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Classificada 4 em 5 estrelas

A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - i... Ver mais

Classificada 5 em 5 estrelas

This is a wonderful company from what my experience with them has been. I love everything about my Teabox. Wonderfully packaged . Also the cup and filter is so beautiful and functional. The tea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been drinking & savouring this delicious Green Nilgiri Glendale for a week now, it's soft, velvety & buttery, a moment of pure delight in every sip ! I was lucky enough to visit Nilgiri last a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As I had very little experience with tea until recently—aside from tea bags and the few "fresh" varieties one only drinks when feeling unwell—it might not seem credible for me to award five stars to T... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de chás
  2. Exportador de chá

Escrito pela empresa

WE HAVE INDIA'S FIRST 100% TRANSPARENT PROCUREMENT TEA PROCESS We have devised a unique tea-sourcing process. We work with the iconic tea gardens of India, and we procure teas within 24 to 48 hours of sampling and keep them under 3-4% moisture levels. Next, we hand sort and clean the whole leaves for impurities, before we vacuum pack and store them in a controlled dehumidified environment. This guarantees their freshness. TEABOX CONNECTS TEA TO PEOPLE. Not to distributors. Not to resellers. But to tea drinkers. Uniting the richest flavors of the finest teas with the curious, the cultivated, and the adventurous, all over the world. The freshest tea you’ve ever tasted, from crop to cup. There is simply no simpler way to experience the wonderful complexity of tea.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

352 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 64% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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Classificada 4 em 5 estrelas

A very reliable shipper of fresh teas

A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - it hasn’t helped me very much. They offer a decent range of fresh teas, some seem over- priced while others are gems. Once they have your contact details you will be showered with AI generated messages…easy enough to ignore, but still annoying at times - unsubscribe is the secret weapon 😁
You can always reconnect if so desired. Once your order hit a certain amount shipping is “free”. My guess is…..well, you guessed!
I will continue buying from teabox, afterall fresh tea is not easy to get anywhere.

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Premium Indian tea brand

Teabox is a premium Indian tea brand that focuses on fresh, direct-from-estate sourcing. Instead of the traditional long supply chain, they ship teas quickly after harvest, helping preserve aroma and flavor.

**What they do well:
*Freshness: One of their biggest strengths—many users describe the tea as noticeably more aromatic and vibrant than typical store-bought options.
*Wide variety: From Darjeeling and Assam to herbal blends, there’s a large selection for different preferences.
*Packaging & experience: Clean, modern packaging with detailed info makes it feel premium and gift-worthy.

**Where it falls short:
*Inconsistency: Certain teas don’t always match the premium hype.
*Marketing overload: Frequent promotional emails can be annoying.

**Verdict:
Teabox is one of the best platforms for exploring high-quality Indian loose-leaf tea, especially if you care about freshness and variety. While not perfect, it offers a noticeably elevated tea experience compared to regular commercial brands.
Rating: ⭐ 4.5/5 – Great for tea enthusiasts, slightly less so for casual drinkers.

24 de abril de 2026
Opinião espontânea
logótipo da Teabox

Resposta da Teabox

Dear Poulami,

Thank you so much for taking the time to share such a detailed and thoughtful review! 😊

We’re truly glad to hear that you’ve enjoyed the freshness, variety, and overall experience of our teas—that’s exactly what we strive to deliver. At the same time, we genuinely appreciate your honest feedback regarding consistency and communication. Insights like yours help us improve and serve you better.

It means a lot to us that you consider Teabox a great platform for exploring high-quality Indian teas. Thank you once again for your support and for being a part of our tea journey.

Classificada 5 em 5 estrelas

The best way to buy the finest Darjeelings

Darjeelings from Teabox never disappoint me. It provides a variety of selection of Darjeelings from all different tea estates in every stage of season. It is very amusing to experience high quality of Darjeelings with help of tea experts.

