ordered engine with VIN etc to assure the right engine. They sent an engine set up for a standard transmission, instead of automatic, which required labor to exchange parts. They have refused to credi... Ver mais
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Leia as opiniões dos outros
Discovered these guys for the first time whilst looking for an engine for a customer's car we have here in our Indiana shop (LKQ had nothing). Noticed they had an engine w 44k miles reasonably... Ver mais
Terrible experience do not buy from here. Doesn't honor their warranty and makes up lies. Bought an engine and 900 miles later the engine seized , they claim the engine over heated and the heat plugs... Ver mais
Sent the engine back immediately after receiving warranty sent a truck to pick up. they received the engine and said I would be refunded 5-7 buisness days. Sw engines kept the $5.000.00 dollars a... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
SWEngines has the largest, most comprehensive database of used engines in the country. Being able to pass on the best pricing as well as the absolute best quality is a huge advantage we offer because of our comprehensive inventory. It doesn't matter if you have an SUV, pickup truck, sports car, or any type of car you can imagine, we have the used engine you need and we can ship it to any state in the US. We don't just claim to be your engine experts, we have well over 27 years of hard earned experience to back that up. If you know exactly what you need or even if you don't have a clue, either way you can consult with anyone on our extremely knowledgable sales staff who are always on call to answer questions. Our priority is you and holding ourselves to a high standard of quality business practices.
Informações de contacto
406 S. Boulder Ave, Suite 400, 74103, Tulsa, Estados Unidos da América
- 866-319-1058
- feedback@swengines.com
- swengines.com
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Dodge Ram Engine
Purchased a motor for my Dodge Ram 1500. My mechanic was in the hospital at time of delivery swengines would not honor the 5 year warranty I paid addition for. Spoke to warranty manager who was very unprofessional and began to argue with me on the phone and then hung up. Would not buy another motor from this company nor would I ever recommend them to anyone.
Engine had head gasket leak
Engine had head gasket leak and a multitude of other problems with an engine of 43k miles (I drove 25k on it), and their warranty is horrible and unreliable.
Fraud
I noticed a fraud charge on my credit card for $2,500 from SW Engines. I called my credit card immediately and notified them of the unauthorized
charge and they removed the charge. I attempted to contact SW Engines before they shipped the engine and spoke to Anthony who is the manager of the facility. The guy was obnoxious and rude during the entire conversation. I told Anthony, listen, I'm tying to make you aware that the transaction on my credit card was fraud before you ship the engine. His response was, "it doesn't matter to me, we're getting paid either way." I attempted to call back and speak to someone above him to let the company what was going on. On each of the attempts I made to call back and speak to someone above Anthony I was immediately hung up on. If you are thinking about doing business with this company I hope you read this review as well as all the other feedback to understand what kind of people you are dealing with.
SWengines are straight up thieves and liars
I ordered a 2011 dodge 5.7hemi motor and was assured that it would be shipped the next day, after a week of not recieving a tracking number. I called, and they told me that they were still checking the motor, quality control, but wouldn't say when she would ship it, i wanted a better explanation but when i pressed they just kept hanging up on me, then they wouldnt answer my calls at all. It was at this time that i cancelled the payment with my credit card company. If they lied about shipping they probably lied about mileage of the motor as well. Three weeks later i get an email saying that they are shipping the motor, i call immediately and tell them no do not ship motor cancelled it weeks ago. In 5 more days i get a call from local frieght company saying they have motor for me, i call again to frieght company and say no dont deliver. The next day they are in my driveway honking horn. I refuse motor and they leave with the motor. A couple weeks later i recieve a letter from credit card company saying i am being charged for motor because swengines delivered motor to me and i accepted it. It took me awhile but i finally got it straight with my credit card company. SWengines are crooked as they come, liars and straight up thieves ! And my hope is that they will all rot in hell. No good pieces of crap, from the asian lady answering the phone who was the rudest lying i have ever talked to. Right up to Joe the salesperson on the phone. All are straight up liars and thieves.
SWEngines is a fraud!
