I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate... Ver mais
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Leia as opiniões dos outros
First time using the app. Easy to use. Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged a... Ver mais
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Excellent service and very competitively priced! Never used this company before but took a flyer as my usual engineer let me down!! Very impressed with their service. Quick and efficient and did no... Ver mais
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I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was help... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A platform where landlords and service providers can effortlessly manage their residential property bookings
Informações de contacto
Wynne Avenue, Beech Court, M60 Office Park, Swinton, M27 8FF, Salford, Reino Unido
- 01618833452
- info@symple.co.uk
- symple.co.uk
4,9
Excelente
161 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really happy with the service
Really happy with the service it has changed my business it made me more organised and efficient. I just wished I found the company sooner it has been a game changer for us.
6 de fevereiro de 2025
Resposta da symple.co.uk
Many thanks Andrew for your wonderful review of Symple. You have highlighted some of key reasons for our existence, to help clients become better organised and improve efficiency when dealing with property certifications and non emergency call outs.
We are thrilled to hear that you are satisfied with the service you have received so far and we look forward to continuing our working relationship with yourself and the rest of the team.
Kind regards,
The Customer Success Team
Great communication
Great communication, really helpful, cannot recommend highly enough
20 de janeiro de 2025
Opinião espontânea
Resposta da symple.co.uk
Thank you Robert for you kind 5* review. It is lovely to get such positive feedback from our service providers, and to know that you enjoy working with us is great to hear.
Kind regards,
The Customer Success Team
We are new to Symple and have been…
We are new to Symple and have been using them for about 2 months now, but so far I am impressed by their services and staff. Georgina has especially stood out in her customer service. Based on the support offered so far, we will continue using them and are increasing the level of business we have allocated towards them.
13 de janeiro de 2025
Opinião espontânea
Resposta da symple.co.uk
Thank you very much Alex for your very kind 5* review. We are very happy to hear that you have been impressed with the service received and the efforts of our Customer Success Team. We look forward to this exciting journey we have started together.
Kind regards,
The Customer Success Team
Resposta da symple.co.uk
Thank you for your 5* review and kind words Sampson.
Kind regards,
The Customer Success Team
Grat communication and quick response
Grat communication and quick response , I'll definitely recommend
4 de dezembro de 2024
Resposta da symple.co.uk
Thank you very much for your lovely 5* star review of Symple and it is nice to hear that would recommend our company to others.
Kind regards,
The Customer Success Team
Sateeshs communication was excellent
Sateeshs communication was excellent, he was very professional, punctual, respectful and polite, a real asset to the team. I couldn't have had a more positive experience.
Please ensure that Sateesh is aware of the above.
22 de outubro de 2024
Opinião espontânea
Resposta da symple.co.uk
Thank you Ian for such a wonderful review of our service provider Sateesh. It is so lovely to hear that our engineers offer professionalism and a friendly attitude whilst undertaking our inspections. Your feedback has been shared with Sateesh directly.
Kind regards,
The Customer Success Team
Very prompt and very professional.
20 de setembro de 2024
Resposta da symple.co.uk
Thank you Jamie for your 5* review. It is great to hear that we were able to deliver an excellent service to yourself. We look forward to working with again in the near future.
Kind regards,
The Customer Success Team
Managed to get both the Gas and…
Managed to get both the Gas and Electrical survey booked on the same day. Both turned up on time and were very polite. Received the certificate over email first thing the following morning. Very pleased.
20 de setembro de 2024
Resposta da symple.co.uk
Thank you Georgie for your very kind 5* review. We are thrilled to hear you were pleased with your Symple experience. It is also lovely to hear positive feedback regarding our engineers.
Kind regards,
The Customer Success Team
First time using the app.
First time using the app.
Easy to use.
Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged access with the customer added visit date to the calender.
Once job was completed uploaded EPC then submitted.
It's Symple to use. Highly recommend.
27 de agosto de 2024
Opinião espontânea
Resposta da symple.co.uk
Thanks Andy for such a nice 5* review. It is lovely to get feedback from our service providers too, so thank you for sharing your thoughts.
Kind regards,
The Customer Success Team
The lady who came was amazing so…
The lady who came was amazing so friendly and professional great service nice to see that is this cutthroat day we live in many thanks x
21 de agosto de 2024
Resposta da symple.co.uk
Thank you Steve for your kind 5* review. It is lovely to hear such nice feedback regarding our service providers, we will pass on you lovely words to Kelly personally.
Kind regards,
The Customer Success Team
Great service
Great service ! Would highly recommend.
Excellent company to deal with.
14 de agosto de 2024
Opinião espontânea
Resposta da symple.co.uk
Thank you Natalie for your lovely 5* review. Your kind words mean a lot to our company.