24 de abril de 2026
Opinião espontânea
logótipo da Teabox

Resposta da Teabox

Dear Jihye,

Thank you so much for your kind words. It truly means a lot to us! 😊

We’re delighted to hear that our Darjeelings continue to meet your expectations. Offering a wide selection across estates and seasons, along with guidance from our tea experts, is something we’re very passionate about.

It’s wonderful to know you’re enjoying the experience, and we look forward to bringing you many more exceptional cups ahead.

Classificada 5 em 5 estrelas

Excellent quality loose tea!

Excellent quality loose tea!
I return again and again, and will do so, hopefully for many years to come!

15 de fevereiro de 2026
logótipo da Teabox

Resposta da Teabox

Dear Greg,

Thank you so much for your wonderful feedback. It truly means a lot to us! 😊

We’re delighted to hear that you’ve been enjoying the quality of our loose leaf teas and that you keep coming back. It’s customers like you who make what we do so special.

We look forward to being a part of your tea journey for many years to come!

Classificada 5 em 5 estrelas

Converted coffee drinker.

As I had very little experience with tea until recently—aside from tea bags and the few "fresh" varieties one only drinks when feeling unwell—it might not seem credible for me to award five stars to Teabox teas. However, here comes the "but": since trying a few of these teas, I can no longer drink coffee. As an unqualified beginner, I am simply grateful for this experience. There is nothing to complain about regarding the ordering process. There is nothing to complain about regarding the ordering process. Delivery may currently take slightly longer than usual, but this is due to circumstances beyond Teabox's control.

18 de março de 2026
logótipo da Teabox

Resposta da Teabox

Dear Meyer,

Thank you so much for sharing your wonderful experience with us, it truly means a lot!

We’re absolutely delighted to hear that your journey into the world of tea has been so rewarding, and even more so that our teas have made such a lasting impression. Transitioning from coffee to tea is no small shift, and we’re honored to be a part of that change.

Your kind words about the ordering experience and your understanding regarding the delivery timelines are deeply appreciated. We always strive to ensure a smooth experience, and your support motivates us to keep doing better.

Wishing you many more delightful cups and discoveries ahead. We’re always here to accompany you on this journey!

Classificada 5 em 5 estrelas

This is a wonderful company from what…

This is a wonderful company from what my experience with them has been.
I love everything about my Teabox. Wonderfully packaged . Also the cup and filter is so beautiful and functional. The tea itself is smashing ! Then they sweetest little gift Which I adore .
They stayed in communication with me about delays, because of factors out of their control. Yet with the delays , my Teabox arrived in a timely manner.
This whole experience has been lovely!
I’m grateful for the hard workers who bring us this tradition and luxury of fine tea.
🙏🏼🇺🇸✌️❤️ Rosey

16 de abril de 2026
Opinião espontânea
logótipo da Teabox

Resposta da Teabox

Thank you so much for your incredibly kind and thoughtful words. It truly means the world to us!

We’re delighted to hear that you loved every aspect of your Teabox experience, from the packaging and teaware to the teas themselves. It’s especially heartening to know that the little details and gestures made your experience even more special.

Your appreciation for the effort behind bringing these teas to you is deeply valued, and we’re grateful for your understanding regarding the delays. Feedback like yours motivates our entire team to continue delivering the best.

Wishing you many more delightful and comforting cups of tea ahead. We look forward to serving you again soon!

Classificada 5 em 5 estrelas

Always perfect service and quality

Everything from tea box is top quality, top freshness, and a fascinating journey into different teas and their sources. I have bought so much tea from them and I’ve never been disappointed!

18 de março de 2026
logótipo da Teabox

Resposta da Teabox

Thank you so much for your wonderful feedback. It truly means a lot to us!

We’re delighted to hear that you’ve consistently enjoyed the quality, freshness, and the journey our teas bring. Your continued trust and support inspire us to keep delivering the very best.

Wishing you many more delightful cups and discoveries ahead. We look forward to serving you again soon!

