Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great website. Excellent DHL delivery. Gorgeous flowers and nice gifts. Especially the wine. I used to order from other websites, but now I only order from this one.

A empresa respondeu

Classificada 1 em 5 estrelas

There is no guarantee the flowers will be delivered. This should be made clear when ordering. I sent flowers to a friend whose mother died. They were not delivered, instead sent to a DHL depot. I was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My girlfriend loved the blue roses, delivered perfectly on time for our anniversary, quick and easy to order on the website

A empresa respondeu

Classificada 5 em 5 estrelas

This was my first time ordering and I am so impressed with he quality and size of the roses. I ordered 100 blue roses they where amazing and loved by my sister who received them as a gift. I would... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mercado de flores

Escrito pela empresa

🌹Roses, directly from the grower 🌹 Send roses 🌹 Order fresh roses online 🌹We send the freshest roses, direct from the grower to your home! We select the most beautiful roses of the highest quality, so you can enjoy them for as long as possible! 🌹 Roses selected with love - Surprose 🌹


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

33 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great website

Great website. Excellent DHL delivery. Gorgeous flowers and nice gifts. Especially the wine. I used to order from other websites, but now I only order from this one.

14 de abril de 2026
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you for your review. We’re delighted to hear that. We’re glad we were able to win you over.
- Team Surprose 🌹

Classificada 5 em 5 estrelas

My girlfriend loved the blue roses

My girlfriend loved the blue roses, delivered perfectly on time for our anniversary, quick and easy to order on the website

31 de março de 2026
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

We're delighted that the roses were delivered on time and that you're happy with their quality! Thank you for the 5-star review! - Team Surprose 🌹

Classificada 5 em 5 estrelas

Amazing

Beautiful flowers and always delivered on time. Thank You!

17 de março de 2026
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you for your review. Great to see that the roses got 5 stars! - Team Surprose 🌹

Classificada 1 em 5 estrelas

There is no guarantee the flowers will…

There is no guarantee the flowers will be delivered. This should be made clear when ordering. I sent flowers to a friend whose mother died. They were not delivered, instead sent to a DHL depot. I was informed she could collect them herself. Completely unacceptable under the circumstances. No customer service during weekends.

21 de março de 2026
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

I’m very sorry to hear that. Unfortunately, this can happen with standard deliveries. Delivery can take 1–2 days, and if the recipient isn’t at home, the driver decides where to leave the parcel. We have no control over that.
- Team Surprose 🌹

Classificada 5 em 5 estrelas

Beautiful flowers

Beautiful flowers, good quality, delivered on time.

6 de março de 2026
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

We’re delighted that you’ve given the roses a 5-star rating – thank you! - Team Surprose 🌹

Classificada 1 em 5 estrelas

I ordered to my mother two bouquets ant…

I ordered to my mother two bouquets and they was very disappointing. Not fresh at all and one of them was not that flowers which I ordered.

11 de março de 2026
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you for your review. If you are not satisfied with your order, please contact our customer service team. You can reach them at: service@surprose.nl -Team Surprose-🌹

Classificada 5 em 5 estrelas

Excellent service and very reliable

Excellent service and very reliable! The flowers were fresh, beautiful, and arranged with great care. The order was prepared exactly as requested and delivered on time. The staff were polite, helpful, and professional throughout the whole process. I’m extremely satisfied with the quality and will definitely order again. Highly recommended!

14 de fevereiro de 2026
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you for your lovely review! Great to hear that you have had such a good experience and still enjoy your roses! - Team Surprose 🌹

Classificada 5 em 5 estrelas

Pretty

Looked very cute

14 de fevereiro de 2026
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you for your lovely review!
- Team Surprose 🌹

Classificada 5 em 5 estrelas

Very nice

Very nice, arrived smoothly and well

5 de fevereiro de 2026
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you for your review. - Team Surprose 🌹

Classificada 5 em 5 estrelas

Ordered peony roses but they would…

Ordered peony roses but they would arrive too late for a birthday. The people of Surprose made the extra effort to make sure they arrived on time! Great service :)

12 de janeiro de 2026
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you very much for your review. We are delighted that you rated our peonies and service 5 stars. - Team Surprose 🌹

Classificada 5 em 5 estrelas

Polished & Natural

I always order flowers from surprose.com, and they never disappoint. The flowers arrive on time, are incredibly fresh, beautifully packaged, and look amazing every single time. Easily the best website for ordering flowers.

2 de janeiro de 2026
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you very much for the lovely review. We are very pleased about it.
- Team Surprose 🌹

Classificada 5 em 5 estrelas

Amazing quality roses

This was my first time ordering and I am so impressed with he quality and size of the roses. I ordered 100 blue roses they where amazing and loved by my sister who received them as a gift. I would highly recommend and will definitely be ordering from here again for future occasions.

23 de dezembro de 2025
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you for your positive review. We are delighted that your sister was so pleased with the roses! Enjoy them and we hope to see you again as a regular customer!
- Team Surprose 🌹

Classificada 1 em 5 estrelas

Very disappointing

Very disappointing - I wanted to sendt some nice Christmas bouquets to both my mum and dad -they don't live together anymore, in the Netherlands but what they got, didn't at all look like some Christmas bouquet.

The Netherlands are so famous for their flowers - but these were not a all worth the money.

The Christmas bouquets they are making in Denmark (with dutch flowers) are about the same price but much much nicer.

Sad but true.

22 de dezembro de 2025
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

We vinden het vervelend dat je niet tevreden bent over je boeket. Je hebt hierover nog geen contact gehad met onze klantenservice. Je kunt dit alsnog doen via: service@surprose.nl. We hadden hier graag meer over gehoord! - Team Surprose 🌹

Classificada 5 em 5 estrelas

I use this service for my special lady…

I use this service for my special lady in Germany, while I live in the US. And with all of the times I have sent flowers to her, I have NEVER had any problems with the delivery, the flowers, and the service overall. She loves them every time I send them, and they are always fresh and colorful. Also, I love the selection of colors of the various bouquets. I would recommend them to ANYONE.

13 de novembro de 2025
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Bedankt voor je positieve beoordeling. We zijn blij dat jouw vrouw zo blij was met de rozen! Geniet ervan. - Team Surprose 🌹

Classificada 5 em 5 estrelas

Tutto ok per la consegna di fiori in…

Tutto ok per la consegna di fiori in Germania.
Puntuali con la consegna e fiori bellissimi

4 de novembro de 2025
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you for your positive review of our roses! - Team Surprose 🌹

Classificada 5 em 5 estrelas

Very fast delivery

Very fast delivery, and good quality

15 de outubro de 2025
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you for your lovely review! Great to hear that you have had such a good experience and still enjoy your roses! - Team Surprose 🌹

Classificada 3 em 5 estrelas

In general, not bad service. Worth of using👍

I’ve used this service three times. Previously everything was fine, but this time I was a bit disappointed.
I ordered 29 Red Bentley roses (70 cm) for an anniversary.

The first issue was that the video wouldn’t fully load, it only played the first 5 seconds and kept lagging.
The second issue, which I’m quite sure was due to delivery, was that some of the outer roses were damaged, as if the package had been thrown around. As a result, a few of the roses wilted. Water and other care didn’t help, so I had to throw them away.

Overall, though, the service generally works quite well, hope that it was one time issue.

29 de setembro de 2025
Opinião espontânea
logótipo da surprose.com

Resposta da surprose.com

Thank you for your review. If you are not satisfied with your order, please contact our customer service team. You can reach them at: service@surprose.nl -Team Surprose-🌹

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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