Kind regards,
The Customer Success Team
Excellent Service
We have used Symple for our letting agency for around a year, and they have been a breath of fresh air. Easy to order, quick certificates that are always spot on. Easy invoicing system. Nothing is too much trouble for them - the back office team are great. Highly recommend!
13 de agosto de 2024
Opinião espontânea
Resposta da symple.co.uk
Thank you Online Letting Agents for your very kind 5* review. We are thrilled to hear that we have provided you with exemplary customer service. We treat every client of ours exactly how we would wish to be treated and we wanted to ensure ease of use. Your review clarifies that we are successfully doing so. We are very happy that you have been impressed by Symple and we looking forward to continuing to work with yourselves.
Kind regards,
The Customer Success Team
Amazing experience!
Amazing experience with the everyone at the Symple team! I recently used them for a property I let - the team were able to provide a gas safety certificate, EPC and EICRs. They were quick, efficient and had the best customer service. Thoroughly recommended and will be using again.
13 de agosto de 2024
Opinião espontânea
Resposta da symple.co.uk
Thank you Jemma for your lovely 5* review. How nice to hear that you had a wonderful experience with ourselves and that our team were able to provide excellent customer service to meet your needs. We thank you for choosing Symple for your property certifications.
Kind regards,
The Customer Success Team
Gas inspection
After an initial problem I have been impressed with the way the company has sorted the gas report
6 de agosto de 2024
Opinião espontânea
Resposta da symple.co.uk
We firstly would like to apologise that you did not have a great experience with one of our services. We wanted to ensure that you were satisfied with all four services, as we pride ourselves on providing excellent customer service.
We hope that any inconvenience caused by this matter is now resolved, and we are pleased that you are satisfied with our apology offering.
Kind regards,
The Customer Success Team
Fantastic!
Fantastic! As a property manager, having systems that streamline tasks into a single portal is crucial, and Symple excels in this regard. Their platform integrates all necessary functions seamlessly, making my job significantly more efficient. The customer service is outstanding, always responsive and helpful, Georgina in particular has been fabulous! Additionally, their website boasts an intuitive and user-friendly design, making navigation a breeze. I highly recommend Symple to anyone seeking a comprehensive and reliable property management solution.
1 de agosto de 2024
Opinião espontânea
Resposta da symple.co.uk
Thank you very much Mia for such a glowing 5* review. We are truly flattered by your kind words regarding our platform. We also appreciate your feedback regarding Georgina and this will be shared with her personally. We look forward to this lovely working relationship with yourself and the team.
Kind regards,
The Customer Success Team
Amazing customer service from Joanne
Amazing customer service from Joanne. She helped me book an EICR, Gas and EPC for my rental property that is not local to me and arrange it all for the same day within a two hour time slot to fit in with my tenant. Easy payment on their website and so professional, would highly recommend!
23 de julho de 2024
Opinião espontânea
Resposta da symple.co.uk
Thank you Belinda for your very kind review. And many thanks also for your lovely feedback about Joanne, this has been shared with her personally. It is refreshing to hear we were able to support your requirements and in return you are now a satisfied customer.
Kind regards,
The Customer Success Team
So far so good using Symple
So far so good using Symple, Hassle free not having to call for updates. Very quick and efficient.
Will use for all future properties.
19 de julho de 2024
Opinião espontânea
Resposta da symple.co.uk
Thank you Jess for your very kind 5* review. We are thrilled to hear you had a great first experience with ourselves, and we delivered exactly what we set out to achieve. We look forward to assisting you with your remaining properties.
Kind regards,
The Customer Success Team
Fast and easy transaction
Fast and easy transaction, good service, will use again definitely.
20 de junho de 2024
Resposta da symple.co.uk
Thank you Joanna for your very kind 5* review. How wonderful to hear you had a simple and efficient experience. We look forward to assisting you with future properties.
Kind regards,
The Customer Success Team
Great support and easy to use online app
Online app was easy to work with and support was fast when needed
10 de junho de 2024
Opinião espontânea
Resposta da symple.co.uk
Thank you for your lovely review. It's great to hear you have had a great experience using our app. And we are pleased to know that our team were able to support you when needed.
Kind regards,
The Customer Success Team
Really impressed with Symple
Really impressed with Symple. Thorough and helpful from the start. Being new to the industry I was a little unsure about how everything worked but with the guidance of the staff from Symple it was incredibly straightforward.
3 de junho de 2024
Opinião espontânea
Resposta da symple.co.uk
Thank you Mark for your very kind 5* review. We are thrilled to hear that our team were able to provide you with reassurance and support where required.
Kind regards,
The Customer Success Team
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