Classificada 5 em 5 estrelas

Consistent Quality and Variety

I have been a loyal customer for over a decade, primarily focusing on their Darjeeling and Nilgiri Winter Frost collections. What sets Teabox apart is the exceptional quality, variety, and freshness of their leaf teas. Remarkably, the quality is often superior to buying directly from the estates, and the consistency is impressive. The packaging is always perfect, ensuring the tea arrives in fresh condition. From rare Winter Frost specialties to robust Assam Masala Chais, their selection is unmatched. While some premium teas are expensive, their frequent deals and discounts make high-end teas accessible.

15 de abril de 2026
Opinião espontânea
logótipo da Teabox

Resposta da Teabox

Hi Aniruddha,

Thank you so much for your incredible support over the years. It truly means the world to us!

We’re absolutely delighted to hear that you’ve consistently enjoyed our Darjeeling and Nilgiri Winter Frost collections. Your appreciation for the quality, freshness, and variety reassures us that we’re on the right path.

It’s especially rewarding to know that our teas, packaging, and overall experience have met your expectations time and again. Your kind words about accessibility through our offers and the consistency we strive for mean a lot to the entire team.

Thank you for being such a valued part of the Teabox journey as we look forward to many more years of sharing exceptional teas with you!

Classificada 5 em 5 estrelas

To tea or not to tea there is absolutely no question about this because it simply is Teabox !

My intention is to keep this review short and crisp but fear for the opposite 😎.

What I like so much about Teabox, well that is very simple the TOTAL PACKAGE.

It all starts with the fun promotion messages from Diwaker being the Teabox billboard. Followed by the ordering proces, the confirmation, packing, transportation and deliverance. This all is being covered by an amazing team working behind the scenes and giving their very best of themselves and those people deserves a big compliment because nothing is asked to much to make that extra yard to make it happen and feel like a real appreciated customer. A customer service level which is amazing and second to none with Pranai and hus team in the lead 🙏🙏🙏.

But then of course there is the star of the package and that are the fresh teas and chai’s carefully harvested, picked and packed and they havenever ever disappointed me.

It goes without saying that over time I do have discovered some favorite flavors. And also the chai’s so carefully composed and always BAM spot on and bringing that typical India vibe and flavors 👌.

But also is Teabox constantly working on Supply Chain improvement which I really like and embrace as a former logistics and shipping Director.

Teabox has managed to convert me from a die hard coffee drinker to a huge fresh tea and chai fan.

The market is overloaded with tea providers but nothing goes above Teabox no question about that. And the brand I can only but recommend to everyone !

Thank you your Honor I rest my Teabox case !

14 de abril de 2026
Opinião espontânea
logótipo da Teabox

Resposta da Teabox

Hi MarC,

Wow… this truly left us speechless, in the best possible way. 😊

Thank you for taking the time to share such a heartfelt and detailed review. Reading your words about the “total package” experience, from the first message to the final sip means more to us than we can express.

Your appreciation for the team, especially your kind mention of Pranai and the effort behind the scenes, genuinely warms our hearts. It’s incredibly rewarding to know that our passion and commitment are being felt so strongly.

We’re also thrilled to hear that our teas and chai have played a part in your journey from a coffee lover to a tea enthusiast, that’s truly special! And your recognition of our supply chain efforts, coming from your background, makes it even more meaningful.

Thank you once again for your trust, your support, and for recommending us so generously. We’re honored to be a part of your tea journey.

Wishing you many more “BAM spot on” tea moments ahead!

Classificada 5 em 5 estrelas

Green Nilgiri loose leaf tea

I've been drinking & savouring this delicious Green Nilgiri Glendale for a week now, it's soft, velvety & buttery, a moment of pure delight in every sip !
I was lucky enough to visit Nilgiri last autumn & fell in love with all things Nilgiri... especially this flavoursome tea !
Teabox are very efficient and prompt, the parcel took only a week to get to my door in the UK !
It does seem expensive, but a little goes a long way, to savour each sip is worth every penny ( or Rupee !!)

