Switcheroo Opiniões 

470
•
TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Thanks to Brogan from Switcheroo. He made my address move to a new home much easier. He responded to my call right away and came up with suitable options. Chanting gas and electricity suppliers became... Ver mais

Classificada 5 em 5 estrelas

Although I haven’t switched, the experience was a positive one. I was surprised to get a phone call very quickly after researching sim only deals on Switcheroo. I don’t like to make a quick decision a... Ver mais

Classificada 5 em 5 estrelas

Called SWITCHERO as I read that SWITCHERO.co.uk has access to lowest energy prices which don‘t show on any other search engine companies offering online deals only. Firstly, the call was very quickly... Ver mais

Classificada 1 em 5 estrelas

Had a rep come to my elderly mothers door. He lied about some central database and seeing that people had been paying too much money in the building we live in because of a generator installation... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Site de comparação de preços

Escrito pela empresa

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

470 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(470)

97 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Poor experience with Switcheeroo …

My experience with Switcheeroo was disappointing. The website collects your contact information and asks a series of questions, which gives the impression that you'll be presented with a range of suitable options to compare. However, instead of showing any potential deals or providers, you're simply informed that someone will contact you by phone. This felt misleading, as I expected to see available options immediately rather than having to wait for a sales call. The process lacked transparency and didn't provide the instant comparison service that I was looking for.

25 de junho de 2026
Opinião espontânea
logótipo da Switcheroo

Resposta da Switcheroo

Hi Bob, thanks for taking my call earlier, I appreciated you hearing me out. You were right to expect an instant comparison on screen, and we do offer exactly that, you'd come through a route that ends in a call back rather than the online table.

That's not the experience we want you to have, and your feedback is helping us fix how people get pointed to the right journey. Glad you're sorted with your new deal either way, and the line's always open if you ever need us.

Classificada 5 em 5 estrelas

A remarkably easy process for changing…

A remarkably easy process for changing electricity and gas provider. A leading utility company called within 5 minutes of me clicking submit and offered a great deal that made full use of my new solar panels and batteries.

12 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I put a previous review they felt was…

I put a previous review they felt was wrong.

Switcheroo took my info and passed it on several other co ponies and j got spam called non stop.
I have the call logs plus the emails to show I used switcheroo and how suddenly when I looked at an EE sim card on their site, I was hounded by sim.card companies for weeks.

Nothing malicious just the truth that switcheroo take your info and give it to other companies to contact you

7 de abril de 2026
Opinião espontânea
logótipo da Switcheroo

Resposta da Switcheroo

Hi,

Thank you for taking the time to clarify your experience. We’re sorry to hear about the volume of calls you received and understand why this would be frustrating.

We take concerns about personal data and how customer information is handled very seriously. We would like the opportunity to investigate what happened, including the calls and emails you mentioned, so we can establish whether they were connected to your enquiry through Switcheroo.

Please contact our team with your details and any relevant information so we can look into this properly and address your concerns.

Kind regards,
The Switcheroo Team

Classificada 5 em 5 estrelas

Andrei was a life saver

Andrei was a life saver. He made me understand how the electricity and gas work. His explanation made everything simple. I was able to cut my electricity and gas bill by up to 20% today. Very patient and informative worker. Thank you very much for the help, I appreciate it.

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Andrei was very helpful and patient

Andrei was very helpful and patient. He took his time explaining what the best deals for us were and at the end cut our wifi costs by over 50% and gave us increased speed at the same time.
Excellent customer service and very friendly guy. Keep it up.

13 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Cheaper energy rates to good to be true

When first joined switcheroo energy pricers was cheap at first then britsh gas tryed to increase bill in october when was called from liverpool a actual oprative what was working from hme asked why has bill been increased eventualy wavered debt have increased again same debt one oprative is saying has increased from £60 to £84 when a english oprative taken over a none english oprative call because could not handle complaint told me was not £84 was £98 while coughing like that contantly repeated £98 now my account is running a debt what i was not aware of did not recieve no email would be a increase in debit now im in a situation same has was with scotish power none english opratives putting me into a debt

20 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Today I arose with Rise Fibre

Hi,
I can't really review your Company yet,as I have just been introduced.
Your agent Igor however I can review gladly.
This young man is an absolute asset to yourselves. He is professional, intelligent ,friendly and absolutely genuine.
I would definitely recommend you Promote Igor asap😀👍

26 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very charming man

Very charming man. Went the extra mile explaining everything carefully and feel very confident that I have to correct package for my needs. Highly recommend

17 de fevereiro de 2026
Opinião espontânea
logótipo da Switcheroo

Resposta da Switcheroo

Hi there, Laurence!

Thank you so much for your kind feedback! We’re really pleased to hear that the agent took the time to explain everything clearly and helped you choose the right package for your needs. Providing a friendly, informative, and confident experience is exactly what we aim for.

We truly appreciate your recommendation and support. If you ever need any further assistance, please don’t hesitate to get in touch.

We’re always here to help.

Best regards,
The Switcheroo Team

Classificada 1 em 5 estrelas

Questionable GDPR

Questionable GDPR. Immediately started getting spam email from various sources after inputting details.

Requested to ‘unsubscribe’ from their emails and they kept coming which I’m pretty sure is illegal

17 de fevereiro de 2026
Opinião espontânea
logótipo da Switcheroo

Resposta da Switcheroo

Hi Robin,

Thank you for your feedback, and we’re sorry to hear about your experience.

We take GDPR and data protection very seriously and once an unsubscribe request is received, it should be processed promptly. If you’re still receiving emails, we sincerely apologise.

Please contact us at info@switcheroo.co.uk with the email address you used so we can prioritise this and resolve it as quickly as possible.

Kind regards,
The Switcheroo Team

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