Do not do business with this company
Do not do business with this company. New bloke who has taking over it, is a liar and would say to any one to stay clear.
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Surefire Eco Ltd are a local, independent and professional business with offices in Huddersfield and Wakefield, who specialise in domestic central heating. Be it a replacement boiler, a heating upgrade or an Air Source Heat Pump, Surefire Eco have got you covered. Their founding owners, Andy and Craig, engineers and proud Yorkshiremen, have spent almost two decades working in M&E disciplines in a variety of roles in hands on engineering and business administration. During their careers, they developed a real interest in engineering, property, sustainability and renewable energy…. With an interest in property, renewable energy and a burning desire to set up a business, Surefire Eco were officially born – a positive product of the global pandemic of 2020. During an extremely challenging time for millions of people around the world, Andy and Craig decided to ‘just get on with it’, and here they are – thriving! Surefire Eco now specialise in heating homes safely and efficiently, with a holistic approach to how a building breathes and ventilates, through the mediums of natural gas and renewable energy sources. They offer a full cradle to grave service and can even offer professional services to compliment your project. The Surefire philosophy is quite simple, ” If we wouldn’t have it like that in our house, we wont have it like that in your house”. Our lines are open Monday to Friday and you can reach us by phone on 0330 133 5099, by WhatsApp 07598 860847, by email hello@surefireeco.co.uk or on Facebook & instagram Surefire Eco – Local, independent, Professional www.surefireeco.co.uk
Office 10, Upper Wortley Business Centre, 127 Upper Wortley Road, Wortley,, LS12 4JG, Leeds, Reino Unido
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Do not do business with this company. New bloke who has taking over it, is a liar and would say to any one to stay clear.
Initial installation went well. Support after though when things started to go wrong afterwards awful. Pipe started leaking the day after installation, we were not made aware at the time that this could be a consequence of old pipes with a new combi. Very dismissive in communication back, had to fix issue ourselves . Secondly now the filter has started leaking and boiler losing pressure, not even managed a year without an issue with the actual installation he was responsible for. My partner has been in contact and he has offered to come and quote us to fix something that I believe should be rectified free of charge.
Andy and his team installed a new boiler at our property. Installation went well. However having the morning after, waking upto leaking pipes and letting Andy know, this was dismissed and said it was not their fault... its never leaked before... a few months on and we have a leak from the boiler itself.. contacted Andy to let him know, response was they will charge me to replace a seal.... not good enough! You fitted the boiler so you should be fixing your issues!! No after care has been given and yet to still have our warranty in which Andy said he would register it for us!
I booked a boiler service with Craig, and he and Andy arrived on time as agreed. My boiler has not been that reliable since installation, and rather than call in the original supplier I wanted an in-depth service and health check. Long story short - The service could not be completed as the original installation had not be done to the proper specifications. This resulted in replacing pipework, re-routing other pipes, a system flush etc, etc. I am now taking this up with the company that did the incorrect install. What Craig and Andy did was to be totally professional and very honest in ensuring that I had a safe and properly operating boiler; so refreshing to have this level of service with a genuine concern to do their very best for the customer. I cannot recommend them highly enough, simply outstanding! Thank you
I have used Surefire Eco now three times since getting to know them. First of all for a toilet at work then for taking out some old gas heaters at work. Andy from Surefire has also helped us with a job at home as well. The level of service every time has been fantastic. Andy came each time and arrived when he said he would. The work he did was excellent and at what I believe was a very good price.
It was an absolute pleasure dealing with Andy and I would have no hesitation in recommending Surefire Eco to anyone who needs a professional company to do gas work.
Thank you so much.
John Beevers
Our boiler stopped working on Sunday morning, leaving us in the cold. We were given the contact details of Surefire Eco by a family member. After a short conversation with Andy, knowing just how stuck we were, he made a special effort to arrange his other jobs so he could come to see us first thing Monday morning.
After an inspection, it became obvious that our old boiler needed replacing. Now here is the good thing. By Wednesday, Andy and Craig were with us installing a new boiler along with some other jobs that we asked them to do as well.
The job went really well without too much disruption or mess. We were so pleased with the professional way in which everything was done. Nothing was too much trouble for Andy and Craig and we are highly delighted with our new boiler and system. We were amazed at the speed at which everything took place and we would not hesitate to recommend Surefire Eco to anyone who wants a speedy professional job doing at a very reasonable price.
Thank you so much for everything.
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