The staff all know their stuff but they don't rush the dithering customer (me) or try to dazzle with too much info. I prefer to buy online but I would have made the mistake of choosing an ottoman sin... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Really helpful service - checked my requirements and came back to me quickly with the options in stock to buy that day. It was ready on my arrival at the store, and the warehouse guy loaded it into t... Ver mais
A empresa respondeu
The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Ver mais
A empresa respondeu
We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Sussex Beds
Escrito pela empresa
Welcome to Sussex Beds
At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.
Why Shop With Us?
- 🛏️ Over 40 years of sleep expertise
- ⭐ Trusted family-run business
- 🏪 Multiple stores across Sussex, Kent & Surrey
- 💤 Wide choice of beds, mattresses & frames
- 🤝 Friendly, knowledgeable sleep experts
- 🚚 Professional delivery service
Helping You Sleep Better
Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.
Visit One of Our Stores
We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.
Thank You
Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.
Informações de contacto
4,9
Excelente
943 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Sussex Beds
Thank you for your kind review! We're so pleased to hear you found our team helpful, understanding, and knowledgeable about our products. We really appreciate your feedback and hope you enjoy your new bed!
I was helped to the type of bed I was…
I was helped to the type of bed I was looking for and did not have to wander around looking for assistance. It all went very smoothly and was able to purchase with very good discounts. I was kept well informed with the delivery date it arrived on time and the assembly was quick and efficient.
24 de julho de 2026
Resposta da Sussex Beds
Thank you for your wonderful review! We're delighted to hear that our team was able to help you find the right bed and make the whole process smooth and enjoyable. It's great to know you were kept informed throughout and that your delivery and assembly went so well. We really appreciate your feedback and hope you enjoy your new bed!
Sussex Beds Review 03.08.2026
The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time but ideally wanted delivery quicker which the assistant said she would try to achieve and we actually got the bed delivered in under 2 weeks. The delivery staff were polite and delivery was made at the time quoted. All round very good service and we would definitely recommend Sussex Beds to friends and family.
22 de julho de 2026
Resposta da Sussex Beds
Thank you for your fantastic review! We're delighted to hear you had such a smooth and enjoyable experience from choosing your bed in our showroom through to delivery. It's great to know our team was able to help arrange an earlier delivery and that our delivery staff provided a polite and punctual service. We really appreciate your recommendation and hope you enjoy your new bed for many years to come!
Resposta da Sussex Beds
Thank you for your kind review! We're delighted to hear you appreciated our relaxed, no-pressure approach and that our team member was polite and helpful throughout your visit. We hope you enjoy your new bed and thank you for choosing Sussex Beds!
Resposta da Sussex Beds
Thank you for your lovely feedback! We're so pleased to hear you found our staff helpful. We really appreciate you taking the time to leave a review and hope you enjoy your new bed!
Resposta da Sussex Beds
Thank you for your kind review! We're delighted to hear you found our team helpful and informative. We really appreciate your feedback and hope you enjoy your new bed!
There was a problem with the plug &…
There was a problem with the plug & this was rectified with efficiency & curtesy.
24 de julho de 2026
Resposta da Sussex Beds
Thank you for your review! We're pleased to hear that the issue with the plug was resolved quickly and efficiently by our team. We appreciate your patience and are glad we could help get everything sorted for you.
Very helpful
31 de julho de 2026
Resposta da Sussex Beds
Thank you for your kind feedback! We're pleased to hear you found our team helpful and we really appreciate you taking the time to leave us a review. We hope you enjoy your new bed!
Resposta da Sussex Beds
Thank you for your kind review! We're delighted to hear you received professional and courteous service throughout your visit. We really appreciate your feedback and hope you enjoy your new bed!
The sales assistant was very helpful
The sales assistant was very helpful. We wanted a sofa bed without having to wait for weeks and she arranged for us to have a discount on a display item, which was delivered the next week. We are very happy with it.