14 de abril de 2026
Opinião espontânea
logótipo da Teabox

Resposta da Teabox

Hi Mr.Harvey,

Thank you so much for your beautiful message, it truly means a lot to us! 😊

We’re delighted to hear how much you’re enjoying the Green Nilgiri Glendale. Your description of it being soft, velvety, and buttery perfectly captures its character. It is indeed a joy to read!

It’s also wonderful to know that your visit to Nilgiri made the experience even more special. There’s something truly magical about connecting the tea to its origin.

We’re glad the delivery reached you smoothly in the UK, and we really appreciate your understanding of the value—knowing each sip is being savoured makes it all worthwhile.

Wishing you many more moments of pure delight with every cup.

Classificada 5 em 5 estrelas

I haven't purchased loose leaf tea in…

I haven't purchased loose leaf tea in 25 years.
I love the tea box with the beautiful cup and strainer.
The instructions and spoon were perfect for me.
I used to put in less than or more than I should have.
Now I can taste all the floral notes.
Can't wait to open the deejarling tea.
That used to be my favorite.
Thank you again.
I wasn't worried about the shipping being delayed because of the war going on in the middle East.
I knew it was on the way as your company kept me informed.
I'm going to purchase another spoon if I can find it on your site.
So helpful for me anyway.
Regards,
David Brezza

13 de abril de 2026
Opinião espontânea
logótipo da Teabox

Resposta da Teabox

Thank you so much for your wonderful message. It truly made our day! 😊

We’re absolutely delighted to hear that you’re enjoying the teas, the cup with the strainer, and especially the brewing guidance. It’s amazing to know that after 25 years, you’re rediscovering loose leaf tea and now getting to fully experience those floral notes.

We’re also glad our updates during transit gave you peace of mind, that means a lot to us.

As for the spoon, we’d be happy to help you find it on our website, please feel free to reach out, and we’ll guide you right to it.

Wishing you many more delightful tea moments, and we hope your Darjeeling brings back wonderful memories!

Classificada 5 em 5 estrelas

A time for grateful reflection

When I opened my box, I was first greeted by a colorful cloth doll and a note that gave her a name, Kalpana. The story behind the doll reminds us of the people who, with great know-how and care, pick the best tea leaves for our enjoyment. Kulpana reminded me of a note my son included when he sent me a bag of his most delicious coffee (as co-founder of Unity Sourcing and Roasting). Both companies share similar philosophies. Years ago, my son told me that as I enjoy every sip, I might want to think about the people who braved treacherous mountains with the threat of snakes and scorpions so that I could get to enjoy this perfect cup. He told me that I can feel like royalty with each sip, knowing someone did that for me. It is a visualization I never have forgotten, and appreciate when I sit got a daily cuppa. I also feel that way when I drink the tea from Teabox, not only because of the perfection of it, but also because of the doll and the story. I have made a tea drinking ritual every morning, and use it as a time for grateful reflection. I purchased a new kettle with precise temperatures. I put a timer on as it steeps in the lovely glass vessel provided in my first purchase. I take in the aroma as I open the package. I admire the color that develops after a full steep and finally, I sit and have a lovely cup of tea. No tv. Sometimes I talk to my dog, though. I usually enhance my tea with a small amount of sugar and lemon (the way my ancestors always enjoyed their tea). So far I have tasted the Irish Breakfast and English breakfast. I am not a connoisseur of tea. But there is something about this tea that even I can tell is special. I look forward to the Earl Grey, which has always been a favorite in other brands. I imagine it will be magical. This past year, I became a certified mindfulness meditation teacher. The tea ritual now comes after my morning meditation. It has become more than just a glorious cup of tea: it is a way of living.

14 de abril de 2026
Opinião espontânea
logótipo da Teabox

Resposta da Teabox

Thank you so much for sharing such a deeply moving and beautifully expressed message. It truly means more to us than words can convey. 😊

The way you’ve described your tea ritual, from the aroma to the final sip, and how it blends so seamlessly with your mindfulness practice, is incredibly inspiring. We’re truly honored to be a small part of such a meaningful daily moment in your life.

