Απαράδεκτοι στην υποστήριξη
Απαράδεκτοι, καμία τεχνική υποστήριξη στους παίχτες, μου έφαγαν τα goldmarks σε κόλλημα του παιχνιδιού και δεν βρίσκεις κανέναν να σου απαντήσει, η υποστήριξη ανύπαρκτη
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Απαράδεκτοι, καμία τεχνική υποστήριξη στους παίχτες, μου έφαγαν τα goldmarks σε κόλλημα του παιχνιδιού και δεν βρίσκεις κανέναν να σου απαντήσει, η υποστήριξη ανύπαρκτη
I played Supremacy 1914 for a long time and invested both money and many hours.
Out of nowhere my account was suspended for an alleged chargeback that I never requested.
I contacted support, but the investigation is slow and meanwhile all ongoing matches have been lost, making every purchase worthless.
No refund has been issued and there is no clear timeline or transparency about the process.
It’s a shame, because the game itself was enjoyable, but the way paying players are treated is deeply disappointing.
I really enjoyed this game, but I recently had a disappointing experience. I encountered a situation where either a player was cheating or the scan I purchased with premium currency showed incorrect information. I contacted support and provided a screenshot as evidence. They responded by saying it was a visual glitch.
The problem is, I paid specifically to see accurate information, and the feature clearly failed to serve its intended purpose. Despite that, support told me this wasn’t a case where a refund would be possible.
So in the end, I paid for something that didn’t work as promised, and they’re refusing to make it rigt.
Do not recommend really can you not make a game with it being pay to win or a bug causing the game to freeze or take a person's credit or debet card people would be better off with something else pvp so you don't have a pc or phone with problems
Excelente juego. Sin cobros sorpresivos. Con una atención inmediata. Y ya en sí el juego, por si sólo, es entretenido. Felicidades.
It is very fun, but sometimest it can be annoying that it is in real time. I tried it on my phone and it always kicked me out of my account. Dont play it on your phone, but give it a try on your computor.
I paid for the purchase of the game currency "gold marks" in this game. After payment, I received an SMS stating that the payment was successfully received by the company. But the game currency did not appear on my account. After several emails to the technical support of the company, they answered me that they could not help me with anything, because they could not find my payments. That is, the money was debited from my account. After that, the money was transferred to the company's account. After that, I received an SMS stating that the money was successfully received by the recipient. But they cannot find this payment and therefore they cannot help me in any way. This is a small amount, about $15. Nevertheless, if you are the owner of a popular game and "cannot find" 1000 lost payments every month through your fault, then this may be a good addition to your family budget.
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