Pretty awful experience. I saw the ad on a holiday flight, and I’m very pale so avoided the sun in favour of a fake tan. I’ve tried other providers previously. I watched a YouTube video. I fo... Ver mais
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Leia as opiniões dos outros
Absolutely love TanOrganic tanning oil! I have very fair skin and most tanning products just look very fake. I could hardly believe it the first time I tried it; lovely natural glow and No streaks... Ver mais
Tan Organic has been my favourite brand for tanning oil since 2018! As soon as I started using their products, in fact- I can’t use anything else! The colour matches my own real tan in the summer t... Ver mais
A empresa respondeu
1st time ordering direct through the Tan Organic website, usually I'll purchase in Boots or Dunnes Stores. I found out you can buy refills for the oils & creams that I didn't know about. 200ml oil ref... Ver mais
Informações sobre a empresa
- Escritório de empresa
- Fábrica de cosméticos
- Loja de cosméticos
- Grossista de cosméticos
- Salão de bronzeamento
Escrito pela empresa
The world’s first & only Eco Certified, Organic Self-Tan Brand We fight for healthy, nourished skin and a happy planet. We are both science and nature, every product we make is packed with love, passion and considered ingredients. We are passionate about being good to our planet, we will always be kind to it and make the most of its natural, enriched ingredients. We will never compromise on quality and our commitment to effective innovation and kindness to all TanKind is our business integrity. To us, people and the planet come first before margins, and our team is dedicated to delivering a little bit of sunshine in every bottle. Our products are packed with goodness and our people packed with kindness and gratitude.
Informações de contacto
106 Merrion Road Dublin 4 , D04 H6X9, Dublin, Irlanda
- info@thekindbrandcompany.com
- tanorganic.com
4,3
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hassle free and amazing product
Good service, fantastic product. 10 out of 10 from me
1 de setembro de 2023
Resposta da TanOrganic
We're delighted to hear that you're happy with our service and product.
Kindest,
Soumya
Excellent service such a quick…
Excellent service such a quick delivery. Such a natural product will definitely be ordering more
29 de agosto de 2023
Resposta da TanOrganic
Thank you so much for your kind words!
We're delighted to hear that you had a positive experience with our service and that you're enjoying our natural products.
We look forward to serving you again in the future! 😊🌿
Kindest,
Soumya
Amazing products & fast delivery ❤️
27 de agosto de 2023
Resposta da TanOrganic
Thank you for your kind words! We're thrilled to hear you're loving our products and experiencing speedy delivery. ❤️
Kindest -
Soumya
TanOrganic best Tan ever and I have tried them all …
TanOrganic is my favourite tan I would not use anything else.
30 de agosto de 2023
Resposta da TanOrganic
Thank you for your glowing review! We're delighted you're loving our tanning products. ☀️
Kindest,
Soumya
Great product
I’ve been using the facial serum for several years and love it - I go through around two bottles a year.
The delivery is always quick (usually within a week of placing an order).
20 de agosto de 2023
Resposta da TanOrganic
We're thrilled you're bronzing beautifully with our tanning products! Thanks for choosing us.
Great product and great experience
19 de julho de 2023
Opinião espontânea
Resposta da TanOrganic
Thank you for your kind words!
The Instant is the best product ever…
The Instant is the best product ever !!! I bought it in Tesco after a friend recommending. Its certified Organic and prefect for my sensitive skin. I only needed to use the tiniest amount for my arms and legs and got so many compliments. Highly recommend and its worth the extra money
29 de agosto de 2023
Opinião espontânea
Resposta da TanOrganic
Your recommendation means a lot to us. Our commitment to certified organic ingredients and quality truly pays off for sensitive skin. Thank you for choosing us and for your fantastic feedback! ☀️😊
Order went thru without me knowing and…
Order went thru without me knowing and couldn't put in my discount code. I've emailed a week ago about this and no response. Disappointed.
30 de julho de 2023
Resposta da TanOrganic
Hello ,
First and foremost, I'd like to sincerely apologize for the inconvenience you've experienced with your order and the delay in our response. We understand how frustrating it can be when things don't go as expected, especially when it comes to online shopping.
Regarding the discount code, I'd be more than happy to look into this for you. If the order hasn't been dispatched or if there's any way we can adjust the pricing, we will certainly do our best to accommodate your request.
Please could you provide your order number or the email address associated with your purchase? This will help us expedite the process. Alternatively, you can reach out to us directly at orders@thekindbrandcompany.com with the details, and we'll prioritize your concern.
Thank you for bringing this to our attention. We value your feedback and are always striving to improve our customer experience. We hope to resolve this matter promptly and regain your trust.
Looks very natural
21 de julho de 2023
Resposta da TanOrganic
Hello Del,
Wow! We're absolutely thrilled to read your 5-star review! 🌟
Thank you so much for taking the time to share your positive experience with our Tanorganic products. It's feedback like yours that motivates us to continue delivering top-notch products and ensuring our customers have the best experience possible.