Kalpana’s story, along with your son’s beautiful perspective, perfectly reflects the spirit behind what we do, connecting every cup to the people and care behind it. Knowing that this resonates with you so deeply is incredibly special for us.

We’re so glad you’ve been enjoying the teas so far, and we’re excited for you to experience the Earl Grey, it truly is something magical.

Thank you once again for letting us be a part of your journey. Wishing you continued peace, reflection, and many more soulful tea moments ahead

Classificada 5 em 5 estrelas

TeaBox Chai Premix A Stovetop Experience in an Instant

I recently had the pleasure of trying the new Chai Premixes from TeaBox, and I am genuinely impressed. Finding an instant blend that actually captures the soul of a traditional chai is no easy feat, but they have absolutely nailed it.

​The Flavor Profile
​The taste is simply fabulous. What stands out most is the authenticity; it truly compares to a chai that has been simmered on the stove for twenty minutes. It is incredibly fragrant and creamy, strike the perfect balance of sweetness without being overpowering.
​The spice blend is beautiful—bold enough to be warming but smooth enough to enjoy all day. While all the options are solid, my absolute favorite is the Assam Masala Chai. It has that deep, robust base that any true chai lover looks for.

​World-Class Customer Support
​Beyond the tea itself, I can’t say enough good things about their support team. Because of the current complexities with international shipping, my package took a little longer than usual to arrive. However, the customer service was exceptional.
​They tracked my package every single day and consistently kept me updated with kind, supportive messages. It’s rare to find a company that stays that proactive and personal with their logistics.

​The Verdict: If you want the comfort of a "made-from-scratch" chai with the convenience of a premix, TeaBox is the way to go. High-quality tea backed by a team that actually cares about their customers.

8 de abril de 2026
Opinião espontânea
logótipo da Teabox

Resposta da Teabox

Wow! Thank you so much for such a thoughtful and beautifully written review! 😊

We’re absolutely delighted to hear that our Chai Premixes lived up to your expectations and captured that authentic, “made-from-scratch” experience. Your words about the flavor, especially the Assam Masala Chai, truly mean a lot to us.

It’s equally heartening to know that our support team could make your experience smoother during the shipping delays—that’s something we deeply care about.

Your kind feedback and encouragement mean the world to us. Thank you for being a part of the Teabox journey. We look forward to serving you many more comforting cups ahead!

Classificada 5 em 5 estrelas

Chai for me and my family

Me and my family, we love chai. Most of our precious memories are over chai. The best discussions are about chai. It means a lot to me that I bought India's Most Kadak Chai from Teabox and landed the achievement of winning over my mother's heart with chai. She was making tea and then the smell of tea hit her nose with a full bodied whiff when she added India's Most Kadak Chai from Teabox. She closed her eyes, turned around smiling and asked, "yeh kaunsi chai hai?"
Achievement unlocked. More to come. Thank you, Teabox!

16 de fevereiro de 2026
Opinião espontânea
logótipo da Teabox

Resposta da Teabox

Dear Garima,

This was such a joy to read. Thank you for sharing!

We love how beautifully you’ve described your chai moments, and that “yeh kaunsi chai hai?” truly sounds like an achievement unlocked indeed! We’re so glad our India’s Most Kadak Chai could be a part of such a special moment with your family.

Here’s to many more memories, conversations, and smiles over chai!

Classificada 5 em 5 estrelas

Timely delivery and very delicious teas…

Timely delivery and very delicious teas
Enjoying tasting a selection of them so fresh and fragrant

18 de março de 2026
logótipo da Teabox

Resposta da Teabox

Hi Gwen,

Thank you so much for your lovely feedback!

We’re delighted to hear that your order reached you on time and that you’re enjoying the freshness and fragrance of our teas. Tasting a variety is truly one of the best parts of the experience!

We look forward to bringing you many more delightful tea moments.

