The best company i ever seen. 100/100 a game changer for independent artist. This company deserve morethan 5 star. Their service is lightening fast the support team is super responsive and they treat... Ver mais
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Leia as opiniões dos outros
Sabse pahle to aise faltu ke chakker main mat pado kyuki ye na to service acha degi na support , achi team banao aur custumer service aacha do aur kosis karo ki akele main sab kuch kar lunga ke chaak... Ver mais
Thanks Swalay for providing a great platform to showcase our talents. Your team is very cooperative and your portal is very easy and helpful to use. Also Thank you for resolving all the issues regar... Ver mais
Very disappointing experience. The customer support is poor and not helpful when issues arise. My song didn't appear on YouTube properly, and getting assistance was frustrating. The company has a big... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
SwaLay is India's first all-in-one music distribution solution for independent artists and labels, enabling independent music to outshine in the world.
Informações de contacto
3,3
Aceitável
130 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 70% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The new label offers ease of access to…
The new label offers ease of access to the services and is also very efficient. Good job, team!
23 de outubro de 2024
Liked the customer service and the…
Liked the customer service and the process was also easy to follow
23 de outubro de 2024
Nice experience with the company
Nice experience with the company
The support is very quick and effective
23 de outubro de 2024
Great service
Great service, customer support is good. I think you should addmore in call support.
13 de outubro de 2024
Cannot upload music with your platform
Cannot upload music with your platform. No instant support. Can not recommend others.
13 de outubro de 2024
Resposta da SwaLay
Dear Customer,
We sincerely apologize for any inconvenience caused by our recent issues and service unavailability. We are excited to inform you that we have launched SwaLay Plus, our premier tech platform designed specifically for artists like you. We kindly encourage you to migrate to or start using this platform for an enhanced experience.
Should you encounter any issues, please don't hesitate to reach out to us at swalay.care@talantoncore.in.
Regards,
SwaLay India
very bad service
4 de outubro de 2024
Resposta da SwaLay
Dear Customer,
We sincerely apologize that your experience with our service did not meet your expectations. We take your feedback seriously and are committed to improving.
Could you please provide us with more details about the issue you faced? Our team is here to resolve it and ensure a better experience for you in the future. Feel free to reach out to us at swalay.care@talantoncore.in so we can assist you directly.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better.
Regards,
SwaLay India
Not happy with the service as well as…
Not happy with the service as well as incomplete commitments by your team mate Nikhil. Due to him we have stopped trusting in SwaLay.
3 de outubro de 2024
Resposta da SwaLay
Dear Customer,
We sincerely apologize for the inconvenience and unfulfilled commitments. We understand how frustrating this must be, and we’re taking your feedback seriously. Your trust is important to us, and we will work to ensure this issue is addressed promptly.
Please feel free to reach out directly at swalay.care@talantoncore.in so we can resolve this matter and rebuild your trust in SwaLay.
Regards,
SwaLay India
I'm very disappointed with the support…
I'm very disappointed with the support team, still my problem is not solve, our royalty revenue payment was stack, I'm unable to withdraw it, and the monthly royalty revenue report is not yet update on our dashboard. Kindly improve your service.
2 de outubro de 2024
Resposta da SwaLay
Dear Customer,
We sincerely apologize for the inconvenience and the delay in resolving your issue. We understand how important the royalty revenue and its timely reporting are for you. Please be assured that we are actively working to address this matter and improve our service.
Our support team will prioritize your case, and you can reach us anytime at swalay.care@talantoncore.in for updates. We appreciate your patience and are committed to resolving this as soon as possible.
Regards,
SwaLay India
Service is very bad.realy very bad
26 de setembro de 2024
Resposta da SwaLay
Dear Customer,
We’re truly sorry to hear that your experience with our service has been disappointing. Your feedback is invaluable to us, and we are committed to improving.
Please allow us the opportunity to make things right. You can reach us directly at swalay.care@talantoncore.in, and we’ll work to resolve the issue as quickly as possible.
Thank you for sharing your thoughts—we’re here to help.
Regards,
SwaLay India
Very Cooperative and Helpful
The best part about SwaLay is the ease of access to the team when it comes to confusions during uploading songs. Very cooperative support from the community and very helpful solutions to all my distribution issues! Looking forward to continuing a long journey w the team :)
23 de setembro de 2024
Worst music distribution service.
Worst music distribution service.
Babies running a firm.
9 de setembro de 2024
Good platform
Good platform. I purchased 99 plan and song released in 3 days, great.
28 de agosto de 2024
Nice Support and Service for Artists to…
Nice Support and Service for Artists to distribute Songs. Thank you
22 de agosto de 2024
Preacher Curls
why do i need to put album name in album art this is very annoying and you need to remove that requirement
13 de agosto de 2024
Sabse pahle to aise faltu ke chakker…
Sabse pahle to aise faltu ke chakker main mat pado kyuki ye na to service acha degi na support , achi team banao aur custumer service aacha do aur kosis karo ki akele main sab kuch kar lunga ke chaaker main logo ka paisa barbaad karna band karo , jab itna bada distribution khole ho to apni jimedari nibhao, nahi kar sakte to band karo . paisa kitna earn hua show nahi karta , kuch problem ho to reply nahi karte,
31 de julho de 2024
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