I built a garden tandoor but the winter weather damaged it; I needed repair clay! Not only did I get the material quicker than I thought possible I also got detailed support in how to do the work. ‘Se... Ver mais
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Leia as opiniões dos outros
Bought one recently (22inch). The team was very helpful with answering questions pre and post purchase and helping me decide accessories to take, and troubleshooting. Delivery was prompt, and the oven... Ver mais
Ordered Friday and Arrived Wednesday. Serious piece of kit and reassuringly heavy. Had a couple of questions so sent them a message and nice chap called me within 5 mins to help. I did my first co... Ver mais
Excellent after sales support, talking me through step by step of how to repair the inner wall of my tandoor after I accidentally left it out in the rain, damaging the inside. Despite having the p... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Tandoor Master we sell authentic gas tandoors, charcoal tandoor ovens, skewers, naan gaddis and other accessories.
Informações de contacto
Carr Manor Cresent, LS17 5DD, Leeds, Reino Unido
- 01138378383
- hello@tandoormaster.com
- tandoormaster.com
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Fantastic expert support!
I built a garden tandoor but the winter weather damaged it; I needed repair clay! Not only did I get the material quicker than I thought possible I also got detailed support in how to do the work. ‘Send me pictures of the damage.’ Five minutes later, it was like having the expert visiting my garden. And, all of this was after business hours and at the weekend. I really can’t praise the people highly enough!
Delicious authentic food on first try
Bought one recently (22inch). The team was very helpful with answering questions pre and post purchase and helping me decide accessories to take, and troubleshooting. Delivery was prompt, and the oven was all set up to use. Made delicious chicken wings and naan bread so far, oven is super easy to use and retains heat far better than conventional bbqs, efficient on use of coals. Highly recommended- much better value vs a green egg (which can’t do naans).
Very quick responses and fast delivery
Very friendly and always reachable. Fast delivery and no confusion.
Top services
Excellent after sales support
Excellent after sales support, talking me through step by step of how to repair the inner wall of my tandoor after I accidentally left it out in the rain, damaging the inside. Despite having the product for a year or two already, tandoor master were so proactive in helping.
Support via WhatsApp message was very efficient compared to the traditional emails where any other company would have you waiting days for answers to each question.
The product itself is of high quality.
After sales support
Due to import tariffs and customs issues, I received my order later than originally promised. However, the company handled the situation professionally, kept me informed throughout the process, and did their best to help wherever they could. Their communication and after-sales support were excellent. I really appreciated their commitment to customer service despite circumstances beyond their control.
The best service cant fault them…
The best service cant fault them quality of product is high quality
Great service, great oven!
Helpful, friendly service helping me choose the right oven for my husband's birthday.
We have had some awesome food from it already. The chicken was so tender and flavoursome.
Would definitely recommend.
Great personal service
Great personal service. Product is fantastic and delivered quickly and safely. Really happy with everything. Well done to
Such a good company.
Love the tandoor
Love the tandoor, really easy to use food been amazing.
Only negative is the delivery was supposed to be Friday but didn't arrive till Tuesday and I waited in on Friday my day off so was a wasted day.The tandoor it self is well made my husband loves it.
Consistently excellent
I bought my Tandoor last year from Tandoor Master and have been very happy. This latest purchase was for some more accessories. They were super helpful as one part wasn't listed in my diameter size. I emailed and got a response in a few hours and then part was made for me in the correct size and was received a few days later. The 3 orders I have placed and the items received are always great and arrived quickly. I can highly recommend Tandoor Master
Very helpful and prompt service
Very helpful and prompt service. So far so good with the actual tandoor.
Am very happy generally with the odd minor reservation.
So far, so good!
Great turnaround - sent abroad! Not used yet, but the tandoor looks really well made.
Great tandoor, flawless customer service
Tandoor arrived, very well packaged. Excellent design and quality build. Followed instructions for seasoning and first use to the letter. Fantastic oven, cooks to perfection, easy to use and at a very reasonable price.
Communication with the team prior to purchase and aftercare excellent. They responded to questions instantly, even at weekends!
Great oven and amazing customer service; don’t hesitate in buying a tandoor from the Tandoor Masters.
Daz has been brilliant with delivery…
Daz has been brilliant with delivery dates and when we hadn’t received the clay balls was on it and they got delivered today so great service
Highly recommended
I've always fancied having a go at cooking proper naan breads and was looking for a tandoor so I could do this (and kebabs) and this company came up.
I ordered this the day before Christmas so wasn't expecting delivery before the new year (and was correct). The first working day back in the new year however I received a WhatsApp message from them thanking me for my order and apologising for the delay, which was unnecessary and then it arrived on the Wednesday.
I ordered the charcoal Tandoor 15 with additional grill It is extremely heavy when it arrives so be aware of that. I've not used it yet but it seems to be well made and the accessories are all of good quality.
Unfortunately since I got it it's snowed and been sub zero temperatures so just waiting for it to warm up a bit before I can try it!
Our oven arrived earlier than expected
Our oven arrived earlier than expected, we did have one missing part that was sent out first class post on the Friday and received early Monday morning
Fantastic service
Customer service before and after buying one of their tandoors was second to none. I have never received such a prompt, friendly and helpful service quite like it before.
Great tandoor and accessories.
Thank you Daz.
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