Classificada 5 em 5 estrelas

Wonderful Experience

My experience with Teabox has been very positive. In every way. The teas, the glass mug, the packaging, the delivery, the communication. I purchased the whole leaf trial box which came with 10 types of tea leaves, a double-layered glass mug, a spoon and a thoughtful gesture in the form of a little doll (to celebrate the pickers?). I especially appreciate the transparent mug which keeps my tea hot. It is good quality, with a cover and infuser which fit so perfectly. It came packed compactly with the other items, with protective material to prevent breakage. I have tried 5 teas so far, been enjoying the teas everyday and like it that each sampler is re-sealable in airtight packaging. The packaging on the whole is admirable, so well thought out with such economy of space! And I must say that Teabox emails can be a refreshing read quite unlike emails from other businesses. Apparently, Teabox has some rather creative writers in their midst. Cheers! I’m so happy with my purchase that I’ve gone back to make a second, this time venturing into Teabox chai.

23 de março de 2026
Opinião espontânea
logótipo da Teabox

Resposta da Teabox

Hi Lynn,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying the teas, the glass mug, and the overall experience.

It’s especially great to know you’ve come back for more and are now trying our chai. We hope you love it just as much!

We truly appreciate your support and look forward to many more tea moments together.

Classificada 5 em 5 estrelas

Beautiful wonderful experience! ❤️💚

Beautiful packaging.❤️ Beautiful wonderful teas.❤️Love the glass mug.❤️ Love the history of the doll ❤️ And the long history of growing varieties of teas ❤️ Thank you and much appreciation 💚💚 Will be ordering more for friends and family. ❤️💚

2 de abril de 2026
logótipo da Teabox

Resposta da Teabox

Hi Martina,

Thank you so much for your wonderful feedback! ❤️ We’re thrilled to hear that you enjoyed the teas, the packaging, and even the story behind our tea-growing heritage. Your appreciation truly makes our day!

We can’t wait to delight your friends and family with our teas as well. Thank you for being a part of the Teabox family. Your support means the world to us!

Classificada 4 em 5 estrelas

Good quality tea

18 de março de 2026
logótipo da Teabox

Resposta da Teabox

Hi Paul,

Thank you for your kind words! We’re delighted to hear that you enjoyed the quality of our tea. We look forward to bringing you more delightful tea experiences soon!

Classificada 5 em 5 estrelas

Una totale esperienza sensoriale

Non è stato l'acquisto semplice di bustine di tea, ma una vera e propria esperienza sensoriale a tutto tondo.
Non solo la qualità del prodotto principale, ma anche la tazza con il filtro annesso che crea ritualità, calma, distensione e personalizzazione, così come la bambolina in regalo che connette il lavoro del produttore con il piacere dell'assaporare questi tea da parte del consumatore sebbene a migliaia di chilometri distanti. Complimenti a tutta l'organizzazione per aver saputo valorizzare e dare importanza a tutti gli elementi in gioco di questa produzione.

31 de março de 2026
logótipo da Teabox

Resposta da Teabox

Ciao Franco,

Grazie di cuore per il tuo bellissimo feedback! ❤️ Siamo felicissimi che la tua esperienza con i nostri tè sia stata così completa e sensoriale.

È meraviglioso sapere che hai apprezzato non solo la qualità del tè, ma anche il rituale della tazza con il filtro e il piccolo omaggio della bambolina, che connette il lavoro dei nostri produttori al piacere di degustare i tè anche a distanza.

Il tuo riconoscimento è davvero importante per tutto il nostro team e ci motiva a continuare a offrire esperienze uniche. Non vediamo l’ora di deliziarti ancora con i nostri tè!

Classificada 5 em 5 estrelas

Your tea is quality and delicious

Your tea is quality and delicious

19 de março de 2026
logótipo da Teabox

Resposta da Teabox

Hi Jane,

Thank you so much for your kind words! We’re delighted to hear that you enjoyed the quality and taste of our tea. 💚

We look forward to serving you more delicious tea experiences soon!

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