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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a Steelcase Leap V2 off them, and cannot tell that it's refurbished or used at all. Really comfortable and great experience, would order again in the future.

Classificada 5 em 5 estrelas

Ordered a celle chair from here, first delivery got lost by dhl so they promptly sent a new chair with dpd and that came straight away! Great customer service and chair is amazing

Classificada 5 em 5 estrelas

I bought a Herman Miller Aeron Size B, standard fixed arms with fixed posture tilt/limiter. The rear and forward tilt controls were missing the knobs and the tension control was faulty. I contacted Sy... Ver mais

Classificada 4 em 5 estrelas

The chair itself is great, ordering was easy and the chair was despatched promptly enough. My only concern is dhl, they were dreadful. Having said that, Symon were helpful and friendly and did their... Ver mais

Informações sobre a empresa

  1. Loja de mobiliário para escritório usado

Escrito pela empresa

Best brands off office chairs and carpet tiles , new & second hand all with free delivery


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

70 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great prices and quick delivery

Following the untimely demise of my previous chair, I placed an order for a very reasonably priced and high spec used Walter Knoll Generation on the 28th of July. It arrived on my doorstep fully assembled on the 31st. You really can't beat that level of service, especially for the price. Two weeks on, the chair is perfect and hasn't given me any issues.

28 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I bought a Herman Miller Aeron Size B

I bought a Herman Miller Aeron Size B, standard fixed arms with fixed posture tilt/limiter. The rear and forward tilt controls were missing the knobs and the tension control was faulty. I contacted Symon Furniture and they replied straight away and got a replacement chair delivered within a few days. So, I'm happy with the service.

29 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Faulty goods not taken back

Attempted to return an office chair, it was too big but but also the gas lift didn't work.
Unfortunately I contacted them late for the return (illness, life, etc in between), and didn't point out the fault upfront - but ever since they have been blanking me, not picking up the phone and ignoring my emails. I would expect them to take back faulty goods, irrespective of timeline - so not a good experience.

28 de maio de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Recently

Recently, I purchased carpet tiles. The delivery was very quick. The carpet tiles were used and not new, so they needed a little cleaning, but after that, they looked good. I am pleased with how they turned out and will use the firm again. Thank you..

11 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality refurbished office furniture

I bought a refurbished Steelcase leap v2 from Symon and it's exactly as described and in very good condition overall. As others have mentioned the delivery time is a little longer than some bigger retailers but I'm happy to wait for quality and that's exactly what I got.

26 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No VAT on invoice which I consider a shady practice

Although the item I received was as expected it still took over a week to dispatch on a £600 order.

It then took another week for the company to prepare an invoice after my first request.

More egregiously the company does not have VAT on their invoices even though they are a VAT registered business. As a result businesses making purchases for standard office items do not get VAT relief which is a fantastic loophole for Symon furniture on their main business product.

15 de fevereiro de 2025
Opinião espontânea
logótipo da Symon Furniture & Interior

Resposta da Symon Furniture & Interior

Thank you for your review. It's a shame that the condition of the chair and other aspects weren't mentioned.

Regarding the delivery, we offer free delivery within 4 to 10 working days, and we apologize if there was any confusion about the timing.

We are constantly working to improve our dispatch process, and your comments will be taken into account for future improvements.

Regarding VAT, we operate with both VAT margin and standard VAT on our products. Some items are priced with VAT included, while others follow the VAT margin scheme, which is why VAT is not explicitly shown on all invoices. Unfortunately, this means we cannot charge VAT on certain products as per the regulations for VAT margin schemes.

We appreciate your understanding, and if you require any clarification or further assistance, please don't hesitate to reach out.

Thank you for your business!

Classificada 5 em 5 estrelas

Recommended

Very pleased with the chair, order process and communication. Just needed to be patient with delivery.

1 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We ordered tiles

We ordered tiles, had various questions, very responsive, turned up on pallets are look great
Thank you so much, would highly recommend

7 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Steelcase Leap V2

Steelcase Leap V2, Feels good as new. You wouldnt know it was a refurb. Very pleased with my purchase. Fast Delivery.

4 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from Symon furniture

Great service from Symon furniture. I bought a refurbished steelcase chair. It was as described and in fact, if you told me it was new, I’d have believed it. It was delivered and even carried up a flight of stairs to my flat. Great communication and courtesy from symon furniture. Would definitely recommend and I would buy from again.

7 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent refurbished condition, very happy.

Chair (Herman Miller Aeron) arrived safely and the refurbished quality is very good, showing barely any signs of use. Very happy and would recommend.

While I was able to find manuals/instructions online, I think some buyers could benefit from having instructions included in the box or sent via email.

7 de dezembro de 2024

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