Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Simon, Micky and Rayan we were helpful to us. We bought our wardrobe but it came unassembled, we reached out to unicom just yesterday evening and it was all sorted by 10am today. Thanks to Micky and... Ver mais

Classificada 5 em 5 estrelas

I just wanted to take a moment to give a shoutout to Lee for his exceptional customer service. He was an absolute pleasure to deal with when shopping business phone service. I'm a small business owne... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolutely terrible company. I am getting charged over a grand a month due to 'estimated readings', which they can make up arbitrarily. Each month my bill increases by a couple hundred pounds despit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I just had a phone call regarding landline and broadband. Chloe who rang male was a very experienced and professional. She did explain everything clearly and also went through another services wh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação
  2. Operador de Internet
  3. Operadora de telecomunicações
  4. Serviço de hospedagem web

Informação fornecida por diversas fontes externas

Saving over 100,000 small UK businesses money on their business telecoms and energy for over 16 years. Unicom is the one provider, one bill, one solution to its customers. Unicom provides small businesses with outstanding value for money on business line rental and calls, broadband, mobile and energy services, supported by a dedicated team of UK customer service advisers.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(3096)

3 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Simon, Micky and Rayan

Simon, Micky and Rayan we were helpful to us. We bought our wardrobe but it came unassembled, we reached out to unicom just yesterday evening and it was all sorted by 10am today. Thanks to Micky and Rayan and Simon
48 walgrave Street.
Thanks alot. We appreciate your sincere help

29 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Sexual assault

I worked for this company for two weeks, the manager sexually assaulted me and I had to take them to tribunal just to get my wages.

They actually get their staff to try and trick potential customers into agreeing to an appointment for a quote by pretending that they are arranging an appointment for alternative purposes and they get staff to bypass secretaries of businesses by asking to speak to the manager about a "financial matter".

If we did not get enough appointments arranged we had to stand up to make phone calls and we could only sit down again when we got more.

9 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

when the company switched over to digital…

TO LEE HILL ? CEO - CLEAR BUSINESS
when the company switched over to digital. I had an almost incomprehensible set of equipment sent to me, which I did my best to install
It didn't work.
I then spent almost 3 weeks trying to contact their "Technical Team" (if they actually have such a thing). I rang EVERY DAY usually 3 -4 times. EVERY DAY. I was always put on hold, I waited and waited 20-30 minutes at a time - NEVER got an answer
So, having no phone service at all, I decided to switch to BT. I then got AN IMMEDIATE response from UNICOM/CLEAR BUSINESS, threatening me with a £1500 charge if I switched.
I TRIED to call them about this charge, and I was immediately told that I WOULD BE PUT THROUGH TO (yes you guessed it) the mythical ? "Technical Team"
I waited another 30 minutes with no response

I would add that 4 weeks on, I have never had a response from the "Technical Team" or any other branch of this appalling business about any aspect of this problem

4 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Would like to appreciate UNICOM for…

Would like to appreciate UNICOM for their prompt response when I was stranded and locked my key inside my room at midnight (my bad as this is the second time it’s happening in 2 weeks)
Emmanuel was quick to respond despite the inconvenience. I recommend UNICOM

4 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had an issue with a service users…

I had an issue with a service users front door not being able to open, and contacted Graham directly to have this resolved, and Graham completed the work within 20 minutes and the issue was resolved.

18 de dezembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

I am impressed with Graham…

I am impressed with Graham Featherstone’s prompt response today. He was precise, apt and straightforward. My needs were met with the urgency it required. Thank you, Unicom for the job well done!

9 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Satisfactory Job done

I'm extremely impressed with the exceptional service provided by
UNICOM agency team, particularly Graham, Marlon, Alex, Emmanuel, and Godson. They promptly responded to my concerns and efficiently addressed the issues in my apartment.

Their professionalism, attention to detail, and commitment to customer satisfaction are truly commendable. The team worked diligently to ensure that all necessary repairs and replacements were made in a timely manner.

I'm grateful for their hard work and dedication. I highly recommend this agency to anyone seeking reliable and efficient property management services. Thank you, Graham, Marlon, Alex, Emmanuel, and Godson, for your outstanding service!

2 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

TERRIBLE

I would recommend that this Company and its new guise, Clear Business, be avoided. The service is terrible and they end up overcharging (was being charged £85+ for broadband and phone line - new supplier is down to £26)

2 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID AT ALL COSTS

THE MOST DREADFUL COMPANY I HAVE EVER DEALT WITH- POOR SERVICE, HIGH PRICES, STAFF WHO CONSTANTLY PALM YOU OFF WITH EXCUSES JUST TO GET RID OF YOU.
NEVER DEAL WITH THESE PEOPLE.
MANAGED TO GET AWAY FROM THEM WITHOUT PENALTY -HOME PHONE AND BROADBAND- BUT HAD TO GIVE UP MY LANDLINE AS THEY COULD NOT PROVIDE IT TO WORK.
IT REALLY IS SUCH A RELIEF TO HAVE GOT AWAY FROM THEM, AND NEW PROVIDER IS UNDER HALF THEIR COST.
NEVER HAVING TO SPEAK TO UNICOM AGAIN IS A JOY.

8 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very quick with repairs

Very quick with repairs! I had a sink clogged and after calling the request Graham showed up in 10-20 mins and fixed it for me.

10th month of tenancy and they were always quick with solving problems!

22 de julho de 2024
Opinião espontânea

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