SWEngines Opiniões 

We had a horrible experience with this company. We purchased a used motor online on a Saturday afternoon, but on Sunday we found a motor that was local and we could have in our hands right away, so we called SW Engines on Monday morning at 8:00 AM. We asked if they had started on our order and they admitted they hadn't even started on our order yet (it wasn't even in their system for 36 hours AND over a non-business day.) We would have needed to wait at least 10-14 days to receive their motor once it had been started, so we asked them to cancel the order. They would ONLY cancel the order by sending us an email link and we were FORCED to check a box that stated they can withhold 25% of any orders that were cancelled and they forced us to pay them $973.21 for an order that they never started on. This was the only way they would cancel the order and refund us. No exceptions. Their email link that they forced us to click on and check those boxes made them contractually LEGAL to KEEP $973.21 from us for an order they never even started to send to us. All they needed to do was cancel the order from their system and they feel justified in KEEPING almost a $1000 from us for an order they never completed any work on. If they had already pulled the used motor out of their salvage yard and had prepared it to ship, we would understand they are owed for their time and materials, and we could understand and justify a withholding from our refund for their time/materials, but they only needed to cancel an order from their computer system. That's it!! The dispute process revealed that their forced "checking the box" email link they send to customers to cancel an order gives them "legal justification" to keep 25% of the total invoice for their handling fees. Horrible people and horribly unfair billing practices!!! This is a legal way to STEAL from honest, hard-working people. We learned a hard lesson from this and we are sharing this with others to hopefully prevent others from experiencing the same. Google "SW Engines" and read the articles that come up at the top of the search list about lawsuits that have been raised against them and you will find proof of others who have experienced horrible outcomes with them. (Yes, we wish we would have before we attempted any business with them too. Lesson learned.)

Worst company I've ever dealt with. Ordered motor for a customer, lost customer because motor didn't show up for 45 days. Then the aholes kept 25% for "restocking". Never got a tracking or anyone to answer a call. These guys are crooked con artists and are getting away with it.

These guys are crooks. They take your money, don't deliver and give you excuses. When you ask for your money back, the keep a re stocking fee for doing nothing. I waited 6 weeks for my engine to arrive and they could not ship it. Check out their ratings on BBB! Say away.

Don't buy anything from these people...total scam. I have been waiting for my engine for over a month and they will no longer answer calls from my number. Will not let me cancel either. I will be initiating legal preceedings.

Bad experience from the very beginning. Waited over 1 month for the engine to arrive. It arrived broken and I also received the wrong engine. Cost me over $800 extra dollars to resolve the issue. Filed a warranty claim and sent emails for over a month with no response. Once I finally got in touch someone months later I was told that "there was nothing that they can do for me" I will never do business here again and I do not recommend them.

This may be the worst company I have ever dealt with. Ordered a Suzuki sidekick motor from them. Sent the complete wrong motor. Told them this numerous times and they stated I had to hire a certified mechanic to swap parts on it and it will work. When the mechanic had time to get back on it. Time was up on the warranty. They would not take it back or make any other arrangements. Representative said it was my problem now. They are complete jokers and yes more so scammers

Bought a motor for my Hyundai genesis coupe 2.0t .paid for motor been over a month never received engine .call customer service after speaking to them they told me the motor got damaged in freight and that they dont have another motor so they refunded me never received email or call on situation my mechanic is charging me for storage now because it's been over a month and no engine .but I looked on there site and they had a engine with the same miles for over 700 more than what I paid for mine .I've done business with this company before and had a great experience with them but this latest transaction went to crap .unhappy customer now .very hard to get ahold of customer service and after a while they will hang up on you....

Stay away from these scamming a** people, i ordered a engine in july, due to covid & things i understood the tracking would be off, ok here come september i finally get a tracking #, wait a week i go get the engine& its a whole 5.7L dodge durango engine instead of a 5.7 out of a car, call 100xs the next day, they ask for pictures & say the engine compatiable etc, i tell them i aint pay 2800 for no project i paid for a engine to go right in my car with out rebuilding it, so here comes august no reply then chad calls say they found a engine in florida, ok cool i wait almost all of october still no engine, now im mad cause i feel scammed, call everyday for almost a week they tell me i will be refunded, i go file a claim with my bank, so today i finally get thru to the so say refund department & the guy answer the phone rude as hell telling me i was refunded oct. 16th how the hell was i refunded when i been calling you all this month constantly. So i tell him they will here from my lawyer he goes on to say yeah ok & tell me not to call back their. What kind of scamming business you people have going on. (414) 856-2064 Is the refund department # which they do not answer. So if your thinking about buying a engine from here, dont even waste your time, company customer service is horrible & you wont get a refund

Ordered engine 10.23.2020. Received today 11.11.2020 not bad..no, bad. Wrong engine. 5.7 2007 charger hemi, they sent some older ram heavy duty engine. 77k miles my ass. This thing is rusted and broken. Getting told they are interchangeable, they are not. This engine is not right. They asked for pics and vin I already gave them vin upon ordering. I will update as I act immediately rather than waiting. Its on..consumer affairs in Wisconsin already notified. Next is bbb even though they aren't registered. I want an RMA AND A FULL REFUND. You shipped the wrong engine. My mechanic has no more time to wait. Refund. No fees no restock.

