Team Express Opiniões 

For three days I checked tracker for updates for three days my package bounced around the Depot. Scanners. Package picked up Mon 4 Dec expect delivery Thur 7dec, no delivery, contact Call Centre number, might as well sack all staff, absolutely totally useless just read back to you what you are viewing on the tracker call 1300 number ( Supposedly Customer Service) takes you back to 13 15 31. Email sent to me, asking to allow 24 to 48 hrs for a response and my package not being delivered within the time frame was due to a BACK LOG, it would be obvious to a blind man that if there is a back log and your not coping don't keep adding to the pile. On 13 Dec cancelled order from Seller and recommended they change courier service. PS, Australia Post process a much larger volume, and they process quickly, even when it's coming from Intestate from Team Global Express a lousy 1 hour drive away, still waiting 16 days later.

Had a delivery scheduled for today, waited all day from 6am, no delivery, it's now 4:15, about half an hour ago I get this notification: Delivery on hold
1983207330 172786302X
Delivery attempted today at 1:03 PM
Unfortunately, TOLL wasn't able to complete your delivery and needs additional information to try again. We're sorry for the inconvenience.

I contacted Team Global Express, turns out that they only made one delivery attempt on the 2nd November 2023, no attempt on the 11th, 12th, or the 13th (today), the excuse given by Team Global Express was that Amazon orders aren't eligible for re-delivery, and my only option is to pick the parcel up from the depot, but, I don't have transport since I don't have a car, had to contact Amazon to get the books I ordered, re-ordered....I'm very disappointed with Team Global Express, they wasted my time and costed Amazon money.....so, they only get one star, wish I could give them no stars.

I was advised that my two parcels from NEXT UK would be delivered on Monday 6th Nov 2023 and I was working from home that day. I received notification early morning that no one was home to sign for my parcels. We have security cameras and the a video door bell but no evidence of any delivery person - funny that. I contacted the TGE and was only able to chat with them on a messaging system which was very difficult. They offered for me to collect my parcels from their depot at the airport. I said no, I paid for delivery, I'm home today to receive delivery, please deliver the parcels today. They said they couldn't do that - I told them they had breached our contract by not even bothering to attempt delivery but didn't care. I am going to see if I can get a refund from NEXT for my order and the delivery costs. I'm sick of liars in the delivery industry, just sick of them.

very poor customer service: call center and website. Not helpful at all.
This was the delivery/courrier of Ikea. Hope Ikea won’t use them, The courier’s poor service is displacing IkeA’s good reputation.

Wish I could give 0 stars.

Terrible delivery service. First delivery I missed, then waited 5 weeks for it be redelivered.

Second, I called to ask where the depot was so I could go pick it up. They had no idea. No one has gotten back to me

My delivery was missed - HOW?????? I am at home - my car is outside and if the lazy driver bothered to actually get out of his car, he would have seen my front door wide open too. And I love the "your feedback has been passed on to our Team to improve service. We are sorry for the inconvenience". Yeah, how about you just call out to me - my open door is about 6 metres from where I was sitting - nooooooo, much easier to just dump it in the post box instead of using your legs to take a look.

Awful service all around. Yet to see if my parcel will turn up.

First time I encounter a courier like this,how many times they've asked me to wait for the delivery, I even cancelled my appointment just to wait for the item that they are going to deliver, but I've waited for nothing, I called up the office and telling me to wait for another day and it's same thing happened, then they've promised me to deliver again the next day and same thing happened again, till now I'm still waiting, WORSE COMPANY EVER!!!!

worst delivery in the whole UAE. courier lied that he couldn't reach my by phone for few days though these were working days and I was completely available. i had to search my parcel and ask few times to make delivery instead of refund. so in general delivery in Dubai took a week. awful service, hope i will never experience them again

Very shoddy delivery service. I paid for express delivery of an item on 6th July and this was confirmed on email. After I paid for it through the Good Guys online I received an sms saying the delivery date by global express was the 10th July - well after I needed it. I phoned back. Team global express then sent me an email saying they would delivered the item on the he 7th. I stayed in waiting for it. Left the screen door at the front open, with a doorbell that is working. I sat in the sunroom where I could see cars arriving if they went up the side of the house. They then sent me at 1 pm a notice saying that they had tried to deliver the item but “there was no one at home”. I had good service when I rang the team global express number - who said they could drop it off nearby, but I am unwell and will have to walk down the road to get it. It would have been wonderful if they had done their job and made any effort to check I was at home - because I was!!! - not much point in paying them for a service they do not supply. I tried so hard to follow their instructions but they clearly don’t make much effort for customers.

WORST EXPERIENCE I EVER HAD WITH A DELIVERY SERVICE THE ATTITUDE THEY GIVE AND THEY DONT EVEN APOLOGIZE FOR THEIR MISTAKE NEVER AGAIN

Really bad service..
Once we reach the location to collect the shipment. The team refused to handover the shipment..
..lose of time meaning lose of bussiness

Really bad attitude.

They do not deliver. In the agreed time slots, they never call back, they speak poor English, they use stupid WhatsApp messaging service. Never work with them.

Worst delivery company... They will keep you on waiting even if you give and agree in the timings still they dont follow it.. They will just waste your time and schedules

Delivered in time with a pleasant smile in this summer ..

The worse delivery company i ever deal with them. Not honest , change the time of delivery and at the end i went to take my package . Lying not telling truth as well and unprofessional team they have.

Teamex, i would avoid at all costs. That means don't bank with Rakbank. If you looking at having something delivered, ask the company which courier service they use. If they say teamex, look for an entirely new company. Anyone that works with teamex obviously has no interest in customer satisfaction.
Never available when you call.
Impossible to schedule delivery.
Pointless scheduling delivery because they deliver at random times.
If you miss a delivery you never hear from them again.
The whatsapp chat is useless.
The app does not work properly.
And the website is so so poorly designed. Nothing works!!
Save yourself the frustration. Run away from teamex at all costs

A total waist of time waited in all day 8am to 5pm for my bank card no one came or called. Now i cant get hold of them. RAK Bank needs to vet there delivery group and not go on cheapest price. It reflects bad on the bank