Всім раджу цю компанію! Спочатку не був впевнений, що все буде гуд і зробив замовлення накладеним платежем, але все в строк, як і обіцяли на сайті доставка до 10 днів. Моя посилка приїхала на 9-й.... Ver mais
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Leia as opiniões dos outros
Absolutnie odradzam. Zostałam oszukana przez Swimaholic w sprawie terminu dostawy. Mimo informacji na stronie, oraz wielokrotych zapewnień w mailach, że paczka będzie u mnie 19.12 - nie dotarła na cza... Ver mais
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I cannot recommend this company based on my experience. I returned my order exactly as instructed and have DHL proof that the package was successfully delivered to the seller. The seller had of... Ver mais
Купил три недели назад трубку для плавания, мало того что почему то товар ко мне не пришел (из Китая все приходит всегда и без проблем), так еще и деньги не возвращают. Магазин имеет признаки скама.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are swimming specialists. E-shop with individual approach and sports spirit ;-) Swimaholic is a specialized shop for swimming and other water sports. We offer everything that every professional or recreational swimmer would need: swimming suits, wetsuits, goggles, neoprene shoes, gloves and many more. In addition to that, we also have a wide selection of clothing, backpacks, swimming buoys, towels, swimming electronics and so on. If you are not sure about the product our team is all time ready to help you to choose the best for you! We have gained trust, from those who make their first swimming steps, to those who record significant sports results. Our mission and satisfaction are satisfied and well-equipped consumers who want to have quality and long-lasting equipment, regardless of whether they are swimmers, surfers, divers, amateurs or professionals. We want to enable you to choose and undergo a pleasant experience with the equipment we offer through the brands we represent. We strive to provide our customers with professional and quality support in choosing products and sizes, as well as expert advice for their use and maintenance. 30 Day money-back guarantee or secure shopping are the things we don't need to highlight as those are essential for every reliable seller. "Life is cool in the pool"
Informações de contacto
U průhonu 17, 17000, Prague, República Checa
- +420 721 347 527
- info@swimaholic.eu
- swimaholic.eu
2,4
Mau
101 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Keeping in mind for next order
Even though I knew what goggles I was looking for, I find it very nice watching every goggle put on.
Delivered pretty fast, on time in expected quality.
4 de janeiro de 2023
Opinião espontânea
Resposta da Swimaholic
Thank you for purchase and nice review. Hope you enjoy swimming with new equipment.
Swimaholic team
Sehr schnelle Zusendung
Sehr schnelle Zusendung
Sichere Verpackung
Tadelose, bestellte Ware
Alles bestens
29 de novembro de 2022
Opinião espontânea
Resposta da Swimaholic
Hallo,
vielen Dank für Ihre wunderbare Bewertung! Wir freuen uns sehr zu hören, dass Sie mit der schnellen Lieferung, der sicheren Verpackung und der Qualität der bestellten Ware zufrieden sind. Ihre Zufriedenheit bedeutet uns viel!
Great swimming suit
The size of the swimming suit was right, the material that it's made of is exactly as advertised. The delivery was even faster than initially promised! Great experience! Definitely recommend and will purchase a new swimming suit soon.
31 de outubro de 2022
Opinião espontânea
Kundenservice wird hier groß…
Kundenservice wird hier groß geschrieben! Ganz angenehmer Kontakt! Zügige Bearbeitung und Lieferung, hier bestelle ich gerne wieder.
4 de novembro de 2022
Opinião espontânea
Super Service
Bestellung, Zahlung und Lieferung haben reibungslos geklappt. Die Anlieferung über einen Paketshop finde ich sehr gut.
1 de setembro de 2022
Opinião espontânea
Leider schlechte Erfahrung gemacht
Leider schlechte Erfahrung gemacht. Der Service gefällt mir überhaupt nicht. Die Kommunikation zieht sich in die Länge, ohne, dass sie für den Kunden zielführend gestaltet wird.
