Team Express Opiniões 

236
•
TrustScore: 1 em 5

1,2

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Useless, sent me an email saying item delivered , no item was delivered , I was home and it wasn’t dark still light, picture of supposed delivery was sent , it was totally black. Contacted them via ch... Ver mais

Classificada 1 em 5 estrelas

Processed a parcel via Pack and Send in Sydney to my son in Victoria. Was told 5 business days and text to my son when nearing drop off point. It took 11 days. Truck had accident in Melbourne (hope dr... Ver mais

Classificada 1 em 5 estrelas

Every time something is being delivered by Team Express the driver does not even attempt delivery and just dumps the parcel at a collection point. Every single time. And the customer service team do n... Ver mais

Classificada 1 em 5 estrelas

Horrendous. Why don't the company executives read all these appalling reviews and make the necessary changes? Parcel sitting still for a week in the same town as the delivery address. No update to tra... Ver mais

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1,2

Muito mau

TrustScore: 1 em 5

236 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(236)

26 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I would never buy anything from this…

I would never buy anything from this company ever again. I ordered products and they never arrived. Two weeks later my Amazon says they were delivered. Who were they delivered to? Not me! I emailed the seller to find out where the package would be or to get a refund because of their faulty delivery and received the worse response for customer service that I have ever received from any company. They told me to call the carrier myself, who I don't know who that is, and ask them where the package is located. Then go to my neighbors to see if they received the delivery. I requested my package be delivered or a refund and got neither one. Please do yourself a favor and save your money and use another company besides this company.

19 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Surprisingly fast considering COVID…

Surprisingly fast considering COVID situation.
Placed an order Friday with Sharaf - expected delivery was 2-5 business days which with COVID was always dubious as usually it's the courier company that let's down the whole show. Order was delivered by Team Express Sunday (on 2nd business day) - before even Sharaf knew it would be delivered (received a notification after the delivery saying it had been collected and would get it in a few days!).
So unsure if it's an outlier but so far much better delivery than other delivery companies in the UAE right now.

20 de abril de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Bought some baseball pants- been trying…

Bought some baseball pants- been trying to contact service for 30 days- no responses - some crazy story that they are moving their service department- NEVER BUY FROM THEM if you are thinking you can make a return. They don’t care enough to respond
I got an email from them 2.5 weeks after starting....asking for item number...I responded that one now 4 times over the last 2 weeks and no response again.
Awful Service

9 de março de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

No follow up on my order

No follow up on my order, they WILL NOT answer the phone and have not responded to my emails. I'm disputing my credit card charge and never buying from this store again.

7 de fevereiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer Beware

The items I ordered 9 days ago have not come in. It's been 9 days and I still have not received an email informing me the items have been shipped. I've emailed customer support only to receive a response that they have received an increase in messages and they will respond to me later. I've called their telephone number (during their stated business hours) only to be told by an automated system "no customer support representatives are available to take your call...please call back later".

4 de fevereiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer service

Terrible customer service. I ordered 2 items and paid for 2nd day air. I received one item in 2 days. The other item is still not here after 10 business days. I emailed customer service and they replied saying it takes 5 to 7 days before it will ship. 2 days later I called and a lady from customer service talked in circles and said that she did not know where it was at and that now it takes 7 to 10 business days to ship. I will be calling Monday morning to get a refund. I have ordered many items from other companies and every time I have paid for 2nd day air, that is what I get, my order delivered in 2 days. This is the first and last time I buy anything from team express. Prices were average but service is terrible. I needed the jacket for a high school playoff game, thanks for nothing team express.

19 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great products & prices

Prices are great and the product quality is excellent. Great variety of sports, styles and brands to elect from. Good customer service and communication.

8 de outubro de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

Great deals to be found

Great deals to be found, customer service could be a little more responsive as I wanted to change an order and simply no one picked up the phone and by the time my email was responded to it was too late.

14 de julho de 2018
Opinião espontânea

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