We're grateful for your support and trust in our brand. If you ever have any questions or need recommendations in the future, please don't hesitate to reach out. We're here to help!
Wishing you a sun-kissed and radiant day ahead! ☀️
I’m still waiting for my purchase to…
I’m still waiting for my purchase to arrive, ordered 4th July.
No reply to my emails or on their contact form on their website.
Can someone please have the courtesy to update me?
23 de julho de 2023
Opinião espontânea
Resposta da TanOrganic
I apologize for the delay and any inconvenience caused. We take your concerns seriously and will make every effort to provide you with an update promptly. Please contact us at info@tanorganic.com, and we will assist you with your order status as soon as possible. Your satisfaction is important to us. Thank you for your patience. 🙏🏽
Kindest,
Soumya
Tampered bottle in post, no reply to emails
My wife got a serum in the post in Ireland, it was definitely tampered with, there was some missing from the bottle. I emailed twice asking if anything could be done and I have received no reply. I sent email over a week ago and got nothing back.
6 de julho de 2023
Resposta da TanOrganic
I'm terribly sorry to hear about the issue with your wife's serum, and I apologize for the lack of response to your emails. This is not the level of service we aim to provide. Please accept our sincerest apologies for any inconvenience caused. We take this matter seriously, and we will investigate and resolve it promptly. Kindly check your email for a response, and if you don't receive one shortly, please contact us again at info@tanorganic.com so we can assist you with this matter as quickly as possible. Your satisfaction is important to us, and we appreciate your patience. 🙏🏽
I have received an email to say my…
I have received an email to say my parcel was delivered by fastrack and they left it outside my door behind s flower pot. I do not have a flower pot outside my door and have not received my parcel. This is very unsatisfactory. My telephone number is 0872643771 can someone please investigate and call me.
Many thanks
Anne Marie
29 de junho de 2023
Resposta da TanOrganic
Thank you for your wonderful feedback! We're thrilled you're loving our product, and we're committed to providing you with prompt and excellent service. Your satisfaction is our top priority! ☀️😊
Purchasing it again!
Love this product not the first time I have purchased it and very happy to be purchasing it again. The dry oil isn't greasy and your skin feels amazing after using it
17 de junho de 2023
Resposta da TanOrganic
Hi KMH,
Thank you for the positive feedback, we really appreciate your support!
Kindest,
Robyn
Resposta da TanOrganic
Hi Anne Marie,
Thank you for the positive feedback, we really appreciate your support!
Kindest,
Robyn
Not sure if faulty as liquid very hard…
Not sure if faulty as liquid very hard to get out of bottle with thicker consistency, and not as easy to spread. Also one bottle broken when arrived and still waiting on replacement
6 de junho de 2023
Resposta da TanOrganic
Hi Martina,
I am very sorry to hear you had difficulty with our product.
If you give the bottle a good shake and remove the seal, it can help the product glide out better.
I can assure you your replacement was sent out and you should have received it by now. Please contact info@thekindbrandcompany.com for further assistance.
Kindest,
Robyn
Product all smashed
Product all smashed. Bottle broken. Still waiting on replacement delivery. Taking 1 month now to receive my ‘Tanorganic’.
2 de junho de 2023
Resposta da TanOrganic
Hi Helen,
I am very sorry to hear about your faulty bottle.
I can confirm a replacement was dispatched and you should have received it by now. Please contact info@thekindbrandcompany.com for further assistance.
Kindest,
Robyn
Not quite as easy to put on as i was…
Not quite as easy to put on as i was lead to believe. There was definitely a few streaks and missed spots!I had no idea how many drops to use and as there is no guide colour no idea of missed bits.
Nice colour, no smell and lovely feel on my skin. Absolutely no transfer onto the bed sheets. With a little trial and error i do believe i will improve my application technique and be left with a very natural tan.
20 de maio de 2023
Resposta da TanOrganic
Hi Tracy,
I'm sorry you had a negative experience with our products.
I assume you are referring to the Self-Tan Oil as it is our only self-tanning product aside from the facial oil with no guide colour?
We recommend reapplying the product to the missed areas for a flawless, even glow.
Kindest,
Robyn
I have been using Tanorganic for years
I have been using Tanorganic for years, actually since it first arrived on the shelves but this was my first time ordering directly from the website. The service was quick and efficient.
As for the product, I am a redhead and it is not easy to find a nice shade for celtic skin but the tanning oil is ideal, it provides a beautiful summer glow that looks natural. I highly recommend this product to others. Love it!
31 de maio de 2023
Opinião espontânea
Resposta da TanOrganic
Hi FK,
Thank you for the positive feedback, we really appreciate your support!
Kindest,
Robyn
Resposta da TanOrganic
Hi Mary,
I am very sorry to hear you had a negative experience with our products.
Our products are formulated using 100% natural organic ingredients which are kind and hydrating to the skin.
Could you please let me know which product you are referring to?
Kindest,
Robyn
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