The sales person at SWengines was pleasant but NOT informative. I was told I was buying a low milage engine that I could simply put into my car and go. That was far from the case as it needed a timing belt kit and seals. When I called for either a partial refund for the money it would take to make the engine functional or get my money back, I got a major runaround. You can't get anyone on the phone from their warranty department. The warranty line hung up on me time and time again as I waited on hold. Rude Scott from the warranty department finally emailed me and asked if I had read the warranty? Of course I replied NO as I was told by the sales person that I was getting a working engine. I asked to speak to his supervisor and he ignored my request. I tried to reach a supervisor through the sales department and shipping department and they too ignored my request. I then went on their website to leave a review and they claim to have a 99.4% customer satisfaction rating however there is NO way to leave a review on their website! This company needs to be investigated as they are ripping people off.
This is not a company I would recommend…
This is not a company I would recommend to anyone .Worst experience ever Customer Service is the Worst very Rude when talking with customers that have spent good money on their products. Never again will I spend a red cent with this company
DON'T DO IT!!! THINK AGAIN!! THEY WILL SCREW YOU!!!
NEVER, NEVER, NEVER BUY FROM THIS COMPANY!!! We just didn't listen to these reviews. Do not be as stupid as we were!!!! We purchased a rebuilt engine from SW Engines, via Remanns. Less than 3,000 miles later, the oil pressure pump goes out. Guess what, it isn't covered under their warranty in diesel engines.
They did me good
I bought a 1.6L Mazda motor for an '01 Protege. Their customer service was good, the motor got delivered within the timeframe they'd specified, and it runs as expected. The engine was delivered pressure washed, cradled fair enough for a used motor, and the oil pan had been pulled with the bolts thoughtfully placed in a bag clamped inside the pan dsoo they wouldn't get lost in transit. Overall I'm really happy with it. I'm assuming the bad ratings are from folks who have never sourced a used motor from a junkyard? I don't review things but after reading the bad reviews I had to get on here to let people know that I was treated great.
They sold me a bad transmission that…
They sold me a bad transmission that didn't work and I spent $2,500! They are bad people.
SW ENGINES does NOT even deserve one…
SW ENGINES does NOT even deserve one star. Do NOT try to use this SW Engines or their carriers (R&L or Mt. Valley Express). I lost a thousand dollars in just trying to get an engine. I thought they were my answer. They were my nightmare. They lack in product (cut-out from a field car with cruddy oil in places where it shouldn't be), communications (they do not return phone calls or emails left daily), and customer service. They have no pride in their work.
NEVER DEAL WITH THIS GROUP!!
NEVER DEAL WITH THIS GROUP!!. I OWN A SHOP IN COLO. FOUND THIS COMPANY ONLINE. I ORDERED AN ENGINE FOR A TOYOTA PICK-UP. IT TOOK FOREVER TO GET IT, BUT IT FINALLY SHOWED UP
WE BOUGHT THE EXTENDED WARRANTY 5/50K INSTALLED THE ENGINE AND IT HAD A NOTICEABLE "KNOCK/RATTLE" I NEVER GOT A HOLD OF THEIR WARRANTY PEOPLE. FINALLY GOT LUCKY WITH AN E-MAIL. THEY SAID SEND US THE MECHANICS REPORT. SO WE DIAGED THEIR BAD ENGINE FOR THEM AND E-MAILED THE REPORT, AND FAXED IT, AND
WAITED AND WAITED AND WAITED. ALL THE WHILE MY CUSTOMER IS HITCHING A RIDE TO WORK. SINCE THEY DECIDED THAT JUST IGNORING ME WAS WORKING SO WELL,
I CALLED MY CREDIT CARD BANK AND STOPPED PAYMENT ON THE PURCHASE. I GAVE THEM EVERY OPPORTUNITY TO RESPOND BEFORE GOING TO THE LAST DITCH EFFORT OF STOPPING PAYMENT. I STILL HAVE NOT HEARD FROM THEM AND HAVE LITTLE HOPE OF EVER HEARING FROM THEM. I WILL RE POST HERE IF ANYTHING COMES OF THIS ORDEAL GOOD OR BAD
Southwest Engines should not be in…
Southwest Engines should not be in business for any reason! My prayer is that other people unlike me read the reviews before making a purchase. I received the engine I bought from them today and it came from some junk yard in Washington State. The oil pan was busted, the valve covers were busted as if the engine had been dropped ,rocker arm bent the shipment was awful even the driver who delivered it made negative comments about the engine, and it's not the right engine.Been trying to call them and I think they have my number blocked, scam scam scam
Crooks
The first engine they sent me was letting coolant out faster than my mechanics could put it in. I called swengines and they agreed to send me another engine. I felt good about the fact that they where willing to take responsibility for the mistake. The second motor is still doing great today. But, when I asked them to pay for the first motor install because they sent me a bad motor,they refused saying I failed to activate the warranted on the first engine. If I failed to activate a warranted then why did they send me a second engine. Does anyone agree with me that they should have covered the cost of the first install being that they sent me a bad motor?
