Chadwell Telecom Opiniões 

Resposta da Chadwell Telecom

Há 1 hora

Hi Ian,

Thank you so much for taking the time to leave us such a fantastic review. We're really pleased to hear that communication has been good throughout and that you found the switching process straightforward and easy. Making the transition as smooth and hassle-free as possible is something we always aim for.

We also appreciate you mentioning the minor administrative error. Although we always strive to get everything right first time, occasionally things can go wrong, so it's reassuring to know that our team was able to resolve this quickly and efficiently. We believe that how a company deals with any issues is just as important as getting things right in the first place.

It's particularly lovely to hear that you enjoy dealing with a smaller company. We take great pride in offering a more personal approach, where our customers can speak directly to real people who genuinely care about helping them, rather than feeling like just another number. And we're delighted you've managed to avoid speaking to a bot! We firmly believe there's still a lot to be said for good old-fashioned customer service and a friendly conversation.

Thank you again for your trust and support. We really do appreciate your custom and look forward to looking after your mobile service for as long as you need us!

Warm Regards,

Kirsty @ Chadwell

Resposta da Chadwell Telecom

Há 1 hora

Hi Phil.

Thank you for your kind feedback! It's great to know you were happy with the service you received. We always aim to make things as straightforward and hassle-free as possible. Thanks again for your support! 😊

If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.

Kind Regards,

Joe @ Chadwell

Resposta da Chadwell Telecom

Há 2 horas

Hi Stephen,

It was lovely speaking to you!!!

Thank you so much for your lovely review! We're grateful to hear that you found the whole process efficient and enjoyed your phone conversation with our team.

We really appreciate you taking the time to share your experience and thank you for choosing our service. 😊

Kind Regards,

Kirsty @ Chadwell

Resposta da Chadwell Telecom

Há 1 dia

Hi Ken,

What a lovely review – thank you! We’re really pleased you got in touch with us before your move and that we could help take some of the guesswork out of finding a network that works for your new home.

It’s great to know our team took the time to understand what mattered most to you, from coverage and data needs to budget, rather than simply recommending a one-size-fits-all package.

Reliable signal makes such a difference to everyday life, so we hope your new connection gives you the peace of mind you've been missing. We really appreciate you giving Chadwell Telecom the opportunity to help, and we wish you a very happy move!

Warm Regards,

Marco @ Chadwell

Resposta da Chadwell Telecom

Há 1 dia

Good morning,

Thank you so much for your lovely feedback!

We’re delighted to hear that you received great customer service. Your kind words are greatly appreciated and will be shared with the team. We always strive to provide the best possible experience for our customers, and it’s wonderful to know we’ve achieved that.

Thank you for choosing us!

Regards,

Stuart @ Chadwell

Resposta da Chadwell Telecom

Há 2 dias

Hi Kevin,

Thank you for your wonderful feedback! We're delighted to hear that you found our team so helpful and attentive throughout your switch. We understand that changing SIM providers can sometimes feel a little daunting, so we always aim to make the process as simple and stress-free as possible. It's lovely to know that you felt supported every step of the way and that nothing was too much trouble.

Your kind words mean a great deal to us, and we'll be sure to share your feedback with the team. Thank you for choosing us!

Kind Regards,

Alison @ Chadwell

Resposta da Chadwell Telecom

Há 2 dias

Hi Bruce,

Thank you so much for taking the time to share your experience with us. We really appreciate your patience and understanding throughout what we know has been a lengthy process.

We're delighted to hear that your number has finally been successfully ported from Sky to EE and that everything is now working as it should. We completely appreciate how frustrating it must have been to wait four weeks for this to be resolved, and we're sorry that it took longer than expected.

It's particularly lovely to hear your recognition of Ashleigh Parton. She clearly went above and beyond to help you, and we're incredibly proud to have team members who show such commitment and determination to their customers. We'll make sure your kind words are passed on to Ashleigh, as we're sure they will mean a great deal to her.

We'd also like to thank you for recognising the wider support team and for giving us the opportunity to keep working on this until we got the outcome you needed. We know that staying patient over such a long period isn't always easy, and your loyalty and understanding have certainly not gone unnoticed.

Thank you again for choosing us and for your recommendation. We're thrilled that we could finally get everything sorted for you, and we hope you enjoy your service with EE!

Warm Regards,

Joe @ Chadwell

Resposta da Chadwell Telecom

Há 2 dias

Hello Patrick

Thank you for your lovely feedback!

We're so pleased to hear that you received great support throughout your switch and that everything went smoothly. We really appreciate you choosing us and taking the time to share your experience!

Please don't ever hesitate to get in touch, if you need any help or advice.

Kind Regards,

Kirsty Almond @ Chadwell

Resposta da Chadwell Telecom

Há 1 dia

Hi Richard,

Thank you for taking the time to share your experience with us.

We’re really sorry for the stress and inconvenience caused by your SIM transfers being completed while you were away on holiday, leaving you and your wife without working phones. We completely understand how frustrating this must have been, especially after spending much of your Friday afternoon trying to get everything resolved.

We’re pleased to hear that Mathew, and Ashley were able to help get things sorted, and it’s particularly lovely to hear your updated feedback about our team at Chadwell.

It’s great to know that the team kept you informed, followed up with you and made sure everything was working as it should. We’ll be sure to pass on your kind comments to the team, as recognition like this means a great deal.

Thank you again for your patience, understanding and recommendation. We’re delighted that things are now running smoothly and look forward to providing you and your wife with a much better experience going forward!

If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.


Kind Regards,

Alison @Chadwell

Resposta da Chadwell Telecom

Há 2 dias

Hi Vanda

Thank you for taking the time to leave us a review! We're pleased to hear things are going well and that you've been happy with the service so far. Your feedback is greatly appreciated!

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Matt @ Chadwell

Resposta da Chadwell Telecom

Actualizada há 2 dias

Good morning Kanwal,

Thank you for your great feedback! It's wonderful to hear that you found switching to our service so simple and straightforward. We're also pleased you're happy with the pricing and the service you've received. We really appreciate your support and are delighted to have you as a customer!

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Stuart @ Chadwell

Resposta da Chadwell Telecom

Há 2 dias

Hi James,

Thank you for your lovely review!

We're delighted our team was able to get everything sorted for you quickly and efficiently. Providing knowledgeable and helpful customer service is something we take great pride in, so it's fantastic to hear this was reflected in your experience. Your recommendation means a lot to us!

Please get in touch anytime,

Regards,

Kirsty Almond @ Chadwell

Resposta da Chadwell Telecom

Actualizada há 2 dias

Hi Roy.

Thank you for your feedback! We're pleased to hear that you found our whole process straightforward and hassle-free. We really appreciate you taking the time to share your experience with us!

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Kirsty Almond @ Chadwell

Resposta da Chadwell Telecom

Há 2 dias

Hi Peter,

Thank you so much for your fantastic review!

We're grateful to hear that Amir was so helpful and made setting up your new SIM-only contract such a smooth and positive experience.

It's also great to know that our follow-up call gave you the reassurance that everything was in order. We really appreciate your kind words and your recommendation.

We'll be sure to pass your feedback on to Amir, who will be thrilled to hear it!

Thank you again for choosing us. We really appreciate your business!

Regards

Ashleigh @ Chadwell

Resposta da Chadwell Telecom

30/10/2026

Hi Ray,

What a lovely review to receive! Thank you so much for your kind words. It’s especially nice to hear that you felt supported not just when buying your new phone, but also when you needed a little extra help afterwards. That’s exactly the kind of service we want every customer to experience.

Ash, Matt and Ben will be so pleased to know that their efforts made such a difference. We really do believe that looking after our customers doesn't stop once they've walked out of the door, and your feedback is a lovely reminder of why that matters.

Thank you again for trusting us, recommending us and taking the time to share your experience. It genuinely means a lot to the whole team!

Warm Regards,

Ben @ Chadwell

Resposta da Chadwell Telecom

30/10/2026

Hi Clare,

Thank you for your lovely feedback! We’re really pleased you felt listened to and understood. We know everyone has different needs, so taking the time to get to know what’s important to each customer is something we really value. It’s great to know that came across during your experience with us. Thanks again for choosing us and for taking the time to leave a review!

If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.


Kind Regards,

Matt @ Chadwell

Resposta da Chadwell Telecom

29/10/2026

Hi Brian,

What a brilliant review to receive! We’re thrilled that you’re already seeing such a difference after just two days with Chadwell Telecom. It’s great to hear your reception has improved so much and that you’re now able to enjoy the benefits of 5G, especially when listening to your music on Spotify.

We’re also pleased that our communication has been good and that I was able to share some helpful information with you. We want our customers to get the most out of their service, so it’s fantastic to know you came away having learned something new!

Thank you for giving us a chance when choosing a new provider. Hearing that you’re over the moon with your decision so early on is wonderful, and we hope you continue to enjoy the improved coverage and service for a long time to come.

Best wishes,

Kirsty @ Chadwell

Resposta da Chadwell Telecom

29/10/2026

Hi Val,

Wow, thank you so much for such a wonderful review! We’re absolutely delighted to hear how easy you found the switching process with Chadwell Telecom and that you’re so happy with your experience.

It’s lovely to know that Damon/Damion made such a positive first impression and that Ashleigh’s follow-up call gave us the opportunity to check everything was going smoothly and that you were happy with your switch. We’ll be sure to share your kind words with the team, as feedback like this really makes a difference.

We’re especially pleased to hear that you wish you’d made the move sooner! Our aim is to make switching as straightforward and stress-free as possible, while ensuring our customers feel supported every step of the way. Knowing that you’ve been delighted with the service is exactly what we love to hear.

Thank you again for your fantastic feedback and for choosing Chadwell Telecom. We truly appreciate your recommendation and look forward to supporting you throughout your time with us.

Kind Regards,

Kirsty @ Chadwell

Resposta da Chadwell Telecom

29/10/2026

Hi Paul,

Thank you for your lovely feedback! We’re really happy to hear you’re pleased with our service. Your support means a lot to us, and we appreciate you taking the time to leave us a review.

Thanks again for choosing us for your mobile services!

If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.


Best wishes,

Joe @ Chadwell