We ordered my engine 22 days (October 8, 2020) and the garage has not received my engine. Today is October 30, 2020. I called last week and it was suppose to be here Thursday, 29th! Today is Friday the 30th and still no motor!! I need another engine for my Honda but I will NOT be ordering from this site. I will pay extra to make sure I get my engine on time. This is ridiculous!! I am very upset!! The garage is upset!
I will NEVER recommend this company!!

We purchased on engine from them for $6745. The engine that we received was uninstallable and we shipped it back to them. They will not return our purchase price, they insist we sent them a core. I would not recommend them. It is buyer beware!!!!!!!

Stay away from this place. Stay away. Stay away. Liars liars liars. Stay away. Stay away

I purchased an engine for a 2013 Ford Fusion on sept 22nd. It’s not oct 17 th I was told it be here in two weeks I’ve called 50 times ten voicemails and no one will call me back my cars sitting at jiffy lube in Muncie ind and I can’t get no one to answer to tell me where my engine is. What a scam. We are filing a law suit and a claim for money back they won’t answer they won’t get me my engine or even answer to give me my money back. I would never order anything ever again from aw engines. It was suppse to be a 35 thousand mile engine with 5 year or 50 thousand mile warranty. But if I can’t even get my engine I paid 1200 for how could I ever get a warranty that came with it. My name is jason oneal in Muncie ind 765-215-4789 what a shame to trust this place and no get no answer or call back and haven’t even gotten my engine was told I’d have it in two weeks it’s now been a month and I’m afraid it’s the same as all the other reviews this is so disappointing when I could gotten one a city away and gotten it myself I trusted these guys for there service and warranty now they won’t call back they pass u around on ext and lie and then when u call back they send u around to voicemails what a shame. We are calling bbb and start fraud agency every should complain and get these scammers shut down this is a huge shame and scam place.

My experience with this company is the same as I have read in the reviews . They will not call back they want answer their phones . So I suggest that we bombard there site and any email to get this scam out of business. Also register your complaint with WDJ and the BBB

I purchased a used engine that upon installation by BMW was deemed defected. It was impossible to get in touch with them. When I finally did they said there’s nothing they can do for me and hung up. Also the engine was delivered without any paperwork.

This is not a reliable company, they sell used parts that they don’t have, they charge you then cancelled your order and take 25% from your money. After they take your money nobody responds your calls or emails. I research and they have a trial on 2021 for all the scams that they doing. Don’t make my same mistake. Run away!!

I ordered an engine for my MB SLK230. One was advertised from SW for $1500 with a 5 year parts and labor warranty. I purchased it and it was delivered to my Mechanic. Turns out it was the wrong engine! After a week of calling and e-mailing and not reaching anyone. I saw a number on the Packing slip. I called this number and a guy helped me out and had another engine delivered to me. It turns out this engine was the wrong engine too. My Mechanic also discovered that it had a bent flywheel shaft. Again, no response from SW. I contacted the guy whose number was on the packing slip and he told me that I have to deal with SW. I have 2 engines sitting in my mechanics garage that I cant return as no one answers the phone or e-mails. I have opened a claim with my Credit Card Company so hopefully they can resolve the matter with SW and get me my money back. I would not buy anything from this company!

Crappy phone service! Took 9 call attempts to even get someone on the line. All I want was the Shipping PRO # for tracking. No email or anything yet.

This company is the worst. I ordered an engine, paid with a credit card-thank goodness- and never received one word about shipment. I called and was given the “2 week window” run around. “Please allow 2 weeks to receive your purchase, if it has been more than 2 weeks press 7” no one ever answers and there are no voice mails!!! You literally get hung up on! After 18 days I received an email-the only one since this fiasco started, that said shipment was delayed. It took 15 more days of calling, begging, pleading, and finally threatening to get a refund. If I had wired the money or used a different form of payment I would have been out $2,795.00. I have been without my vehicle a month longer than I should have and now I am still going to wait for another company to deliver another engine. And then with instillation, I will be a total of 2 months without transportation because of these CLOWNS! I am ready to sign up for a class action law suit before they do this to anyone else. The sleepless nights alone have caused enough chaos in my life and family that I literally wanted to drive out there and deal with this in person.

Don't even think about these people.My sutuation wasn't serious.I simply wanted to change the card I orderd the transmission with.I called back 30mins later of ordering..SMH..John said it'll be 10%,[OK] Called back Now they said 25%.SMH.I never got the product Man.
Customer service is ridiculous. 1 guy in shipping has sense, the rest will hang up on you or just send you to someone else where you'll get a voicemail with NO RETURN CALL... This isn't professional at All Its straight BOOTLEG......
Take it from a fool..