Ich bleibe jetzt nach 2-monatigen Kommunikation auf meiner undichten Brille sitzen.
Ich bewerte ungern negativ, aber hier geht es einfach nicht anders. Hier bestelle ich nie wieder.
3 de maio de 2022
Opinião espontânea
Resposta da Swimaholic
Hello, thank you for your feedback. Your product was delivered on 2nd of Febuary and you sent the goggles back after 2 months of use with scratches on lenses. We accept returns or exchanges in 30 days and in 100% condition.
Tereza Swimaholic
No delivery after one month, - what?
Too slow delivery. Good service after complaining.
28 de abril de 2022
Opinião espontânea
Resposta da Swimaholic
Hello,
we are so sorry, that deliver takes to long but we sent your package ASAP.
Please be avare that we send our products from Prague, Czech Republic and it takes time until it arives to Norway.
The package is already sent, so if you don't want to take it, the delivery service will send it back to us and when it arrives we will contact you and refund your money.
Resposta da Swimaholic
Thank you for the maximum number of stars and for being satisfied with our services. Lea :)
Order cancelled!!
Waited a week for my order then received an email simply saying "order cancelled". Very poor.
2 de março de 2022
Opinião espontânea
Resposta da Swimaholic
Dear Bernadette Robinson, you selected the credit card payment when you ordered the product but we didn't get the payment so the system automatically deleted the order after the time limit given for the payment. In case you made a payment after the time limit please send us a confirmation on info@swimaholic.eu so that we can put your order back in the system. In case the order wasn't paid please place the order on more time. Thank you for your understanding :)
THE worst experience
THE worst experience I could ever have, I ordered twice from them and every time THEY used stupid deliverers, I couldn't get anything from them, NOTHING!!!!!!!!!!!!!!!!
3 de fevereiro de 2022
Opinião espontânea
Resposta da Swimaholic
We are sorry that you had a bad experience, this is not usual. Please send us the order number or the name on which you made the order so that we can look deeper into the situation at info@swimaholic.eu. On our web site, we have few choices of the delivery services so that our clients can choose which they prefer the most and unfortunately we can't influence the delivery service time of the delivery or take the blame if they make a mistake. Lea :)
Godd i like it
9 de dezembro de 2021
Opinião espontânea
Resposta da Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team
Good experience
Shipping time was accurate, product was as ordered. The store has a good selection, will probably order again.
5 de novembro de 2021
Opinião espontânea
Resposta da Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team
Very fast international shipping( to…
Very fast international shipping( to Bulgaria), the goods arrived as in description. Thank you! I'll be back ;)
14 de outubro de 2021
Opinião espontânea
Resposta da Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team
Wonderful shop
Fast international shipping, item arrived as in description, good quality. Thank you.
21 de abril de 2021
Opinião espontânea
Resposta da Swimaholic
Hello, thank you for rating. We are glad that your order has been delivered in time. Have a nice day.
fast delivered (to germany)
fast delivered (to germany)
delivered like shown
fair price
1 de fevereiro de 2021
Resposta da Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team
Resposta da Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team
Finally received my item
Finally received my item, ordered 18th December paid extra for the postage £10!! and still didn't arrive until 7 days later.
Communication was good with the online chat.
disappointed with postage costs and delivery time, wish i had only paid the cheaper option.
5 de janeiro de 2021
Alles super gelaufen
Alles super gelaufen. Lieferung könnte etwas schneller sein.
29 de dezembro de 2020
Eine schnelle Lieferung
Eine schnelle Lieferung, Ware entsprach der Beschreibung
23 de dezembro de 2020
Top Qualität...Schnelle Lieferung
Top Qualität...Schnelle Lieferung...Ich habe sie mir bestellt um mein Kraulen zu verbessern. Von Sportlern empfohlen, ich hab es schon aus probiert und bin sehr zu Frieden damit.
22 de dezembro de 2020
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