This company is big scam please don’t make. Business with them”
This people are scammers, they don’t even deserve a star on there review. We bought a big Diesel engine paid thousand of dollars to put in this warranty motor and it only run 4 hours and got stranded, we been leaving messages for over 2 months, spoke to Scott, and many other onces. They request diagnostic and now that they know there engine is bad are requesting me to pay a shop to take the motor back so I can get my original core back, “wow” and no word if the replacement will be guaranteed at all. I have reported this company to the state scamers hopping some one will stop this company to continue on scamming other people. Please don’t keep feeding this scammer we have lost over $17000.00
I received a used engine
I received a used engine , which, when installed turned out to be not starting due to the fact that there was no compression on Cylinders # 2,4,and 6. They’re giving me the runaround by telling me they need a diagnostic report.I have gone to their website and tried to have an answer to no avail! Don’t buy anything from this company! Period!
CROOKS AND SCAMMERS DO NOT ORDER ANYTHING THEY SELL!!!
My wife ordered a 5cyl engine ......95k 14 days in they said we will have a tracking number that day, for many days ....never happened seeing that they can take up to 14 days to ship....we waited 15 days then cancelled the order....we have emails of all of this.....I rebuilt the engine in the truck ....Military man that is deployed at this time ...SW Engine dosen't care who you are they want money....The 95k mile engine was still online for sale....lie, they mileage is what catches your eye, but its just their M.O. This was 4/09/19 ...Weve lost alot.... We paid to rebuild the original engine and because it was our Debit account they have our money instantly.They lie like trump...
I really thought that I was dealing…
I really thought that I was dealing with a good company but, the first engine they sent me was losing coolant faster than it could be put in. I called and told them what was going on. They did send me another engine so I thought well ok great they are accepting responsibility for it awsome the other engine came and so far has done well. I was told by someone there to send them the bill for the first motor install and that I would be reimbursed but when I called a couple weeks later they said that I failed to activate the warranty on the first motor. (Then why did the send me another one. I would not recommend anyone buy engines from these crooks.
Don't deal with SW Engines or their affiliates
Do no deal with this company.they rip you off if you let them, In the DOJ of Wisconsin they have been Sued multiple times , dont deal with them.
Don’t put yourself through the hassle
DO NOT for any reason buy an engine from SWENGIES. First engine came to me covered in rust and damage to the oil pan and the block, they sent me a replacement engine and it was the wrong engine altogether. After Numerous phone calls and going back at forth with Dale, Anthony, Scott and others whose names I didn’t get and 7 weeks later, the engines were returned and I got my money back. I can’t stress it enough to anyone thinking of purchasing an engine from SWENGINES, do not put yourself though the hassle and bulls**t that I went though.
TOTAL LOOSERS--BOUGHT TWO ENGINES FROM…
TOTAL LOOSERS--BOUGHT TWO ENGINES FROM THEM SEVERAL YEARS AGO--SUPPOSED TO BE LOW MILEAGE--BOTH OIL BURNERS AND THEY THEY FLAT OUT REFUSED HELPING IN ANY WAY--LOST 2 CUSTOMERS OVER THEM. CAN'T BELIEVE THEY ARE STILL IN BUSINESS---CHECK BBB BEFORE DEALING WITH THESE GUYS OR ANY OF THEIR OTHER PARTNERS---PLAIN JUNK YARD SELLING JUNK !!!
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