Surety1 Opiniões 

2686
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Do not use this company. We paid for our bond over a week ago and have been completely ignored ever since. Calls go unanswered, emails go unanswered, and we've had zero help or communication. Take you... Ver mais

Classificada 5 em 5 estrelas

Bond status + communication were constant from start to finish which is of high value when time constraints are involved esp. for contractors deciding to bid just a short time prior to the bid date!... Ver mais

Classificada 5 em 5 estrelas

I waited until the last possible minute to take care of this before my registration expired with the county. Well, I didn't wait. I procrastinated. But Surety1 handled my bond immediately and sent... Ver mais

Classificada 5 em 5 estrelas

Easy Renewal! It probably took me 2 mins to renew my tax prep bond. All my information was there and accurate. Basically check the box and put payment information in. I got an immediate emal respon... Ver mais

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. também em
  3. Agência de seguros

Escrito pela empresa

Surety1 is a surety bond only insurance agency located in Sacramento, CA. Each month Surety1 provides surety bonds for about 750 to 1,000 customers. Our easy to use online application and world class customer service are what sets Surety1 apart from its competitors.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

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4,5

Todas as opiniões

(2686)

36 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Exceptional Service

Bond status + communication were constant from start to finish which is of high value when time constraints are involved esp. for contractors deciding to bid just a short time prior to the bid date!
Surety 1 Staff are at the top of the bond arena, competitive rates + speedy delivery, everything a broker could ask for!

26 de junho de 2024
Classificada 5 em 5 estrelas

I had the most wonderful experience…

I had the most wonderful experience with Arianne. She was the epitome of professionalism. She answered all my questions She has the most present demeanor. It would help if you had 20 Arianne's on your team. You have a customer for as long as you are in business.

28 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The renewal department is, no word to describe...

The renewal department is not knowledgeable and unprofessional. First they told me the renewal required collateral. I worked with my bank to provide what was needed. Then right before I send everything over I got an email with payment link to renew my existing bond. So naturally I paid and got confirmation saying it was renewed. All before Surety1 received any additional documentation including the LOC. I was skeptical emailed Adan/Victoria asking if this meant my bond renewal was complete with no additional information needed. Got confirmation back say "Yes you are good for another year". So I told my bank to stop the process. Then, the fun started a week before my existing bond was supposed to expire on June 29th. Victoria our of the blue emailed telling me my bond was canceled due to none receipt of colleterial and now is un-renewable had to be re-written. I immediately informed my bank of the changes they were kind enough to restart and got the LOC done in a day. Then I was told the underwriting was mad that I ignored the original request and uncompliant, the colleterial they now require is increased from $50000 which was 100% the value of the bond amount I was trying to purchase, to a whopping $200,000. This whole experience is very very unpleasant, the incompetency is lacking of words to describe. Now my bond expires in 2 days, I have no idea where I am in securing a new bond, and my next container is scheduled to arrive at Long Beach on July 6th. So yeah, I hope some real person is actually reading this review.

30 de abril de 2024
Classificada 5 em 5 estrelas

The process of renewal was extremely…

The process of renewal was extremely easy, may be because of the person who helped me. He was very kind and informative, and he knew exactly how to do that task very efficiently. Wish there are more people like him in a service areas.

30 de maio de 2024

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