23 de julho de 2026
Resposta da Sussex Beds
Thank you for your lovely review! We're delighted to hear our team was able to help you find a sofa bed that suited your needs and arrange a quicker solution for you. It's great to know you’re happy with your purchase, and we hope you enjoy it for many years to come!
very helpful
23 de julho de 2026
Resposta da Sussex Beds
Thank you for your kind review! We're so pleased to hear you found our team helpful. We really appreciate your feedback and hope you enjoy your new bed!
Great selection of beds and Emily was…
Great selection of beds and Emily was very knowledgeable about each one. The showroom was comfortable and we felt very looked after
30 de julho de 2026
Resposta da Sussex Beds
Thank you for your lovely review! We're delighted to hear you enjoyed our selection of beds and that Emily was able to share her knowledge and help you feel looked after. We pride ourselves on creating a relaxed and comfortable showroom experience, and we hope you enjoy your new bed!
Exceptional service
Exceptional service; friendly and professional, knowledgeable and very helpful but no hard sales tactics at all. Found exactly what we wanted with really high quality, a great deal and pleasant experience. Thank you Sonia
30 de julho de 2026
Resposta da Sussex Beds
Thank you for your wonderful review! We're so pleased to hear you had such a positive experience and found exactly what you were looking for. Sonia will be delighted to know her friendly, knowledgeable, and no-pressure approach made such a difference. We really appreciate your kind words and hope you enjoy your new bed!
Great customer service
Great customer service. Needed a double bed and base in a hurry … got the first Saturday delivery I needed. Very helpful staff … very friendly delivery guys … ! ! ⭐️⭐️⭐️⭐️⭐️ + the bed is really nice and the Firm mattress is VERY comfortable ‘slept like a baby’
20 de julho de 2026
Resposta da Sussex Beds
Thank you for your fantastic review! We're delighted we could get your bed and base delivered when you needed it. It's great to hear both our store team and delivery crew provided such friendly and helpful service. We hope you enjoy your new bed, and thank you for choosing Sussex Beds!
Lovely staff very helpful and not pushy…
Lovely staff very helpful and not pushy thanks
28 de julho de 2026
Resposta da Sussex Beds
Thank you for your kind review! We're delighted to hear you found our team helpful and appreciated our relaxed, no-pressure approach. We really appreciate your feedback and hope you enjoy your new purchase!
Gary was very helpful in helping us to…
Gary was very helpful in helping us to choose the correct bed. Havent bought a new bed for 10 years and there are so many choices.
21 de julho de 2026
Resposta da Sussex Beds
Thank you for your lovely review! We're so pleased Gary was able to help you find the right bed. We know choosing a new bed can feel overwhelming with so many options available, so it's great to hear he made the process easier. We hope you enjoy many comfortable nights on your new bed!
Staff so lovely and extremely helpful
28 de julho de 2026
Resposta da Sussex Beds
Thank you for your lovely feedback 😊 We’re delighted to hear you found our team so lovely and helpful. We really appreciate your kind words and thank you for choosing Sussex Beds!
Lovely knowledgeable lady
28 de julho de 2026
Resposta da Sussex Beds
Thank you so much for your kind review! 😊
An excellent service tailored to your…
An excellent service tailored to your needs and specific requirements!
The employee in the Brighton shop gave us as much time as we needed to make a decision, providing all the necessary data and facts to make a decision.
If you want the service of a family business and the product range of a multinational, do not think twice... just visit SussexBeds and they will make a difference!
21 de julho de 2026
Resposta da Sussex Beds
Thank you for your wonderful feedback 😊 We’re delighted to hear you received such a great service from our team. It’s fantastic to know you had the time and support needed to make the right choice. Thank you for your kind words and for choosing Sussex Beds!
Mark was friendly and very helpful with…
Mark was friendly and very helpful with an excellent sense of humour,his attention to detail was second to none and he was extremely patient.
27 de julho de 2026
Resposta da Sussex Beds
Thank you for your lovely feedback 😊 We’re delighted to hear Mark provided such friendly, patient, and attentive service. We’ll be sure to pass on your kind words to him—thank you for choosing Sussex Beds!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.