Banner for Tap-Spares

Tap-Spares Opiniões 

116
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really helpful people .I realised that I had mistakenly described my tap as hot and cold but I realised that it also had a pure water function.The guys changed the order without any charge.They also s... Ver mais

Classificada 5 em 5 estrelas

Quick response to an email query from me, quick response to my providing photos then speedily and happily resolved to my entire satisfaction by the contact staff... (by Shelli and Kris) I'd suggest th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I spoke to Steve who sorted the problem with the minimum of fuss know exactly what he was talking about and send me a link to the spare that I needed thank you

A empresa respondeu

Informações sobre a empresa

  1. Loja de utensílios de cozinha
  2. Fornecedor de peças para eletrodomésticos
  3. Loja self-service
  4. Loja de bricolage, casa e jardim
  5. Remodelador de cozinhas

Escrito pela empresa

Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.

Our promise to you

Escrito pela empresa

Helping you find the right part
Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.

Genuine Spare Parts Guaranteed

Parts you can trust

We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.

Informações de contacto

Don't Replace It. Repair It.

Find genuine replacement parts for kitchen taps and boiling water taps

4,8

Excelente

TrustScore: 5 em 5

116 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(116)

57 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing service

Steve was so helpful and guided me through the process of checking which new cartridge was causing the dripping from the spout. I learnt something new with his instructions! He kindly ordered the replacement part and some extras which he assures me will fix the problem. His clear instructions has made my day after struggling for hours to work out a solution on my own. Five ⭐️⭐️⭐️⭐️⭐️ for Steve.

14 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Rang thro for tech info on specific tap…

Rang thro for tech info on specific tap and the employee was very helpful in helping me order a new part. No pressure, and new part arrived and I was able to replace and repair in no time

11 de abril de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi Carl, Thank you for your feedback! It's great to hear everything arrived quickly and you were able to get it sorted in no time!

Classificada 5 em 5 estrelas

Great Job!

Lindsey in Customer Service was brilliant. Professional and knowledgeable and she made sure the part I needed was dispatched immediately. Would definitely recommend.

4 de abril de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi Jeremy, thank you for the brilliant review and recommendation!

Classificada 5 em 5 estrelas

Tap O-rings quickly identified online

Tap O-rings quickly identified online, delivered on schedule. I used the site's own video to fit the replacements and found it very helpful. And the parts actually fitted. Good experience.

28 de março de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi Nicholas, thank you for the great review!

Classificada 5 em 5 estrelas

We had a leaking spout on our kitchen…

We had a leaking spout on our kitchen tap.
They sent a brand new spout and it arrived really quickly.
The customer service at Abode has been absolutely brilliant.....thry really are so helpful and very friendly, they couldn't have been better and they're second to none in my opinion. Thank you so much.

26 de março de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi Annie, thank you for the fantastic review! We're so pleased we could get this resolved quickly for you.

Classificada 5 em 5 estrelas

Lindsey is a superstar

Lindsey is a superstar

(Proboil customer service team)

As I ordered using PayPal the billing address was fine but delivery address defaulted to my old one, nothing was too much trouble for Lindsey, she helped me, called DPD to fix the issue and contacted me again with an update. As you'd dream customer service should be, would use again just because of Lindsey

27 de março de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi IP, Thank you for your lovely feedback. We’re so pleased our team could get everything sorted for you.
We’ll be sure to pass your kind words on, and we really appreciate your support!

Classificada 4 em 5 estrelas

Ordered a replacement aereator nozzle…

Ordered a replacement aereator nozzle for an out of production Atlas 4 part mixer tap. It arrived very quickly and fitted fine only downside was it was not the same finish as the original tap. Overall I'm well pleased with the service.

21 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Needed a spout O ring set for a now out…

Needed a spout O ring set for a now out of production Adobe kitchen mixer tap.

Parts came within two days, fitted a treat and all for the sum of £8.99 delivered.

Top company, thanks.

14 de março de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi Rob, thank you for taking the time to leave a review. It's great to hear everything arrived quickly and fitted perfectly. We really appreciate your support!

Classificada 5 em 5 estrelas

Excellent service …

Excellent service and very professional. Thank you again for prompt assistance

27 de fevereiro de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi Ian, thank you for the great review!

Classificada 5 em 5 estrelas

Excellent fast service parts fit…

Excellent fast service parts fit perfectly would recommend and use again Thanks Eric

25 de fevereiro de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi Eric, thank you for the great review! We really appreciate the recommendation.

Classificada 5 em 5 estrelas

Our kitchen mixer tap handle cracked

Our kitchen mixer tap handle cracked, after over 20 years of service this could be forgiven. I was more than a little surprised to find that replacement parts were available at Tap Spares. Ordered on Wednesday afternoon and they were delivered by lunchtime Friday. In this disposable era we live in, it was so satisfying to be able to find the required parts at Tap Spares. Brilliant service, highly recommended.

7 de fevereiro de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi Darren, thank you for your kind feedback. It’s great to hear your tap provided over 20 years of service!
We’re really pleased you were able to find the parts you needed and get everything sorted so quickly. We truly appreciate your recommendation!

Classificada 5 em 5 estrelas

Replacement Tap Spout

Fabulous service; had issue with leaking spout on Abode mixer tap due to corrosion.
Phoned on Monday and was offered a free of charge replacement. Requested delivery on Thursday, which arrived as promised. Easily fitted with advice offered. Really pleased.

27 de janeiro de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi Neil, thank you for your great feedback. We’re so pleased we could get everything sorted quickly for you. We really appreciate your support!

Classificada 5 em 5 estrelas

Steve was most knowledgeable and extremely helpful

Steve was most knowledgeable and extremely helpful today. He quickly identified which tap I had and sorted a part out to get it fixed.
I would have no hesitation in recommending him to family and friends.

21 de janeiro de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi Mrs J Brocklebank, Thank you for taking the time to share your experience. We’re really pleased to hear that Steve was able to help so efficiently and identify the correct tap and part so quickly. Providing knowledgeable and helpful support is very important to us, so your recommendation truly means a lot.

Classificada 5 em 5 estrelas

I made a mistake by not checking the…

I made a mistake by not checking the reviews before ordering as they weren't great. However, I'm glad I didn't listen to them because I was without a working kitchen sink and these guys were the only provider to not try and sell me the whole unit and only the bit I needed AND delivered exactly on time within the 48h they promised. Cannot fault the service and truly didn't think they'd come through based on the reviews. Personally, my experience was excellent and now I have a working tap!

14 de janeiro de 2025
Opinião espontânea
logótipo da Tap-Spares

Resposta da Tap-Spares

Hi Raees, thank you for the excellent review!

Classificada 1 em 5 estrelas

Wrongly sent item terrible service

Ordered an item from them had confirmation email item didnt arrive i had to chase them they said they didnt know what had happened to original item so sent another item out ! really.
Item arrived was wrong one when i got back to them they said i had ordered wrong one i have two confirmations from them both have different items on them. I you look at there website you cannot make a mistake. still havent got correct item that i ordered.

29 de novembro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais