I visited the store in Galway at the docs on few occasions. The staff were not only highly knowledgeable and professional, but also incredibly patient, understanding, and respectful towards people w... Ver mais
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Leia as opiniões dos outros
I had an issue with a broken SIM tray on my brand-new iPhone 15 — just one day old. Vodafone advised me to return the phone for a replacement, which meant I would’ve been left without a working ph... Ver mais
I went in to get my iPad fixed a few days ago the staff were so nice and helpful My iPad was fixed really quickly and they didn’t charge much considering there was a lot of problems with it to fix... Ver mais
Very bad experience. Left laptop with probably water damage, charged 65 eu for inspection, couldn't sort it in Limerick branch, sent to Galway branch, got a call, could you send us laptop charger. Tw... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
TechStar offers fast, efficient and reliable express repairs for Smartphones, Laptops, Tablets and Data Recovery. Offering a wide range of products from Smartphones & Laptops to Gaming accessories and software for your device. Galway- Castletroy- Limerick
Informações de contacto
TechStar, V94 N6F6, Limerick city, Irlanda
- 061467467
- webteam@techstar.ie
- techstar.ie
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5 weeks waiting to find out how long my screen repair might actually take
My Laptops been with Techstar Castletroy for 5 weeks for a screen repair. From the last time I called into them a few days ago I believe there's been some issue with sorting the part which I'd have been very understanding about if I wasn't given a different excuse and deadline everytime I speak to them. I was originally told the repair would take a week and if anything changed id be contacted. After the deadline passed I rang them again and was told it may take a few days. Since then I've been told different stories such as they have the part and it will only take another day and that the part is stuck in customs the following week and my laptop has been sent to a different store. As a student preparing for my final exams next week I couldn't think of a worse experience. If id known it would take this long there is no way I would have left my laptop with techstar as the lack of honesty I've received from their staff members has had a horrible impact on my college work. If there was some sort of indication a screen repair might take 5+ weeks to complete i would've assumed they'd feel the need to update their customers but for techstar they have no hassle lying to and delaying customers. Even if I have a simple issue in the future I will refrain from using techstar ever again
They were very efficient and quick in…
They were very efficient and quick in processing and delivering the order
Very happy with the repairs done on my…
Very happy with the repairs done on my device. They were also very understanding about me not picking it up within a few weeks. Would recommend 👍🏻👍🏻
Very Happy with the quality of work…
Very Happy with the quality of work carried out on my Computer.. These guys know their stuff.
Delighted with the quality of the…
Delighted with the quality of the product and service. Thank you.
Had my MacBook laptop replaced and I…
Had my MacBook laptop replaced and I couldn’t recommend a better crowd to do it for me very good to deal with
tp-link AV600 powerline wi-fi…
Ordered tp-link AV600 powerline wi-fi extender. Free and fast delivery (less than 48hrs), and item works perfectly out of the box.
Got my gaming pc built here for my son…
Got my gaming pc built here for my son absolutely pleasure to deal with and have everything done very quickly
Sent in my iPad because I could not…
Sent in my iPad because I could not charge it they had it for 6 weeks and kept telling me they were waiting for someone to fix it eventually I gave up and took it back but when I got it back the thumb bottom was changed to a cheaper button and my battery was changed as well very angry and disappointed
Excellent Customer Service at TechStar, efficient and effective
Damaged laptop screen required a review and replacement. Received comprehensive customer service from Jonathan (Store Mngr.) who explained in detail the assessment process and the expected return date. Within 30mins of delivering the laptop for free screen assessment, I received a 'phone call from Davor (excellent Repair Technician) who explained the damage, cost of repair and proposed date of collection. Within 24hrs., I received another 'phone call from Davor that my laptop was repaired, fully operational and ready for collection. Top laptop repair experience from TechStar, a very competent Company and one that I'm very happy to have found, sure to recommend to friends and to use if/when required in future. Thanks again to Davor and Jonathan.
Ordered the wrong phone case online
Ordered the wrong phone case online, got a collection arranged for the return and sent out a new one with no fuss. Really quick delivery both times.
The first case came in way too much packaging but the second one was reasonable, assume the first came from a supplier or something.
The service was good but techstar's…
The service was good but techstar's communication needs to be improved. I tried ringing to no avail, I had to call into the shop to find out what was going on
Very professional shop and services
Very good shop, ordered few items already from them and each time very professional service, quick responds on product or delivery questions. Products available as described.
Appalling Service - very disappointed
I brought my laptop to Techstar Jetland Limerick over two weeks ago and paid €65 for an 'express' diagnostic service. The person I spoke to gave the impression that my laptop issue was battery related and could easily be resolved within a matter of days. I needed the laptop back asap as I was starting a new job. I tried calling the shop several times - no answer - and emailed for updates to which I received no reply. Had to actually call into the store today to ask about it only to be told that it hadn't even been touched. I took my laptop and left and am now back to Square 1. Avoid !! Unless you like throwing money down the drain.
Fast and reliable!
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