing a compromise. We'll review our inventory system to prevent this. We'll also investigate the delivery issues you experienced. Thank you for your feedback.
Parts as requested
Parts as requested, fast delivery considering the Christmas rush
12 de dezembro de 2025
Resposta da Superspares
We're happy to hear that you received the correct parts quickly, even with the Christmas rush. Thank you for your positive feedback!
Items listed in stock aren't
Items listed in stock aren't.
Always takes long time to ship with this company
19 de dezembro de 2025
Resposta da Superspares
We appreciate you bringing this to our attention. We regret that items listed as in stock were not, and that shipping took longer than expected. We will review our processes.
I feel like it took you a long time to…
I feel like it took you a long time to advise me it couldn't be shipped to my address, I would think you should be able to tell straight away, its your business. We arranged to collect it from your warehouse that day when told, Those days then add even more days when you need to book in installation etc.
10 de dezembro de 2025
Resposta da Superspares
We appreciate your feedback and apologize for the delay in advising you about the shipping limitations to your address. We are sorry for the inconvenience this caused with collection and installation arrangements. We'll review our processes to improve our response times.
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